Kevin Gribble | Page 60

Easy, fast and pleasant The team at tucson Subaru was exceptionally polite, professional and patient. Trent was prompt to respond via text, Kevin was very knowledgeable about The team at tucson Subaru was exceptionally polite, professional and patient. Trent was prompt to respond via text, Kevin was very knowledgeable about the vehicle and helpful in explaining our options and Curt was courteous and made the financing an easy and well explained process. I would definitely refer friends and family to not only the dealership but the specific staff that assisted me and my fiancé. More

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Great deal, great experience My experience was overwhelmingly positive. I got a great deal on the exact vehicle I wanted. I didn't have to sit there for hours while we 'negotiat My experience was overwhelmingly positive. I got a great deal on the exact vehicle I wanted. I didn't have to sit there for hours while we 'negotiated' prices back and forth, and EVERYONE was as helpful as they could be. More

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Excellent experience, Forester purchase I have been researching new cars for a while, and had narrowed it down to Subaru's Forester or Crosstrek, Toyota's Rav 4, and Honda's CRV. I had full I have been researching new cars for a while, and had narrowed it down to Subaru's Forester or Crosstrek, Toyota's Rav 4, and Honda's CRV. I had fully intended to purchase something used from a private seller because I had heard horror stories about dealerships. A close friend recommended that I go to Tucson Subaru because he and his wife had recently purchased an Outback from there. In his words, "Rocky runs a class act." So, being brave, I contacted the dealership through their website to set up an appointment. Kevin Gribble emailed me within a couple of hours to set something up for the following morning. Upon arriving at Tucson Subaru, I was impressed by how friendly everyone was. Kevin's first question wasn't "what kind of car are you interested in," but "What types of things are you looking for?" I told him that I was intrigued by the Crosstrek and Forester, and that I was looking for something I could easily take off road, with room for outdoor toys (I'm a rockclimber/backpacker), but also something that my mother, who's getting up there in years, would have an easier time getting into an out of. Kevin's immediate response was something to the effect of, "I think you're going to prefer the forester, but let's look at both." He did a wonderful job answering all of my questions and showing me both models. We took the Forester out for a test drive first. It was great. He suggested I also try the Crosstrek. Within a block of driving that model, I told him he was right. During both test drives, Kevin did an equally wonderful job explaining all of the features included with each model. At some point, we started talking about the CVT transmission. When I told him that I grew up working on cars, he transitioned from giving me a basic description to talking about, literally, the nuts and bolts of the CVT. Throughout the process, he was focused on what features I needed and would ultimately use, and I never once felt like he was pressuring me into purchasing a more expensive vehicle or option package. Traci Roberts was equally awesome to deal with on the financial side of things. She did a great job explaining different warranties, etc., and pointed out options that I likely would not need. She took time to ask me about my work, and we swapped entertaining war stories about our work in the criminal justice field. As I was leaving, I commented about how my experience with Tucson Subaru was not at all what I was expecting considering all of the dealership horror stories we hear about. Traci grinned and said something to the effect of, "Yeah, we try not to be "that" dealership, cuz it ain't as much fun as treating folks the right way." So, to sum it up, I would purchase another car from this dealership in a heartbeat. As yet, I've had no experience with their service department. However, if the folks there are anything like the folks on the other side of the house, I'm sure it will be an equally pleasant experience. More

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New 2018 Outback joins our 2011 Outback Kevin Gribble made this my finest car buying experience ever. Not only did we get a great car with all the safety features we wanted but at the comfor Kevin Gribble made this my finest car buying experience ever. Not only did we get a great car with all the safety features we wanted but at the comfort and reliability we love. This is our second Outback which joins a 2011 in the garage. Life is good More

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Overall very easy- got what I wanted Overall I had an easy experience. I never think of buying a car as a fun experience... but Kevin made it stress free. Traci worked with my credit unio Overall I had an easy experience. I never think of buying a car as a fun experience... but Kevin made it stress free. Traci worked with my credit union so I didn't have to do much. I would absolutely recommend them to a friend. Side note- I got an amazing truck for a great price. More

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Kevin and the dealership were awessome Kevin and Curt were great to deal with. If anyone in Tucson is looking for a Subaru ask for Kevin. Most honest and straight forward car salesperson ev Kevin and Curt were great to deal with. If anyone in Tucson is looking for a Subaru ask for Kevin. Most honest and straight forward car salesperson ever. More

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Great!! Highly recommend! Great service through every step , living a couple hours away they helped so much before even walking through the door! Very happy w Highly recommend! Great service through every step , living a couple hours away they helped so much before even walking through the door! Very happy with my new vehicle More

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Good customer service can go a long way We had recently had a negative interaction with this dealer but when this was brought to the attention of the management they took the time to listen We had recently had a negative interaction with this dealer but when this was brought to the attention of the management they took the time to listen and address all the concerns. They went over and beyond to not only fix the concerns but ensure that rest of the purchasing experience of our new family vehicle was wonderful. All businesses and employees can have goof ups at some point is how they chose to handle the situation once there is a problem that is identified. This dealer and specifically this company went over and beyond to address what was identified as a problem, to me that is what matters most. I would recommend this dealer and these employees. More

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Certified Used Subaru Impreza Kevin was excellent to work with and we purchased the vehicle that day. I researched cars online and found the Impreza. I was contacted by Kevin, inte Kevin was excellent to work with and we purchased the vehicle that day. I researched cars online and found the Impreza. I was contacted by Kevin, internet sales, and we discussed the car over the phone. I told him my price target and we set up an appointment. We met and he took my price to the sales manager. We agreed to a price that was $800 less than advertised. I got a good deal. The whole process from arrival to driving out with the Impreza too 2 hours. More

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Quick friendly and helpful This was our first time using Tucson Subaru and I have to say the experience was a good one. The salesman and the manager we're both very friendly an This was our first time using Tucson Subaru and I have to say the experience was a good one. The salesman and the manager we're both very friendly and knowledgeable. They answered all our questions and were not pushy at all. They had the vehicle we wanted and made sure everything went smoothly dieing our transaction. I would highly recommend this dealership to anyone looking for a new or used vehicle. More

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