Kenny Robe | Page 7

Easy to work with and made the experience fairly seamless. Thank you, Kenny. I appreciate your time. seamless. Thank you, Kenny. I appreciate your time. More

by Adanaew Verified Customer Verified Customer

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I have had nothing but positive experiences with each time I have dealt with Crain Kia of Fayetteville. I started with their service department and moved right on up to their sales department and they ha time I have dealt with Crain Kia of Fayetteville. I started with their service department and moved right on up to their sales department and they have helped me purchase a 2023 Kia Sportage and it's awesome. Zane was fantastic doing every he could virtually in advance, Kenny made all the wishes a reality and Manny got the paperwork done faster than the speed of light. Those guys really did an amazing job! More

by annsilinamoore Verified Customer Verified Customer

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Easiest car buying experience I’ve ever had! Everyone was great and they got me a fantastic deal. Thank you to Kenny and Chris. Chris was my salesman and he was very knowledgeable about the vehi Everyone was great and they got me a fantastic deal. Thank you to Kenny and Chris. Chris was my salesman and he was very knowledgeable about the vehicle. Thank you! More

by Milym2312 Verified Customer Verified Customer

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Everyone was super friendly and very helpful. They worked diligently to find the right vehicle for us and make sure we didn’t go outside our budget They worked diligently to find the right vehicle for us and make sure we didn’t go outside our budget More

by ash_barnes85 Verified Customer Verified Customer

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Friendly Individuals whom really seemed to care about the customer experence. I would recommend to friends. customer experence. I would recommend to friends. More

by Ricky Verified Customer Verified Customer

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They don’t take care of their customers. I called to see if my tag was on the way because the temporary was about expired. The receptionist told me the salesman was not there and and the finance guy was bus if my tag was on the way because the temporary was about expired. The receptionist told me the salesman was not there and and the finance guy was busy. I waited an hour no one called. I called back and another salesman told me he didn’t have access the info he would have Brenda call she didn’t. My granddaughter got In touch with our sales person he said he didn’t know either and then he told her later that it was in the mail. Idk if it is or not🤔 I was more upset that I got the runaround. I just want my question answered truthfully More

by Peggy Verified Customer Verified Customer

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We were extremely happy with our dealings with everyone until our car was scratched during final detail and we had to bring it back for touch ups. I drove to Fayetteville from Rudy to leave if for what until our car was scratched during final detail and we had to bring it back for touch ups. I drove to Fayetteville from Rudy to leave if for what I was told the week before would be a few hours. When I dropped it off I was asked what if we had to keep it over night. I said fine, but someone would be bringing it to me. I called after lunch and was told to head on home that it was not ready. Tuesday morning at 9:30 I called Zane, he said they were checking on it and he would call me back in 30 minutes. At 11:30 I spoke to my husband about them not returning my call. He called, the receptionist answered and said ‘Mr. Testerman they will call you shortly about your Soul’. Fast forward to the next DAY, still no word. At 10am Wednesday I called and office on my personal phone. No one answered. Called back… no answer. So I used my office phone and someone answered immediately. (?) I was switched to Zane who wasn’t very apologetic until he learned I had not completed my survey of buying. You had my brand new car for 3 days and couldn’t communicate with me. More

by Johnandyulondat Verified Customer Verified Customer

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Staff are easy to talk to, no pressure sales and very knowledgeable and helpful. I recommend this dealer to anyone searching for a new vehicle. knowledgeable and helpful. I recommend this dealer to anyone searching for a new vehicle. More

by decemarie Verified Customer Verified Customer

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The guys were very nice to work with, and I got the exact car I had been saving for. I even got to joke about sports and music with the employees, which made it easier to actually voice my concerns without w car I had been saving for. I even got to joke about sports and music with the employees, which made it easier to actually voice my concerns without worry of judgment. More

by Jparker521 Verified Customer Verified Customer

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They were helpful in the purchase of my new Kia Soul. We’re open to questions and offered to let me test drive even though I came with intent of buying straight. We’re open to questions and offered to let me test drive even though I came with intent of buying straight. More

by Libont Verified Customer Verified Customer

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