Kevin Falco
Kevin Falco at Sarant Cadillac

Kevin Falco | Page 3

Service Advisor

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
54 Reviews
4.6

54 Reviews

Write a Review

Dealership Experience

2 yrs, 11 mos

Industry Experience

21 yrs, 8 mos

54 Reviews of Kevin Falco

March 01, 2025

Dealership Rating
Employee Rating

Everyone was extremely courteous and helpful. Easy drop off and pick up, issues were all taken care of in a timely manner. More

by HCASSISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. I'm so happy to hear about your experience. Thank you so much for being a part of our family and for the positive feedback! Best regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

February 22, 2025

Dealership Rating
Employee Rating

This place is awesome! From top to bottom Customer Service is great! Dina was absolutely excellent, would highly recommend! 🚗 More

by 🆘 Sauce On Sunday 🆘
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2025

🆘 Sauce On Sunday 🆘 responded

This place is awesome! From top to bottom Customer Service is great! Dina was absolutely excellent, would highly recommend! 🚗

January 23, 2025

Dealership Rating
Employee Rating

very nice dealership, staff Matthew was very kind work done of my car and everything taken care of quickly. Thanks More

by SAEEDATTARIPK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 04, 2025

Dealership Rating
Employee Rating

Service and Sales departments are excellent. My service on 1/3/25 was prompt, courteous and well done. More

by kmicucci
Service Price Transparency
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Recommend Dealer
Yes

November 09, 2024

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Employee Rating

Sarant Cadillac has been great, there was an issue with my vehicle. although it was not taking care of the first service visit, it was resolved the very next day and a nice thank you gift was offered to me More

by ehabmobarak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Sarant Cadillac responded

Hello, I'd like to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager at Sarant Cadillac. Thank you so much for your review and for being a part of the Sarant Family! Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

October 06, 2024

Dealership Rating
Employee Rating

Service department runs like a well oiled machine. From the time you are checked in they keep you informed with your vehicle. Service personnel are always professional and courteous. Thanks to all. More

by Hoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. I'm so happy to hear about your experience. Thank you so much for being a part of our family and for the positive feedback! Best regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

September 27, 2024

Dealership Rating
Employee Rating

Excellent service. Professional, polite, and knowledgeable. Been a customer for several years, and they have been my dealership of choice, for maintaining my Cadillac. More

by Schwartziej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. I'm so happy to hear about your experience. Thank you so much for being a part of our family and for the positive feedback! Best regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

August 13, 2024

Dealership Rating
Employee Rating

Dealership is incredibly wonderful. Your requests for responses to surveys are not. I have fully answered two surveys. Yet, you have sent six requests for responses. As long as I am More

by engteech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe , Sean Munro

Aug 13, 2024

Sarant Cadillac responded

Thank you for your kind words about our dealership and for bringing the issue with the survey requests to our attention.

July 31, 2024

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Employee Rating

Cadillac has great service. They are wonderful friendly employees. Everyone is so kind. Trusted service from them More

by VENUSJOVI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 07, 2024

Sarant Cadillac responded

Thank you for the kind words! Please let us know when you're ready for your next service!

July 31, 2024

Dealership Rating
Employee Rating

Good coffee while waiting for car to be serviced. No surprises and work completed in a reasonable time. More

by Cadillac customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2024

Sarant Cadillac responded

We're happy to hear you enjoyed the coffee and were satisfied with the efficient service! Thank you for your feedback.

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