Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
439 Reviews
5.0

439 Reviews

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439 Reviews of Kevin Eng

May 20, 2025

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Service was done sooner than expected, despite the large number of cars needing to be serviced that Saturday. More

by caroline.han
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Recommend Dealer
Yes
May 20, 2025

Sierra Honda responded

Caroline, we're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 20, 2025

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Over the 17 years, I have brought my 4 Honda vehicles to Kevin Eng. He has been the person I have contacted every time I have one of my Honda’s service light comes on. He has been a very friendly and helpfu More

by SOYOUJP
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Recommend Dealer
Yes

May 15, 2025

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First time here and Kevin Eng made the best impression. You can immediately sense his thoughtfulness to your questions. I spoke to multiple dealerships over the phone to get my vehicle serviced, but decide More

by JSEBMAICO
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Service Time
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Recommend Dealer
Yes
May 15, 2025

Sierra Honda responded

Thank you for reporting on the exceptional work Kevin did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

May 15, 2025

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Kevin is really good. I can always rest easy knowing he does his best when fixing my car. More

by caroline.han
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Workmanship
Service Time
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Recommend Dealer
Yes
May 15, 2025

Sierra Honda responded

Caroline, thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 11, 2025

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My experience with the service department is good. Kevin is thorough and clear, excellent service. More

by WWJONG
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Recommend Dealer
Yes
May 13, 2025

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

May 10, 2025

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I like the new location better (more spacious). Kevin was great, always looking to maintain my vehicle with emphasis on cost effective preventative care options. More

by CLYDE_OKUDA
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Recommend Dealer
Yes
May 13, 2025

Sierra Honda responded

Clyde, thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

May 10, 2025

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We wont come back here for service. High pressure sales. Horribly long time for service. More

by SHERRYHODGE
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Recommend Dealer
No
May 12, 2025

Sierra Honda responded

Sherry, thank you for bringing this to our attention. We regret that you felt any pressure from our team, and that some circumstance caused any delays during your visit. This is not the typical experience for our service customers, and we'd appreciate the chance to make it right. Please get in touch with me, and I'd be more than happy to assist you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

May 07, 2025

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Kevin Eng at Sierra Honda Service once again provided excellent customer service. I have an old car that I am trying to maintain and he always provides great service, he is upfront and honest which help More

by GY
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Recommend Dealer
Yes
May 09, 2025

Sierra Honda responded

GY, thank you for telling us why you like working with Kevin! We're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

May 05, 2025

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The service was smooth from start to finish. He was able to explain very well what work they’re going to do on my car. More

by Marysan Ancheta
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Recommend Dealer
Yes
May 09, 2025

Sierra Honda responded

Marysan, thank you for your trust in our service team! We're happy they provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you.

May 04, 2025

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Kevin is very responsive and addressed all of our questions. He had our best interest in mind when making recommendations. Thank you, Kevin! More

by TED_BURKHALTER
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Service Communication
Recommend Dealer
Yes
May 09, 2025

Sierra Honda responded

Ted, we're happy you enjoyed an accommodating visit with Kevin! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

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