Kevin Dittler
Kevin Dittler at Audi Gilbert

Kevin Dittler | Page 5

Service Advisor

Audi Gilbert

3235 S. Gilbert Road
Gilbert, AZ 85297

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4.9
51 Reviews
4.9

51 Reviews

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51 Reviews of Kevin Dittler

March 15, 2026

Dealership Rating
Employee Rating

This was the best service experience I’ve ever had at a dealership. I’m new to Audi and am so impressed by Audi of Gilbert. More

by ZAKNLEXI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Audi Gilbert responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that you had a great experience. Welcome to the Audi family! Our team at Audi Gilbert works hard to provide an exceptional experience, and it’s great to know we made such a positive impression. We truly appreciate you choosing us and look forward to taking care of you and your Audi in the future!

March 14, 2026

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Employee Rating

Convenient location and nice staff Waiting area is comfortable and snacks and drinks are provided More

by LINDSEYFONICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Audi Gilbert responded

Thank you for your review! We're glad our location is convenient and found our team to be friendly and welcoming. It's great to hear that the waiting area, along with the snacks and drinks, helped make your visit more comfortable. We appreciate you taking the time to share your experience and look forward to seeing you again!

March 10, 2026

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Employee Rating

Very professional and smooth service, like the fact that I saw a video when the car was being inspected More

by ajdpurple
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dittler

Mar 10, 2026

Audi Gilbert responded

Thank you for the kind review! We’re glad to hear you had a smooth and professional experience. Providing a video during the inspection is one of the ways we try to keep our customers informed and confident about the service their vehicle is receiving. We truly appreciate your feedback and look forward to helping you again in the future!

March 10, 2026

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Customer Service was phenomenal as always! The team was extremely helpful and communicative. Looking forward to many more years as an Audi customer. More

by jocelynyhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig , Orlando

Mar 10, 2026

Audi Gilbert responded

Thank you for the wonderful review! We’re thrilled to hear that our team provided the phenomenal service you’ve come to expect. It means a lot to us that you appreciate the helpful and communicative experience. We truly value your loyalty and look forward to taking care of you and your Audi for many more years to come!

February 28, 2026

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Mark did a good job for us. Timely, suggested recall needed and got me an uber home. More

by ed_g_karo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig

Feb 28, 2026

Audi Gilbert responded

Thank you so much for taking the time to share your positive experience. We truly appreciate your thoughtful review and your support. It means a great deal to our team to know that our efforts made a difference. We look forward to serving you again soon!

February 25, 2026

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Employee Rating

Everyone that I’ve spoken to or been in contact with was very kind, patient, and knowledgeable. I didn’t feel like an inconvenience to anyone as I always do at other Audi dealerships. They’ve got a great se More

by mooremoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig

Feb 28, 2026

Audi Gilbert responded

Thank you so much for sharing your experience. We’re truly grateful for your kind words about our team’s patience, knowledge, and care. It means a great deal to know you felt supported and valued throughout your visit. We understand that service situations can be stressful, and we’re honored to provide a different experience than what you’ve encountered at other Audi dealerships. Your feedback encourages us to keep raising the bar. Thank you again for your trust and recommendation!

February 22, 2026

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The dealership is a pleasure to work with every time i get service on my vehicle. More

by ZONK0606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Audi Gilbert responded

Thank you for your wonderful feedback! We’re so glad to hear that your service visits are consistently a pleasure. Providing a smooth and positive experience every time means a lot to our team. We truly appreciate your continued trust and look forward to seeing you at your next visit!

February 21, 2026

Dealership Rating
Employee Rating

It’s very clean, the showroom Is spacious and treats and drinks are available. The bathrooms are also clean, and it’s cool to drive into the service bay and get greeted promptly. More

by ZFIGUEROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Audi Gilbert responded

Thank you for your thoughtful review! We’re glad you enjoyed our clean, spacious showroom and prompt service experience. Your kind words about our amenities and service team mean a lot. We appreciate your feedback and look forward to making your next visit even better!

February 21, 2026

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Scott’s always amazing. The speed, attention to detail and communication were all on point during my recent visit. Thanks for always making it a pleasant experience. More

by sunitavijayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Pfannenstiel, Chad Ludwig

Feb 28, 2026

Audi Gilbert responded

Thank you for sharing your experience! We’re so glad to hear that Scott continues to provide speedy, attentive, and clear service. Your kind words mean a lot, and we’re thrilled to know your visits are always pleasant. We’ll be sure to pass along your thanks to Scott!

February 17, 2026

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Employee Rating

I picked up my vehicle in the afternoon on 2/14. My vehicle has the same issue it had when it was dropped off three weeks prior. The vehicle experienced the same problem on 2/16... More

by gwdias59
Recommend Dealer
No

Other Employees Tagged: Kevin Dittler

Feb 28, 2026

Audi Gilbert responded

Thank you for bringing this to our attention. We sincerely apologize that your vehicle’s issue was not resolved during your recent service visit. We understand how frustrating this must be, especially after waiting for a few weeks. We want to make this right and ensure your vehicle is properly repaired. Please contact our General Manager, Mark Perry, at your earliest convenience so we can address the problem promptly.

Mar 01, 2026

gwdias59 responded

This vehicle was brought back to Gilbert Audi for the same issue. After almost two weeks you are now telling me that another problem has come up and I am now being charged another $900 after driving my car for 1 day! This is on top of $5000. This just doesn’t feel right at all.,.

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