Kevin Biddle | Page 11

NO ONE—I mean at ANY dealership of ANY car or truck brand—beats Toyota of Easley in service and quality. Test them yourself and see. We are a multi-generational Toyota family and grateful for the amazi brand—beats Toyota of Easley in service and quality. Test them yourself and see. We are a multi-generational Toyota family and grateful for the amazing care given to us by the folks at ToE! More

by TOMMERRITT25 Verified Customer Verified Customer

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All went smooth and well. I was contacted during the service time for issues and parts needed. I appreciate getting all repairs done at one time. Thank you Toyota. I was contacted during the service time for issues and parts needed. I appreciate getting all repairs done at one time. Thank you Toyota. More

by SCORBINR53 Verified Customer Verified Customer

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Cailyn and Tristan were excellent and very accommodating. The Valet team is very helpful and friendly. The Valet team is very helpful and friendly. More

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The service representatives are very helpful and knowledgeable. They always take care of my needs. knowledgeable. They always take care of my needs. More

by SHERRYLYNN.ROBERTSON Verified Customer Verified Customer

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We’ve been loyal Toyota owners for over 15 years, with multiple new and leased vehicles, and we’ve worked with several Toyota service centers in Florida and South Carolina. Without question, Toyota of Eas multiple new and leased vehicles, and we’ve worked with several Toyota service centers in Florida and South Carolina. Without question, Toyota of Easley stands out as the best service department we’ve ever experienced. We’ve been coming here for about six years now with our RAV4 and Tacoma, and every visit has reaffirmed our trust. Jacinda Beaudoin, in particular, deserves special recognition. She consistently goes above and beyond to make sure we’re taken care of—not just as customers, but as people. A few examples come to mind: when our RAV4’s throttle body needed replacement at only 39,000 miles, Jacinda reached out to Toyota corporate herself and secured the part at no charge, leaving us to pay only the labor. She even arranged to pick up and return our vehicle from my wife’s workplace to make the repair process completely effortless. On another visit, when the refrigerant for an A/C recharge was out of stock, she again coordinated pickup and return once the part arrived—never missing a beat in communication or care. Even during our first experience back in 2020, when my Tacoma’s fuel pump recall was pending, Toyota of Easley didn’t hesitate to provide a complimentary rental vehicle for nearly a month until the recall could be completed. Everything was handled seamlessly and professionally. Every interaction—whether a simple oil change or a complex repair—has reflected honesty, empathy, and an incredible commitment to service. Jacinda and the team at Toyota of Easley have set a standard that every dealership should aspire to. We’re truly grateful for the way they continue to treat us and our vehicles. More

by grafixguy Verified Customer Verified Customer

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Always a pleasure dealing with the service dept at Toyota of Easley. Very pleasant and knowledgeable staff!! of Easley. Very pleasant and knowledgeable staff!! More

by GARGOYLECUSTOMS Verified Customer Verified Customer

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I was able to have the airbag recall taken care of in a timely manner. Ian Mack did an excellent coordinating the appointment and Kevin Biddle was helpful and gracious as always. timely manner. Ian Mack did an excellent coordinating the appointment and Kevin Biddle was helpful and gracious as always. More

by Mercedes owner Verified Customer Verified Customer

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Biddle is the man. I trust him with my car and any thing he tells me I need! I trust him with my car and any thing he tells me I need! More

by Lyndsey Verified Customer Verified Customer

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Carlos Alvarez assisted me in the service dept. He is friendly, knowledgeable, efficient, and went out of his way to be sure I understood what would be done for my C-HR. The mechanic who serviced He is friendly, knowledgeable, efficient, and went out of his way to be sure I understood what would be done for my C-HR. The mechanic who serviced it, found a cat collar on the "soft frame", and gave it to Carlos to return to me. This made my day because it was a complete surprise. My car seems to be "happier" since the maintenance work and new battery rack were installed. The tire rotation has made feel like a brand new car. Many thanks to all who were responsible for the work! More

by cbhyatt1 Verified Customer Verified Customer

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Kevin Biddle is THE reason we drive from Simpsonville for service! He has always been honest and has taken care of me and my girls. We trust him. Wherever Kevin goes, we will follow!! service! He has always been honest and has taken care of me and my girls. We trust him. Wherever Kevin goes, we will follow!! More

by Deb Verified Customer Verified Customer

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