Kevin Eng
Kevin Eng at Sierra Honda

Kevin Eng

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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5.0
539 Reviews
5.0

539 Reviews

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539 Reviews of Kevin Eng

October 18, 2025

Dealership Rating
Employee Rating

Very effective and transparent processing. I can timely receive messages about the update and the advisor is very nice and professional. More

by CEASOR123
Service Price Transparency
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Recommend Dealer
Yes

October 17, 2025

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Kevin Eng provides excellent service. I was disappointed with the last wheel alignment service. I was told the front right side could not be aligned due to rust. It was suggested to rep More

by WWJONG
Recommend Dealer
Yes
Oct 17, 2025

Sierra Honda responded

WWJONG, We’re thrilled to know that Kevin Eng provided the knowledgeable and professional service you value, but we also regret that your alignment experience was not as positive. Your feedback about repair options is important and helps us improve transparency and communication. We’d appreciate the opportunity to speak with you directly to review this matter in more detail.

October 17, 2025

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Employee Rating

Kevin Eng provides excellent service. I was disappointed with the last wheel alignment service. I was told the front right side was stuck and could not be aligned due to rust. It was sug More

by WWJONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Sierra Honda responded

WWJONG, We’re thrilled to know that Kevin Eng provided the knowledgeable and professional service you value, but we also regret that your alignment experience was not as positive. Your feedback about repair options is important and helps us improve transparency and communication. We’d appreciate the opportunity to speak with you directly to review this matter in more detail.

October 17, 2025

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Employee Rating

We purchased and service our car at Sierra of Monrovia. Kevin did a nice job explaining what was needed and did not upsell me on unnecessary services. The provision of uber for local rides is also great. More

by MR.Q.ROBINSON
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Recommend Dealer
Yes

October 14, 2025

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Outstanding service. The service was very quick and the car was ready before the time scheduled. More

by MCMONICAS
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Recommend Dealer
Yes
Oct 15, 2025

Sierra Honda responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service.

October 13, 2025

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Kevin eng is the person you want to see for service on your car. I will be returning to this dealership because of him and his proffesionalism. More

by VALDEZVARGASERICK
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Recommend Dealer
Yes
Oct 15, 2025

Sierra Honda responded

Thank you for sharing your positive experience with us. Kevin will be honored to hear of your kind words and to know how confident you are in his efforts. We look forward to continue serving you and your automotive needs with the same 5-star service in your visits to come!

October 11, 2025

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Kevin provided me with great advise regarding my cars services. In addition, he provided me with great information about upgrading my car. More

by AUGUTIER
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Recommend Dealer
Yes
Oct 15, 2025

Sierra Honda responded

Thank you for your 5-star rating! We are happy to hear that Kevin was both helpful and informative throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 10, 2025

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Great job, service was fast and excellent. Kevin text me promptly that my vehicle was ready. They totally took care of me. More

by Richnat16
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Sierra Honda responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that Kevin provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 09, 2025

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My experience was great Kevin helped me out with everything needed and represented Honda well. More

by gilbertoarzate23
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Recommend Dealer
Yes
Oct 09, 2025

Sierra Honda responded

Thanks, Gilberto! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Kevin and our service department. We hope you'll continue to make Sierra Honda your first choice for service.

October 08, 2025

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Kevin provides excellent customer service. Scheduling appointments to get my car serviced is easy and convenient. More

by TATE.LATOYA
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Recommend Dealer
Yes
Oct 09, 2025

Sierra Honda responded

Tate, thank you for reporting on the exceptional work Kevin and our service team have done for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

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