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Kevin Falco
Kevin Falco at Sarant Cadillac

Kevin Falco | Page 6

Service Advisor

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.6
57 Reviews
4.6

57 Reviews

Write a Review

Dealership Experience

3 yrs, 1 mo

Industry Experience

21 yrs, 10 mos

57 Reviews of Kevin Falco

October 01, 2023

Dealership Rating
Employee Rating

Service was prompt, and professionally performed in a comprehensive review of all that was shared with the representatives who assisted. More

by SCIAMEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado

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Oct 02, 2023

Sarant Cadillac responded

We are happy our team could help! We appreciate your kind words and look forward to your next visit!

September 10, 2023

Dealership Rating
Employee Rating

If you have a special on oil service you should just bill it out like it’s advertised and not at full price. Then your rep tells me I need a wheel balance and alignment on a fairly new car.The tires are not More

by sav653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 11, 2023

Sarant Cadillac responded

Thank you for taking the time to share your feedback with us. We hope to be of service to you again in the future. Best wishes, Sarant Cadillac.

August 25, 2023

Dealership Rating
Employee Rating

Above and beyond to make my service visit efficient and pleasant. I would definitely go back if i need any kind of service. More

by VDIORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2023

Sarant Cadillac responded

We're so glad to hear that you enjoyed working with our service team!

August 25, 2023

Dealership Rating
Employee Rating

Interacting with The Friendly & efficient staff was a very pleasant encounter. I’ll definitely recommend service at Sarant More

by christinelynn714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Receptionist in service dept… Alex I think 🤷🏻???

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Aug 25, 2023

Sarant Cadillac responded

Thank you for the 5-star review! We strive for 100% customer satisfaction and we're so glad to have succeeded for you. Please don't hesitate to reach out if there's anything else we can do for you!

August 18, 2023

Dealership Rating
Employee Rating

Exemplified service they are the best. Great experience. And lovely workers. Additionally area very clean. More

by grand-diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Joseph Mistretta, Vic Castagna, Tony DiGuiseppe, Michael Lugo, Gerson Maldonado , Team Maroon NAKED LIME, Joyia Roper

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Aug 18, 2023

Sarant Cadillac responded

Thank you so much for the wonderful review! We strive to provide exceptional individualized service to all of our Sarant family. Knowing you are satisfied with our service is greatly appreciated.

Aug 18, 2023

grand-diva responded

The truth never hurts.

August 18, 2023

Dealership Rating
Employee Rating

Overall experience was excellent. A larger or more comfortable waiting area would be a great edition. The waiting area is less than one would expect from a Cadillac dealership. More

by JPMUR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2023

Sarant Cadillac responded

Thanks for your feedback! We want every customer to feel comfortable and taken care of at every step of the service process. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for choosing Sarant Cadillac, and we hope to see you again.

August 09, 2023

Dealership Rating
Employee Rating

Great staff, their all professional including the service dept. And they treat you like family. More

by targeo115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe, Gerson Maldonado , Thomas sabitino

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Aug 10, 2023

Sarant Cadillac responded

That's what we strive for! Thank you for sharing your positive feedback. We're so glad to hear that your service visit was such an enjoyable one. We're looking forward to your next visit with us!

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