Kenny Kent | Page 9

I was satisfied with my purchase until it was delivered. I paid over book because the car had some issues to repair and I agree with the policy of fixing the car if issues are known. Since we live 2 hours a I paid over book because the car had some issues to repair and I agree with the policy of fixing the car if issues are known. Since we live 2 hours away we left the car for repairs and the car was to be delivered after repairs were completed. I have no idea how the car left the dealership sounding the way it is. It now whines and the faster you go the louder it gets. I relayed the information to Jean which now my option is to find some time I can come back and have the car checked out. I understand there really isn't anything else than can be done, I work everyday and since the service department isn't open on Saturday, I'm going to have to take off work. The repairs may not have warranted it to be driven to check it but for the drivers to drive the car for 2 hrs and not think that the noise it normal but again not their job. It will always come back to me having to be inconvenienced. Rant over More

by Patriciachapman60 Verified Customer Verified Customer

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Everyone was sweet and helpful. I felt heard and respected. They helped me get the perfect car for my family and at a great rate. I was skeptical upon coming and and they made it qu I felt heard and respected. They helped me get the perfect car for my family and at a great rate. I was skeptical upon coming and and they made it quick and easy More

by jocelineculpepper Verified Customer Verified Customer

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Zachary he’s the best because he went far and beyond to help me get a suv . I think he deserves a raise. So thank you Zachary for your services . help me get a suv . I think he deserves a raise. So thank you Zachary for your services . More

by sandrafrazier05.mf Verified Customer Verified Customer

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The staff was AMAZING! I would refer anyone to Mikayla and Mary. I don’t know Kenny. But styler was Great as well and I would refer him. Jim butler is the best! I would refer anyone to Mikayla and Mary. I don’t know Kenny. But styler was Great as well and I would refer him. Jim butler is the best! More

by carlacolemanstrickland5 Verified Customer Verified Customer

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Best dealership experience I’ve ever had. The sales staff, finance team, and management were top of the line! In and out and got the best price within 300 miles. The sales staff, finance team, and management were top of the line! In and out and got the best price within 300 miles. More

by Jturnbo712 Verified Customer Verified Customer

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We were tended to in a timely fashion, which from past experiences, has not always been with case with most dealers. The associate, Mikayla, was very friendly, outgoing, and incredibly patient with us. Th experiences, has not always been with case with most dealers. The associate, Mikayla, was very friendly, outgoing, and incredibly patient with us. The vehicle we had in mind had been sold, but she quickly directed us towards one that was the same model but newer! It was a great experience overall, and we’d both be happy to recommend friends and family to this dealer in the future! More

by Gallardoclaudia927 Verified Customer Verified Customer

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Amazing, helpful and courteous staff! They go above and beyond to get you in a vehicle! They go above and beyond to get you in a vehicle! More

by r_marie25 Verified Customer Verified Customer

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It was a very easy and very positive buying experience. Everyone that I dealt with very very professional and helpful. Everyone that I dealt with very very professional and helpful. More

by ajanderson.aa76 Verified Customer Verified Customer

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Great communication and personalized service. I would recommend them to anyone that is looking for a new vehicle I would recommend them to anyone that is looking for a new vehicle More

by TJXRAY99 Verified Customer Verified Customer

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Cheryl was an absolute pleasure to work with, Dominic was insightful in the finance department, and the Jim Butler Kia staff genuinely care about the customers they work with. insightful in the finance department, and the Jim Butler Kia staff genuinely care about the customers they work with. More

by shlby2012 Verified Customer Verified Customer

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