Kenny Wilder | Page 30

John Michael (sales) and Kenny (finance) made me feel right at home and I loved the time, patience, and now I get to drive this beautiful vehicle! I have 600 miles now, from just 7 when I bought it! I am right at home and I loved the time, patience, and now I get to drive this beautiful vehicle! I have 600 miles now, from just 7 when I bought it! I am a Subaru customer and with 5 Star in Grapevine! More

by sbusch0 Verified Customer Verified Customer

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Excellent communication and easy process to complete my purchase. No xxxx-xxxx games or hidden costs. Transparent and professional. purchase. No xxxx-xxxx games or hidden costs. Transparent and professional. More

by bookstong Verified Customer Verified Customer

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Great experience all around from Five Star. Darrell Cooper was on top of the process from start to end. Everyone we met was invested in building a relationship, not just selling a car. Cooper was on top of the process from start to end. Everyone we met was invested in building a relationship, not just selling a car. More

by jeff@keepitreal.us Verified Customer Verified Customer

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It's clean, comfortable and they are very attentive to your needs. I was thankful for the charging station. your needs. I was thankful for the charging station. More

by keepdfwrelaxed1 Verified Customer Verified Customer

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I felt absolutely compelled to leave a review for Five Star Subaru in Grapevine. I’ve never had such an amazing service experience with such a great staff that are courteous professional and knowledgeabl Star Subaru in Grapevine. I’ve never had such an amazing service experience with such a great staff that are courteous professional and knowledgeable. I had the pleasure of working with Derek Adams my Salesman And Jeff Davis the New Car Inventory Manager. Derek is an outstanding individual who is knowledgeable in every aspect of the vehicle I was buying. He answered every question that I had and it’s almost like he built the thing himself. I special ordered my vehicle and during that time frame Derek would call me and give me updates two times a week. It was greatly appreciated and it actually got myself and my family pretty pumped up about the delivery of our new Outback. The staff at five star truly has their act together. They really know how to cater to the customer and show them the utmost’ respect. Most people would think that buying a car is a “pain in the rear” because of past experiences with other dealerships, but I’ll say this… when it comes time for you to get a new Subaru and you don’t want to deal with the a “pain in the rear situation”, then I strongly suggest you go over to five star in Grapevine. I don’t know what they’re teaching those people, but their customer service is above and beyond and it’s not just the Salesman you’re working with…it’s the whole team! It almost seems like they work cohesively to make the process flow. The facility is outstanding! I was pretty much in and out of the dealership in about an hour and 10 minutes. When most people dread the logistics of the purchase… I was impressed. Even the Finance Department absolutely killed it! I couldn’t believe how awesome The experience was. So “BRAVO ZULU” to Five Star Subaru and the staff. We certainly appreciate your hospitality and professionalism. Well Done. SFC J Pollard TXARNG/ FORT WORTH More

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I high recommend Five Star Subaru in Grapevine. They are efficient, friendly, honest, professional and a pleasure to work with. I highly recommend Mitchel Hunter (internet sales) and Mike in Service. This efficient, friendly, honest, professional and a pleasure to work with. I highly recommend Mitchel Hunter (internet sales) and Mike in Service. This is my 2nd Outback Touring (2022) and I love it. This dealer always delivers; service on time, concerns are addressed, and very pleasant atmosphere. I love my 2022 Outback Touring! More

by Rommel3295 Verified Customer Verified Customer

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Mitchel knew the brz incredibly well despite it being a 2022 which he had not seen , he was polite friendly honest and never aggressively selling or pushy always excited and pleasant to talk with. 2022 which he had not seen , he was polite friendly honest and never aggressively selling or pushy always excited and pleasant to talk with. More

by danmanuk Verified Customer Verified Customer

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Rio was so patient, responsive, and nice that I drove 3 hours to work with her in getting my new car! Everyone was so friendly here! hours to work with her in getting my new car! Everyone was so friendly here! More

by SOPHILIP91 Verified Customer Verified Customer

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We keep coming back to five star Subaru for the service. First with Ron Berman, now with Spencer. Great people, great service! First with Ron Berman, now with Spencer. Great people, great service! More

by Evan Verified Customer Verified Customer

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They were extremely helpful with us living 2 hours away. They stayed late and made sure we were accommodated. Derek and Jeremy both helped us and made the buying process a breeze! They stayed late and made sure we were accommodated. Derek and Jeremy both helped us and made the buying process a breeze! More

by Katlyn Gross Verified Customer Verified Customer

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