Marketing Team

DESTINY, your title clerk/HR lady is the RUDEST person I have EVER spoke with. I am a title clerk at a dealership in Oklahoma and I would NEVER speak to anyone like she spoke to me!!! SHAME ON Y'ALL!!!! have EVER spoke with. I am a title clerk at a dealership in Oklahoma and I would NEVER speak to anyone like she spoke to me!!! SHAME ON Y'ALL!!!! More

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I purchased a vehicle from this dealership over 6 months ago and I qualified for a military rebate. I gave all required documentation at the time of purchase and I have yet to receive the rebate. I have cal ago and I qualified for a military rebate. I gave all required documentation at the time of purchase and I have yet to receive the rebate. I have called the dealership 10+ times and have been told it is being processed or that they could not help me because rebates are handled through corporate. I thought it was very kind of Kia to offer me a rebate for my military service and I feel I have been lied I never received it. More

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I really enjoyed my time, it was my first experience buying a car. And Tristan made the experience wonderful! And I was able to get the car I really wanted as my first! Thank you Crain Kia !! buying a car. And Tristan made the experience wonderful! And I was able to get the car I really wanted as my first! Thank you Crain Kia !! More

by Trinxba Verified Customer Verified Customer

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I was very happy of how Collin helped me and my wife out buying or new TELLURIDE the loan and Management treated us fairly they listened and got our financing done. We felt like we were an person not an b buying or new TELLURIDE the loan and Management treated us fairly they listened and got our financing done. We felt like we were an person not an bank card. We went to other dealerships just didn't feel like we were an person More

by ronchappell43 Verified Customer Verified Customer

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Extremely poor customer service. Unwilling to work with customers whatsoever. Tried to take advantage of me as a potential female buyer by selling me a car way above market value an Unwilling to work with customers whatsoever. Tried to take advantage of me as a potential female buyer by selling me a car way above market value and then jacking up my interest rate (even though I have excellent credit). Salesman, Loren, and finance coordinator, Manny, were deceitful, lying, and manipulative. Financial coordinator refused to let me see buy rate from bank that I was approved for, leading me to believe that they had jacked up the interest rate. Told me that it was “classified” information? MY loan approval being classified information makes zero sense. Gladly took my business to Crain Kia Bentonville where the customer service was second to none. Carlitos was excellent and did not give me the run around like the Fayetteville location. Will recommend Crain Kia Bentonville over Fayetteville location to all of my friends, family, coworkers, clients, etc. I will never bring my business back to this dealership. More

by haleydeavenport Verified Customer Verified Customer

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I had a wonderful experience at this dealer and they’ve got a wonderful crew got a wonderful crew More

by farrowjaiden121 Verified Customer Verified Customer

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My experience was great. Everyone was friendly and made the process easier. They listened and helped me get a car however possible and I’m very happy. Everyone was friendly and made the process easier. They listened and helped me get a car however possible and I’m very happy. More

by kimberlygreen Verified Customer Verified Customer

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They worked very hard to get us a GREAT deal on a REALLY REALLY nice car, I would HIGHLY recommend these guys, I am very happy with what we got REALLY nice car, I would HIGHLY recommend these guys, I am very happy with what we got More

by jfmpuckett1962 Verified Customer Verified Customer

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Nice people. As with any dealership I don’t appreciate the back and forth. Would much prefer to just be told the best price. Very unhappy with the fact that inter As with any dealership I don’t appreciate the back and forth. Would much prefer to just be told the best price. Very unhappy with the fact that internet pricing is not the true price of a car these days. More

by EmilyNwebb10 Verified Customer Verified Customer

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Roddy was amazing he heard me out on what I was looking for and monthly payment range. He did not make me feel pressured into having to buy a car he took his time with me made genuine conversation with me for and monthly payment range. He did not make me feel pressured into having to buy a car he took his time with me made genuine conversation with me and my family we all loved him. He was amazing and if I ever need another car I will go to him More

by cindybarriios Verified Customer Verified Customer

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