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Chris Walker
Chris Walker at Koons Volvo Cars White Marsh

Chris Walker

Product Specialist

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.6
15 Reviews
4.6

15 Reviews

Write a Review

Dealership Experience

2 yrs, 7 mos

15 Reviews of Chris Walker

September 05, 2026

Dealership Rating
Employee Rating

Very quick and smooth trade-in for a vehicle I had chosen online. The car was sparkling clean, parked outside the dealership when I arrived on a Friday afternoon, I took a test drive, did paperwork, said goo More

by MDD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kappauf

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Sep 05, 2026

Koons Volvo Cars White Marsh responded

Your note about arriving to find your Buick Encore GX sparkling clean and ready reflects how our team prepares each vehicle for a seamless experience. We’re glad Kevin and Chris could answer all your questions and guide you smoothly through the trade-in and purchase of your Encore GX. Knowing the entire process felt stress-free means a lot to our team.

September 05, 2026

Dealership Rating
Employee Rating

No doubt ,this experience with the environment, and sales team was exceptional without doubt. thanks More

by eugenebrownj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kappauf

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Sep 05, 2026

Koons Volvo Cars White Marsh responded

Knowing our showroom environment and sales team support felt exceptional means a lot to our team. We’re thrilled you chose our dealership for your new Volvo XC60.

August 21, 2026

Dealership Rating
Employee Rating

Chris and Jon are amazing! No pressure sales. Will buy from again. Never thought Id own a Volvo but I now have two, couldn't be happier. More

by bwzimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris

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Aug 21, 2026

Koons Volvo Cars White Marsh responded

Our team enjoyed guiding you through the purchase of your new Volvo XC60 Plug-In Hybrid. Knowing that Jon and Chris could provide a no-pressure experience and earn your trust again means a lot to us. It’s fantastic to hear that you now own two Volvos and couldn’t be happier.

August 12, 2026

Dealership Rating
Employee Rating

Your staff is friendly and polite professional it was talking to a real friend will be doing business with you soon. Thank you More

by parobertson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond

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Aug 12, 2026

Koons Volvo Cars White Marsh responded

Thank you for the kind words and five-star rating. We’re glad our service team treated you like a friend, and we look forward to servicing your Volvo S60 again soon.

August 11, 2026

Dealership Rating
Employee Rating

Overall I’m good with the buying experience, although some things were outstanding once leaving the dealership More

by Olayiwola Okesola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Older lady from the finance department

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Aug 12, 2026

Koons Volvo Cars White Marsh responded

Thank you so much, Olayiwola, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 01, 2026

Dealership Rating
Employee Rating

We enjoyed working with our salesman Chris Walker and got the Volvo V 60 we wanted at a fair price. Took a bit of haggling ton get a fair price for our trade in.a More

by robert.dezube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Aug 01, 2026

Koons Volvo Cars White Marsh responded

Thanks for the five-star rating and congratulations on your new Volvo V60 Cross Country. We’re glad Chris helped you secure a fair price on both the vehicle and your trade. Enjoy your Cross Country and let us know if there’s anything else you need.

July 28, 2026

Dealership Rating
Employee Rating

Dealership was fair and reasonable on my trade in and new car incentive. They were very considerate on reserving my car and I felt well taken care of. More

by tararippe19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Liz (Finance)

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Jul 28, 2026

Koons Volvo Cars White Marsh responded

Thank you for choosing us for your trade-in and new-car reservation. We’re glad everything went smoothly with your new Volvo and that you felt supported throughout. We look forward to assisting you again.

July 21, 2026

Dealership Rating
Employee Rating

Chris Walker is the best car sales person I have ever dealt with. Will buy from again. More

by bwzimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris

Print
Jul 22, 2026

Koons Volvo Cars White Marsh responded

We appreciate you highlighting Chris’s outstanding service. It’s fantastic to hear that your Volvo XC60 purchase went so smoothly. We look forward to assisting you again whenever you’re ready.

July 04, 2026

Dealership Rating
Employee Rating

Great service very accommodating pleasant vibes good conversation very knowledgeable and helpful and help walk me through the whole process. More

by lamarquille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris, Kevin Kappauf, Rob McGinness, Michael Dorsey, Travis Moore, Andry Perez

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Jul 04, 2026

Koons Volvo Cars White Marsh responded

Thanks for noting how accommodating and knowledgeable our team was. We’re pleased the process went smoothly and that you enjoyed the friendly conversation. If you have any questions about your Jeep, feel free to reach out.

May 05, 2026

Dealership Rating
Employee Rating

The car offered was not car on lot. Car was not clean.. Do not recommend. More

by JC
Recommend Dealer
No

Other Employees Tagged: Kevin Kappauf , Finance manager unprofessional

Print
May 19, 2026

Koons Volvo Cars White Marsh responded

JC, I sincerely apologize for your experience with the car not being available and not meeting our cleanliness standards. Your feedback is invaluable, and we are committed to improving our service and ensuring that our vehicles are reliable and of high quality. Thank you for sharing your thoughts, and I hope you will give us another chance to provide you with the trustworthy service you deserve. Please give me a call if you'd like to discuss your experience further - Jon Paris 410-363-3333

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