We liked the car and we liked how the personnel seemed eager to put us in a new car today. John Lau explained everything about the car very quickly, and Edwin Lee was very patient as we looked at many cars. Tim McCrary really worked with us to find a price that we liked, and we appreciate that very much. We also liked that we got two free oil changes and car washes with our purchase.
Wolfchase Honda has a true gem in Sales with Luis Castilllo. He is always smiling and cheerful. He found exactly what I was looking for for my family. No pressure buying a car as he knows how to treat buyers from the minute you drive on the lot. Gracious and attentive. He is experienced and it shows. Paperwork went smoothly. We love our new Honda Pilot and will be back for future purchases.
The transaction started well then we got into the negotiation and it ended very well. The other thing is that they were all friendly and willing to listen. I got a good deal. I will recommend Wolfchase Honda to friends and family.
William was very knowledgeable and easy to work with. He spent time with me on two different occasions and did not pressure me to make a decision. He even pulled up a 2019 Toyota from their used car inventory for me to compare the Honda and the Toyota side by side to see which SUV I preferred, even when he knew I was not interested in a used vehicle and would go to the Toyota dealership if I ended up choosing the Toyota. I appreciated the low pressure environment and his confidence in his product.