Kevin Etters | Page 6

Shottenkirk once again proved their superiority as a dealership…once again confident in deciding to lease a 2025 HRV. My salesperson, Everette Hall, was exceptional as I looked at many cars & he answer dealership…once again confident in deciding to lease a 2025 HRV. My salesperson, Everette Hall, was exceptional as I looked at many cars & he answered many questions. He has continued to follow-up! Michael in Finance stayed very late to finish paperwork. So my 3rd time leasing from them proved to be “Business as Usual”—You are the BEST! More

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Great salesman he helped us find exactly what we wanted. Dealership was nice clean and convenient. Dealership was nice clean and convenient. More

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I was greeted immediately with a warm smile welcoming me to the Service Bay. Being of age I am not able to move that fast. Kevin Etters immediately realized it and held my door and very kindly asked if I to the Service Bay. Being of age I am not able to move that fast. Kevin Etters immediately realized it and held my door and very kindly asked if I needed any assistance , still with that warm smile. He followed in and got me checked in for my appointment very quickly, and helped me to understand some of the possible maintenance I may need on my Honda (Which I Love). I got a little confused about some of what he was explaining to me and he quickly rephrase his explanation to my slower mind. He walked me to the waiting area and offered me coffee, or something to drink which i thought was very kind. In a surprisingly quick turnaround my Honda was finished and instead of just calling me over the speaker he walked around and found where I was seated and told me he had me ready. He very clearly explained all the services that was performed and I appreciate that very much. Through no lack of efforts and time he spent with me I still managed to reverse some of the services and he quickly resolved my confusion and helped me realize that there are Professionals that still care about their clients no matter how much efforts it requires of therm. Kevin, and his fellow co-workers is the very reason I only do business with this Shop and Dealership. I have purchased over the last 50 years at least 20 to 25 new cars and trucks and I am now proud to say it was not until I purchased my Honda here before I found my home for my Friends, Family and mySelf... Thanks, Kevin Etters & Shottenkirk Honda of Cartersville, GA Steve More

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I love the quality service that I receive when I come to have my car serviced, they are professional and courteous and always ready to to assist and answer questions that I do not understand. Being a w, it have my car serviced, they are professional and courteous and always ready to to assist and answer questions that I do not understand. Being a w, it is very important that associate myself with a place that treats me with respect and make me feel empowered to handle things on my own. More

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I can't say enough good things about Kevin and Brian at Shottenkirk Honda. They have completely spoiled me with their exceptional customer service every single time I visit. Their level of professionalism, Shottenkirk Honda. They have completely spoiled me with their exceptional customer service every single time I visit. Their level of professionalism, kindness, and dedication to ensuring my car is in perfect shape is unmatched. These two truly are the creme de la creme! I always look for them whenever I make a visit, and I can't imagine going anywhere else for car service. If you want top-tier service, do yourself a favor and ask for Kevin and Brian. You won't regret it! I'm so grateful for their hard work and the outstanding experience they consistently provide. Thank you, Kevin and Brian--you're the best! More

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Kevin Etters is by far the BEST service guy I've ever dealt with!!! I have known him since I took my car to the Hennessy Honda of Woodstock, back in 2016. I have been lucky enough to follow him over to S dealt with!!! I have known him since I took my car to the Hennessy Honda of Woodstock, back in 2016. I have been lucky enough to follow him over to Shottenkirk Honda of Cartersville. If your looking for a trustworthy person to have at your local Honda dealership for service he is your guy! No one has ever been more helpful or actually had the knowledge he does for being a service advisor and not an accrual technician! He's passionate about his job and truly cares for his customers and we can tell. Makes all the difference in the world for someone to treat you like family at a dealership. Not sure how he does it, but some how he does it every time without missing a beat. Most of my family and friends now go to him as well. If you're on the fence about trying this dealership for service please try it once but make sure you ask for Kevin. You will no longer be going home from a dealership in doubt or dissatisfaction any longer. You'll have found your go to guy! More

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First oil and filter change on new car. Excellent service. In and out in 45 minutes. Excellent service. In and out in 45 minutes. More

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Had a very good sleep man that help me get my oil change thank you for your help thank you for your help More

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Great work. Transferred service from another dealer. Wll be back for service and to purchase our next honda. Transferred service from another dealer. Wll be back for service and to purchase our next honda. More

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Love this dealership! Ginger was awesome! She was prompt, available and accommodated all of my questions with accurate and detailed answers! I also enjoyed conversation wi Ginger was awesome! She was prompt, available and accommodated all of my questions with accurate and detailed answers! I also enjoyed conversation with the courtesy shuttle driver Tristan! Everyone was very nice and I will definitely take my car back for future services! I also paid less than I was expecting! I highly recommend! More

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