Kevin Hemmis | Page 2

After my parents used Kevin for 4 of their BMW vehicles... It was my turn. Kevin was patient, knowledgeable and treated me as if I was family. I wanted this purchase to be solely my own. There was vehicles... It was my turn. Kevin was patient, knowledgeable and treated me as if I was family. I wanted this purchase to be solely my own. There was zero pressure and Kevin was able to give me the best deal and a brand new X3 right in time for my birthday. More

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Unfortunately I ended up not buying the car only because I did not like the color when I saw it in person however Kevin was the most professional and helpful dealer I have worked with. I did not like the color when I saw it in person however Kevin was the most professional and helpful dealer I have worked with. More

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Kevin & Harold is a true client advisors. Polite, analyses and advises from your points of view, detail oriented and so pleasant and personal. All details about the vehicle and financing were explain analyses and advises from your points of view, detail oriented and so pleasant and personal. All details about the vehicle and financing were explained clearly. Car was delivered gleaming clean. I am a happy client. I would definitely be coming back for more business deals. More

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amazing Service My purchasing experience was nothing short of amazing. After testing driving in the following days to come I didn't have to leave my home to finish up My purchasing experience was nothing short of amazing. After testing driving in the following days to come I didn't have to leave my home to finish up the purchase of my new vehicle. Thank you More

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good experience Kevin was very helpful through the purchasing process. The test drive was long enough to evaluate the car. There were no surprises at the final purcha Kevin was very helpful through the purchasing process. The test drive was long enough to evaluate the car. There were no surprises at the final purchase. More

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I have been a customer for better than 10 years but only to the service department. 2020 I decided to meet the sales staff. Brought a certified BMW 540. And Kevin, is knowledgeable, courteous, professiona to the service department. 2020 I decided to meet the sales staff. Brought a certified BMW 540. And Kevin, is knowledgeable, courteous, professional, detailed and he made me feel like he was working my interest. Kevin, made sure my expectation were his priority. Catonsville BMW. A cut above the rest!!! More

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Great car buying experience! First time car buyer at this dealership. Met with Kevin, and I had nothing but a great experience with him. He opens up his offer, and tried everythi First time car buyer at this dealership. Met with Kevin, and I had nothing but a great experience with him. He opens up his offer, and tried everything that he could within his power to offer me a great deal that I could not turn down. So patient. He stayed even after the dealership is closed to work out the offer. Most knowledgeable client advisor I ever had dealt with. I would higly recommend him to my family and friends. Thanks, Kevin! More

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Wonderful Salesman Kevin HemmisBmw should make him a Wonderful Salesman Kevin Hemmis Bmw should make him a manager I’ve bought 2 vehicles in two years from Kevin. Both transactions went extremely smoot Wonderful Salesman Kevin Hemmis Bmw should make him a manager I’ve bought 2 vehicles in two years from Kevin. Both transactions went extremely smoothly! More

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Our experience at BMW of Catonsville, and in particular with Kevin, was terrific. Visited the dealer on 12/31, interested in test driving a new vehicle before our current lease expired. Kevin helped us s with Kevin, was terrific. Visited the dealer on 12/31, interested in test driving a new vehicle before our current lease expired. Kevin helped us select the right car while being extremely straightforward and practical when it came to negotiating to take it off the lot. Very efficient and pleasant experience, would definitely come back I 3 yrs when this new lease is up. Also extremely helpful following up on a few things that came up later, weeks after we left the dealership. Great customer service and overall A+ experience! More

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Horrible experience - avoid! If you want one sales person to ignore you (Benn), and another to talk to you in a very condescending manner (Kevin) - then this is the dealer for you If you want one sales person to ignore you (Benn), and another to talk to you in a very condescending manner (Kevin) - then this is the dealer for you. I'm actually convinced these sales men hate working with woman - especially women who they can't take advantage of. We were 99% complete with a deal on a car that was listed for 52,426 with 2200 miles - then I find out the vehicle actually has 4,993 - that's more than DOUBLE. In good faith, I asked for a the price to be reduced to $52 even. The response I got was "If you don't see the value, then thanks for your interest." I was beyond appalled by their lack of customer service - especially when you're buying such an expensive car. I also got ignored by both the sales manager Anthony and the GM David. It is clear they operate in an unethical manner and do not value their customers. Go to the BMW of Silver Spring instead. More

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