Kevin Bicknell

Service reps make it sound like you need their service but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a leak. So if system is enclosed where did my Freon go? Why didn’t they fix the leak? I could have added more Freon without a$350 bill. At my oil change I told them my 12 volt charging units for a cell phone didn’t work, the mechanic that did the oil change said they looked fine and didn’t even check the fuses which the guy at the service desk changed for me. Earlier when I was asking about an appointment for an oil change Francisco said I could have a 30% discount and a week later the service desk didn’t honor it. Very disappointed in this dealership More

by Torotwister55 Verified Customer Verified Customer

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We have purchased two cars from Klamath Falls Toyota and each time the process was very fast and enjoyable. We live several hours away, but still make the trip. each time the process was very fast and enjoyable. We live several hours away, but still make the trip. More

by LILTEX Verified Customer Verified Customer

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They has great communication, they answered questions very well. A good group to work with! very well. A good group to work with! More

by KUMEMOTO Verified Customer Verified Customer

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I've had great service, quick and thorough. I had a chipped windshield right before leaving town and they were able to get me in last minute. I had a chipped windshield right before leaving town and they were able to get me in last minute. More

by LILTEX Verified Customer Verified Customer

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Joe is outstanding. Excellent customer service The waiting area is very pleasant with great coffee. Excellent customer service The waiting area is very pleasant with great coffee. More

by LLYNCH0 Verified Customer Verified Customer

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They put a new motor in my Tundra that was affected by a manufacturer recall. Great service and a speedy fix! manufacturer recall. Great service and a speedy fix! More

by JEREMYFRITON Verified Customer Verified Customer

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Overpriced labor and parts for services. Had I done my research I could have found other places for much cheaper Had I done my research I could have found other places for much cheaper More

by Cmartmur17 Verified Customer Verified Customer

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They forgot to tighten a bolt completely that fastens my skid plate, on my first visit. The second visit was better. skid plate, on my first visit. The second visit was better. More

by CAYLOR9595 Verified Customer Verified Customer

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They were curious n helpful. Treated me like I was royalty. Great service department,clean Treated me like I was royalty. Great service department,clean More

by doug49065 Verified Customer Verified Customer

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Very helpful and easy to work with. Friendly staff and fast turn around time in service. Friendly staff and fast turn around time in service. More

by JEREMY FRITON Verified Customer Verified Customer

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