Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Kevin Kappauf
Kevin Kappauf at Koons Volvo Cars White Marsh

Kevin Kappauf

Sales Manager

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
39 Reviews
4.9

39 Reviews

Write a Review

39 Reviews of Kevin Kappauf

November 05, 2026

Dealership Rating
Employee Rating

Mr. Gary was very helpful, I felt like he treated me like family! The new car buying experience can be stressful but Mr. Gary put me at ease. More

by J. Spence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris

Print
Nov 05, 2026

Koons Volvo Cars White Marsh responded

We’re delighted Gary helped put you at ease during the purchase of your new Volvo XC60. Hearing that his care made you feel like family means a lot to our team.

November 01, 2026

Dealership Rating
Employee Rating

The guys made it so easy to buy a car ! Very knowledgeable! Thanks for putting up with my crazy husband! More

by ddnemec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris

Print
Nov 01, 2026

Koons Volvo Cars White Marsh responded

We're delighted that purchasing your new Volvo XC40 felt so straightforward and that Gary and Kevin impressed you with their expertise!

October 30, 2026

Dealership Rating
Employee Rating

Fantastic experience all around. Strongly recommend to anyone considering purchasing or leasing a new vehicle. More

by Andrew.c.rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Moore

Print
Oct 30, 2026

Koons Volvo Cars White Marsh responded

Your recommendation means a lot to our team. We're delighted you had such a positive experience with your new Volvo XC90 plug in hybrid.

October 23, 2026

Dealership Rating
Employee Rating

Andry and Kevin were great with my purchase experience. Andry is very responsive and covers all details More

by Harpreet
Recommend Dealer
Yes
Print
Oct 23, 2026

Koons Volvo Cars White Marsh responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Koons Volvo Cars White Marsh are glad to have you as a customer.

October 23, 2026

Dealership Rating
Employee Rating

Travis was amazing. I will be coming to him for my trade-in/upgrade in a few years if he is still there! More

by dianaberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Moore

Print
Oct 23, 2026

Koons Volvo Cars White Marsh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2026

Dealership Rating
Employee Rating

Great experience. This was my third car purchase at this Volvo dealership. Michael was great throughout the process. More

by jasonh1141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Dorsey

Print
Oct 12, 2026

Koons Volvo Cars White Marsh responded

Returning for a third purchase at our dealership is the highest compliment. Knowing Michael’s support resonated with you means a lot to us. Congratulations on your new V60 Cross Country!

October 10, 2026

Dealership Rating
Employee Rating

Best dealship experience that I've ever had. Zero pressure. Completely unprecedented compared to others. Travis and Mike were excellent and I would definitely go back. More

by eric.roles1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Dorsey, Travis Moore

Print
Oct 10, 2026

Koons Volvo Cars White Marsh responded

We’re glad the purchase of your used Volvo C40 Recharge felt completely pressure-free and set a new standard for you. Hearing that Travis and Michael were excellent means a lot to our team.

October 05, 2026

Dealership Rating
Employee Rating

Michael worked with my husband and I to get the car we wanted. Kevin was also very honest with us during the financial portion. 2nd Car bought at Koons. We were there to service our 2020 XC Volvo and en More

by tracy.neilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Dorsey, Larry Bond

Print
Oct 05, 2026

Koons Volvo Cars White Marsh responded

Your mention of Kevin’s honesty during the finance process underscores what transparency means at our dealership. Michael enjoyed helping you and your husband find the perfect model, and we’re pleased we could take care of the service on your 2020 Volvo XC60. Knowing you’ve chosen us twice and drove away in a 2026 Volvo XC is truly rewarding.

October 03, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and informative. The buying experience and customer service was outstanding. Would definitely recommend buying from this dealership. More

by cjamesck5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Walker, Travis Moore, Andry Perez

Print
Oct 03, 2026

Koons Volvo Cars White Marsh responded

Hearing that our team was friendly and informative means a lot to us. We’re glad your purchase of the Chrysler Pacifica went smoothly, and we appreciate your recommendation.

October 03, 2026

Dealership Rating
Employee Rating

They did a great job for me even though I was unable to come to the dealership. Thanks for meeting me halfway and delivering vehicle More

by jk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris, Michael Dorsey, Chris Walker, Travis Moore, Andry Perez

Print
Oct 03, 2026

Koons Volvo Cars White Marsh responded

Your feedback that we met you halfway to deliver your vehicle shows how much we value convenience. Our team is pleased we could deliver your used Volvo C40 Recharge Pure Electric directly to you.

1
2
...
4

Dealership Inventory (219 Vehicles)

new 2027 Volvo XC60 car, priced at $58,750
2027 Volvo XC60
new
Denim Blue exterior
Automatic
All-wheel Drive
$58,750
View Details
used 2024 Volvo XC60 car, priced at $34,800
2024 Volvo XC60
used
Silver Dawn Metallic exterior
Automatic
All-wheel Drive
$34,800
View Details
used 2024 Volvo S60 Recharge Plug-In Hybrid car, priced at $37,800
2024 Volvo S60 Recharge Plug-In Hybrid
used
Denim Blue Metallic exterior
Automatic
All-wheel Drive
$37,800
View Details
new 2026 Volvo XC40 car, priced at $51,975
2026 Volvo XC40
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$51,975
View Details
new 2026 Volvo XC40 car, priced at $43,934
2026 Volvo XC40
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$43,934
View Details
new 2026 Volvo XC60 car, priced at $50,907
2026 Volvo XC60
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
$50,907
View Details
View All Inventory