Kevin Bicknell
Kevin Bicknell at Klamath Falls Toyota

Kevin Bicknell

Service Advisor

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
130 Reviews
4.7

130 Reviews

Write a Review

Industry Experience

12 yrs, 10 mos

130 Reviews of Kevin Bicknell

July 25, 2025

Dealership Rating
Employee Rating

Went in to get my oil changed, iIT was changed in about 30 to 40 minutes. And I was out More

by SHASTA1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 25, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 24, 2025

Dealership Rating
Employee Rating

They are always courteous, the service department always does good work on my vehicles. Thank you Matt and all there More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 24, 2025

Klamath Falls Toyota responded

Thank you so much, Tony, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 24, 2025

Dealership Rating
Employee Rating

Good Service but they’ll charge an Arm and a Leg for it. Their Prices have increased immensely in just the last year so start learning how to do your own Maintenance Repairs through YouTube University if yo More

by Tailgunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2025

Klamath Falls Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota. We look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 17, 2025

Dealership Rating
Employee Rating

Fiendly Polite efficient, took all day on the ball joints and trans fluid change, the only down falls is very expensive More

by Cindy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing , Donnie 5 star

Jul 17, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 17, 2025

Dealership Rating
Employee Rating

This dealership and it employees have always been respectful, professional, considerate, and informational providing me service in a timely manner. More

by JBrimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 17, 2025

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 16, 2025

Dealership Rating
Employee Rating

Not too busy. First come, first serve, shows video of vehicle service. Timely service time. Thanks More

by thebiggercraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

July 06, 2025

Dealership Rating
Employee Rating

Easy to work with and no pressure! Staff were very friendly and very professional in their dealings with me More

by RJANOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 06, 2025

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

July 04, 2025

Dealership Rating
Employee Rating

Always friendly, helpful, professional staff. They take great care of my car and keep it running smoothly. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 04, 2025

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 27, 2025

Dealership Rating
Employee Rating

Toyota trucks have changed over the last 10 years, I went from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge is More

by STEPHEN_ROOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Snipes, Albert McLing

Jul 02, 2025

Klamath Falls Toyota responded

We're sorry to hear about your experience, Stephen, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 21, 2025

Dealership Rating
Employee Rating

Quick and easy process! The guy who helped us out was friendly, and got us in and out fast. Also let us know about recommended maintenance but wasn't pushy about getting it More

by None25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1
...

Dealership Inventory (245 Vehicles)

used 2018 Dodge Journey car, priced at $11,004
2018 Dodge Journey
used
Pitch Black Clearcoat exterior
Automatic
Front-wheel Drive
used 2017 Volkswagen Golf Alltrack car, priced at $13,737
2017 Volkswagen Golf Alltrack
used
NIGHT_BLUE exterior
Automatic
All-wheel Drive
used 2021 Toyota 4Runner car, priced at $41,760
2021 Toyota 4Runner
used
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2021 Toyota Venza car, priced at $28,346
2021 Toyota Venza
used
Black exterior
Automatic
All-wheel Drive
used 2016 Toyota Camry Hybrid car, priced at $20,807
2016 Toyota Camry Hybrid
used
Blizzard Pearl exterior
Automatic
Front-wheel Drive
used 2013 Toyota Tacoma car, priced at $25,529
2013 Toyota Tacoma
used
Super White exterior
Automatic
Four-wheel Drive