Went in to get my oil changed, iIT was changed in about
30 to 40 minutes. And I was out
30 to 40 minutes. And I was out
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by SHASTA1056
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Klamath Falls Toyota responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
They are always courteous, the service department always
does good work on my vehicles. Thank you Matt and all there
does good work on my vehicles. Thank you Matt and all there
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by Tony
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2025 -
Klamath Falls Toyota responded
Thank you so much, Tony, for your kind words, and for taking the time to leave us this wonderful feedback!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Good Service but they’ll charge an Arm and a Leg for it.
Their Prices have increased immensely in just the last year so start learning how to do your own Maintenance Repairs through YouTube University if yo
Their Prices have increased immensely in just the last year so start learning how to do your own Maintenance Repairs through YouTube University if you want to save Money or give all your earnings to the Dealership if you want
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by Tailgunner
Verified Customer
Verified Customer
Service Price Transparency
Jul 24, 2025 -
Klamath Falls Toyota responded
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota. We look forward to having you as a valued customer for many years to come!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Fiendly Polite efficient, took all day on the ball
joints and trans fluid change, the only down falls is very expensive
joints and trans fluid change, the only down falls is very expensive
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by Cindy
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
This dealership and it employees have always been
respectful, professional, considerate, and informational providing me service in a timely manner.
respectful, professional, considerate, and informational providing me service in a timely manner.
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by JBrimmer
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Klamath Falls Toyota responded
Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Not too busy.
First come, first serve, shows video of vehicle service. Timely service time. Thanks
First come, first serve, shows video of vehicle service. Timely service time. Thanks
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by thebiggercraig
Verified Customer
Verified Customer
Service Price Transparency
Jul 16, 2025 -
Klamath Falls Toyota responded
Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Easy to work with and no pressure!
Staff were very friendly and very professional in their dealings with me
Staff were very friendly and very professional in their dealings with me
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by RJANOS
Verified Customer
Verified Customer
Jul 06, 2025 -
Klamath Falls Toyota responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Best Regards,
Juan Maldonado
General Manager
juanmaldonado@lithia.com
Always friendly, helpful, professional staff.
They take great care of my car and keep it running smoothly.
They take great care of my car and keep it running smoothly.
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by Crystal
Verified Customer
Verified Customer
Service Price Transparency
Jul 04, 2025 -
Klamath Falls Toyota responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Toyota trucks have changed over the last 10 years, I went
from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge is
from extremely satisfied, to regretting purchasing this vehicle, I spent thousands of dollars on faulty sensor systems this is turning into a huge issue the service department is not helping they're just capitalizing on a poor product
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by STEPHEN_ROOKER
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2025 -
Klamath Falls Toyota responded
We're sorry to hear about your experience, Stephen, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Quick and easy process!
The guy who helped us out was friendly, and got us in and out fast. Also let us know about recommended maintenance but wasn't pushy about getting it
The guy who helped us out was friendly, and got us in and out fast. Also let us know about recommended maintenance but wasn't pushy about getting it done
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by None25
Verified Customer
Verified Customer
Service Price Transparency
Jun 21, 2025 -
Klamath Falls Toyota responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com