Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
132 Reviews
4.7

132 Reviews

Write a Review

Industry Experience

12 yrs, 11 mos

132 Reviews of Kevin Bicknell

August 19, 2025

Dealership Rating
Employee Rating

All their employees I dealt with were extremely nice and pleasant And I do enjoy that they had complimentary water and the facilities were extremely clean and lovely More

by Angela Hunsaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

August 11, 2025

Dealership Rating
Employee Rating

They are very professional and polite. They haven't tried to pull the wool over my eyes. I worked in a dealership doing what they do for 23 years . I would know if tried to pull something More

by Grannysmith08
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Aug 11, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 25, 2025

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Went in to get my oil changed, iIT was changed in about 30 to 40 minutes. And I was out More

by SHASTA1056
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 25, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 24, 2025

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They are always courteous, the service department always does good work on my vehicles. Thank you Matt and all there More

by Tony
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 24, 2025

Klamath Falls Toyota responded

Thank you so much, Tony, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 24, 2025

Dealership Rating
Employee Rating

Good Service but they’ll charge an Arm and a Leg for it. Their Prices have increased immensely in just the last year so start learning how to do your own Maintenance Repairs through YouTube University if yo More

by Tailgunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Klamath Falls Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota. We look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 17, 2025

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Employee Rating

Fiendly Polite efficient, took all day on the ball joints and trans fluid change, the only down falls is very expensive More

by Cindy
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Donnie 5 star

Jul 17, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 17, 2025

Dealership Rating
Employee Rating

This dealership and it employees have always been respectful, professional, considerate, and informational providing me service in a timely manner. More

by JBrimmer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 17, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 16, 2025

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Not too busy. First come, first serve, shows video of vehicle service. Timely service time. Thanks More

by thebiggercraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 06, 2025

Dealership Rating
Employee Rating

Easy to work with and no pressure! Staff were very friendly and very professional in their dealings with me More

by RJANOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 06, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 04, 2025

Dealership Rating
Employee Rating

Always friendly, helpful, professional staff. They take great care of my car and keep it running smoothly. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 04, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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