Kevin Biddle | Page 10

Great experience. Easy in and out although the dealership couldn’t perform the recall that the app indicated I needed. I did get the 12 month service so it wasn’t a wa Easy in and out although the dealership couldn’t perform the recall that the app indicated I needed. I did get the 12 month service so it wasn’t a wasted trip. I guess I’ll come back for the recall, but not sure when. Will the dealership let me know? More

by mwquinn Verified Customer Verified Customer

Report | Print

Brought van in for routine service, the one small problem I had was quickly resolved by Tucker Norris ! I had was quickly resolved by Tucker Norris ! More

by joerwhite1981 Verified Customer Verified Customer

Report | Print

Kevin is always pleasant to work with. He received my vehicle and got it in the shop early. It was a great experience. He received my vehicle and got it in the shop early. It was a great experience. More

by rolande.sumner Verified Customer Verified Customer

Report | Print

I received immediate attention when I pulled my Highlander in and was able to get my car serviced, including the things added after the inspection. Highlander in and was able to get my car serviced, including the things added after the inspection. More

by debbielandre Verified Customer Verified Customer

Report | Print

I’ve had a great experience with the service department at Toyota of Easley since I started bringing my vehicles in 7+ years ago. The service advisors always communicated the status of my vehicle and neve at Toyota of Easley since I started bringing my vehicles in 7+ years ago. The service advisors always communicated the status of my vehicle and never tried to upsell unless it was a safety issue. Recommendations are always made with reasonable time frames to address. I was incredibly impressed with my last service experience when I received video, yes video!, of my multipoint inspection pointing out the status of specific components (brakes, tires, etc.) and areas to keep my eyes on for the future. Simply awesome! More

by gsullivan10 Verified Customer Verified Customer

Report | Print

NO ONE—I mean at ANY dealership of ANY car or truck brand—beats Toyota of Easley in service and quality. Test them yourself and see. We are a multi-generational Toyota family and grateful for the amazi brand—beats Toyota of Easley in service and quality. Test them yourself and see. We are a multi-generational Toyota family and grateful for the amazing care given to us by the folks at ToE! More

by TOMMERRITT25 Verified Customer Verified Customer

Report | Print

All went smooth and well. I was contacted during the service time for issues and parts needed. I appreciate getting all repairs done at one time. Thank you Toyota. I was contacted during the service time for issues and parts needed. I appreciate getting all repairs done at one time. Thank you Toyota. More

by SCORBINR53 Verified Customer Verified Customer

Report | Print

Cailyn and Tristan were excellent and very accommodating. The Valet team is very helpful and friendly. The Valet team is very helpful and friendly. More

Report | Print

The service representatives are very helpful and knowledgeable. They always take care of my needs. knowledgeable. They always take care of my needs. More

by SHERRYLYNN.ROBERTSON Verified Customer Verified Customer

Report | Print

We’ve been loyal Toyota owners for over 15 years, with multiple new and leased vehicles, and we’ve worked with several Toyota service centers in Florida and South Carolina. Without question, Toyota of Eas multiple new and leased vehicles, and we’ve worked with several Toyota service centers in Florida and South Carolina. Without question, Toyota of Easley stands out as the best service department we’ve ever experienced. We’ve been coming here for about six years now with our RAV4 and Tacoma, and every visit has reaffirmed our trust. Jacinda Beaudoin, in particular, deserves special recognition. She consistently goes above and beyond to make sure we’re taken care of—not just as customers, but as people. A few examples come to mind: when our RAV4’s throttle body needed replacement at only 39,000 miles, Jacinda reached out to Toyota corporate herself and secured the part at no charge, leaving us to pay only the labor. She even arranged to pick up and return our vehicle from my wife’s workplace to make the repair process completely effortless. On another visit, when the refrigerant for an A/C recharge was out of stock, she again coordinated pickup and return once the part arrived—never missing a beat in communication or care. Even during our first experience back in 2020, when my Tacoma’s fuel pump recall was pending, Toyota of Easley didn’t hesitate to provide a complimentary rental vehicle for nearly a month until the recall could be completed. Everything was handled seamlessly and professionally. Every interaction—whether a simple oil change or a complex repair—has reflected honesty, empathy, and an incredible commitment to service. Jacinda and the team at Toyota of Easley have set a standard that every dealership should aspire to. We’re truly grateful for the way they continue to treat us and our vehicles. More

by grafixguy Verified Customer Verified Customer

Report | Print