Kevin Bicknell | Page 17

Outstanding service Lithia Toyota in Klamath Falls is my "go to" place for service on my Toyota Tacoma. The people here are very professional, yet the don't forget to be Lithia Toyota in Klamath Falls is my "go to" place for service on my Toyota Tacoma. The people here are very professional, yet the don't forget to be very friendly and personable. The service is done quickly and accurately. I especially like dealing with Kevin Bicknell and Dan Arnold at the service desk. They are both very knowledgeable and easy to work with!!! More

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Quick professional service. Lithia Dodge in Klamath Falls always takes excellent care of me and my vehicle. I have always been completely satisfied with the service I recieve. Lithia Dodge in Klamath Falls always takes excellent care of me and my vehicle. I have always been completely satisfied with the service I recieve. More

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Good service experience The service was excellent, but it was busy. I came in to have a 15000 mile check performed on my RAV4 hybrid, so it didn't take very long. I was gra The service was excellent, but it was busy. I came in to have a 15000 mile check performed on my RAV4 hybrid, so it didn't take very long. I was grateful that Albert put me in a different category than the people needing actual service, ie oil changes, tune-ups, etc... Thank you Albert! I can't wait until Toyota has it's own dealership, up the road on Washburn Way. No more Dodge boys, Jeeps, or RAM pickups. Just good old Toyotas. Hooray!!! Hopefully there will also be a larger selection of vehicles in stock. More Hybrids would be nice. More

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Excellent Quick & Friendly......Had a very informal technical conversation with Randy about my vehicle and the new models. I am really looking forward to upgrad Quick & Friendly......Had a very informal technical conversation with Randy about my vehicle and the new models. I am really looking forward to upgrading now !! More

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Oil change Great service friendly staff vehicle was finished in the time they said it would be I had an over all great experience Thank you! Great job Great service friendly staff vehicle was finished in the time they said it would be I had an over all great experience Thank you! Great job More

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Quick fix to factory recall They were friendly and helpful. Service was very quick, they were done just after their AWESOME shuttle service dropped us off for lunch. Can't say e They were friendly and helpful. Service was very quick, they were done just after their AWESOME shuttle service dropped us off for lunch. Can't say enough about our driver, she was super professional and fast to drop us off and pick us up. Thank you all for a job well done! Debi Lange More

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Thanks for having an appointment schedule! I really appreciated you initiating the service appointment, before for a service and oil change we waited for almost 3 hours, this time appointed se I really appreciated you initiating the service appointment, before for a service and oil change we waited for almost 3 hours, this time appointed set for 8:00 am out by 9:00 am! What an improvement, keep it up!!!! More

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Best service ever My oil change was great and service was quick and easy no hassle at all and my vehicle was in and out in a half hour I was really impressed My oil change was great and service was quick and easy no hassle at all and my vehicle was in and out in a half hour I was really impressed More

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Prompt Service I was shopping right next to the dealership. When I started the truck a warning light came on and a message to contact the dealer. I drove next door I was shopping right next to the dealership. When I started the truck a warning light came on and a message to contact the dealer. I drove next door and they checked the truck, schedule it for the next day and made sure it was OK to drive home. The next day they checked the entire system and found the problem. The par was ordered on one day delivery and was installed the next day. .Kevin Bicknell, the service advisor, did an excellent job of taking care of my problem. Very friendly, provided all the information I needed and had it all taken care. All the service was covered under the warrenty. This individual should be recognized for his great attitude and service. More

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lube and oil customer service was excellent, didn't try to add extra services that weren't needed but did state that extra service may be needed at next visit. customer service was excellent, didn't try to add extra services that weren't needed but did state that extra service may be needed at next visit. More

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