Kevin Kappauf

Overall, very easy to do business with, likely the easiest transaction I’ve ever had when purchasing a new car. Gary was great, could not be more helpful throughout the process. Very communicative easiest transaction I’ve ever had when purchasing a new car. Gary was great, could not be more helpful throughout the process. Very communicative and straightforward which I appreciate. More

by lance.renner Verified Customer Verified Customer

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The car offered was not car on lot. Car was not clean.. Do not recommend. Car was not clean.. Do not recommend. More

by JC Verified Customer Verified Customer

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No pressure sales process. Had exactly what I needed in inventory at the right price with a pleasant demo. Updated facilities. Had exactly what I needed in inventory at the right price with a pleasant demo. Updated facilities. More

by Kevin D Verified Customer Verified Customer

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Very positive experience with Koons. Gary made me feel like I was his focus. He was thoughtful and thorough. Gary made me feel like I was his focus. He was thoughtful and thorough. More

by tara16 Verified Customer Verified Customer

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They were a class act, starting with my salesman, Chris, and completing the whole painful signing process. I literally drove 1:30 (and took an uber ride) to buy a car from this dealership. and completing the whole painful signing process. I literally drove 1:30 (and took an uber ride) to buy a car from this dealership. More

by kbregler Verified Customer Verified Customer

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Shout out to Dylan Jones! This deal would not have happened without his input. I also would like to acknowledge the business manager (Kevin?). He really wrapped everything up This deal would not have happened without his input. I also would like to acknowledge the business manager (Kevin?). He really wrapped everything up quickly and efficiently. Those two made this sale for Koons White Marsh!♥️♥️ More

by n4everbuckeye Verified Customer Verified Customer

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Good communicators, pleasant and informative. Michael knew all the details about my vehicle. He was very hospitable while I was waiting. Michael knew all the details about my vehicle. He was very hospitable while I was waiting. More

by rrrahe Verified Customer Verified Customer

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After purchasing my 2023 Volvo XC60 months later, whenever I have questions regarding specific features, I have been able to reach out to my salesman Mr. Gary Harris for assistance. He and the staff whenever I have questions regarding specific features, I have been able to reach out to my salesman Mr. Gary Harris for assistance. He and the staff have been responsive which makes me feel heard and supported. Thank you!! More

by dbatt3691 Verified Customer Verified Customer

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Easy process to buy certified pre owned xc90. Will be back for our next car! Will be back for our next car! More

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Michael was pleasant, knowledgeable and attentive during the buying process. I would definitely recommend doing business with Volvo Whitemarsh. . the buying process. I would definitely recommend doing business with Volvo Whitemarsh. . More

by bmreid1231 Verified Customer Verified Customer

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