Chris Walker
Chris Walker at Koons Volvo Cars White Marsh

Chris Walker

Product Specialist

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.6
19 Reviews
4.6

19 Reviews

Write a Review

Dealership Experience

2 yrs, 8 mos

19 Reviews of Chris Walker

October 03, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and informative. The buying experience and customer service was outstanding. Would definitely recommend buying from this dealership. More

by cjamesck5
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 03, 2026

Koons Volvo Cars White Marsh responded

Hearing that our team was friendly and informative means a lot to us. We’re glad your purchase of the Chrysler Pacifica went smoothly, and we appreciate your recommendation.

October 03, 2026

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Employee Rating

They did a great job for me even though I was unable to come to the dealership. Thanks for meeting me halfway and delivering vehicle More

by jk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2026

Koons Volvo Cars White Marsh responded

Your feedback that we met you halfway to deliver your vehicle shows how much we value convenience. Our team is pleased we could deliver your used Volvo C40 Recharge Pure Electric directly to you.

October 01, 2026

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The Service Manager was great in person. I am still waiting on a follow-up call regarding a warranty issue that needed to be referred to Volvo. Koons White Marsh, overall is mediocre at b More

by PHYLLIS CHISM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2026

Koons Volvo Cars White Marsh responded

Phyllis, thank you for your feedback. We're glad to hear that the Service Manager provided great support, but we sincerely apologize for the delay in following up on your warranty issue. Your experience is important to us, and we are committed to improving our service quality and reliability. Please reach out to us directly so we can address your concerns more promptly and ensure you receive the trustworthy service you deserve.

September 28, 2026

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Both dealers were very helpful with my purchase Travis at first getting me started then Chris took over and finalized everything More

by Rpcollick
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Kappauf, Travis Moore

Sep 28, 2026

Koons Volvo Cars White Marsh responded

Our team is glad Travis got you started and that Chris finalized the purchase of your Acura RDX. Your five-star rating and kind words mean a lot to us.

September 05, 2026

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Very quick and smooth trade-in for a vehicle I had chosen online. The car was sparkling clean, parked outside the dealership when I arrived on a Friday afternoon, I took a test drive, did paperwork, said goo More

by MDD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kappauf

Sep 05, 2026

Koons Volvo Cars White Marsh responded

Your note about arriving to find your Buick Encore GX sparkling clean and ready reflects how our team prepares each vehicle for a seamless experience. We’re glad Kevin and Chris could answer all your questions and guide you smoothly through the trade-in and purchase of your Encore GX. Knowing the entire process felt stress-free means a lot to our team.

September 05, 2026

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No doubt ,this experience with the environment, and sales team was exceptional without doubt. thanks More

by eugenebrownj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kappauf

Sep 05, 2026

Koons Volvo Cars White Marsh responded

Knowing our showroom environment and sales team support felt exceptional means a lot to our team. We’re thrilled you chose our dealership for your new Volvo XC60.

August 21, 2026

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Employee Rating

Chris and Jon are amazing! No pressure sales. Will buy from again. Never thought Id own a Volvo but I now have two, couldn't be happier. More

by bwzimmerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Paris

Aug 21, 2026

Koons Volvo Cars White Marsh responded

Our team enjoyed guiding you through the purchase of your new Volvo XC60 Plug-In Hybrid. Knowing that Jon and Chris could provide a no-pressure experience and earn your trust again means a lot to us. It’s fantastic to hear that you now own two Volvos and couldn’t be happier.

August 12, 2026

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Employee Rating

Your staff is friendly and polite professional it was talking to a real friend will be doing business with you soon. Thank you More

by parobertson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Bond

Aug 12, 2026

Koons Volvo Cars White Marsh responded

Thank you for the kind words and five-star rating. We’re glad our service team treated you like a friend, and we look forward to servicing your Volvo S60 again soon.

August 11, 2026

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Employee Rating

Overall I’m good with the buying experience, although some things were outstanding once leaving the dealership More

by Olayiwola Okesola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Older lady from the finance department

Aug 12, 2026

Koons Volvo Cars White Marsh responded

Thank you so much, Olayiwola, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 01, 2026

Dealership Rating
Employee Rating

We enjoyed working with our salesman Chris Walker and got the Volvo V 60 we wanted at a fair price. Took a bit of haggling ton get a fair price for our trade in.a More

by robert.dezube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2026

Koons Volvo Cars White Marsh responded

Thanks for the five-star rating and congratulations on your new Volvo V60 Cross Country. We’re glad Chris helped you secure a fair price on both the vehicle and your trade. Enjoy your Cross Country and let us know if there’s anything else you need.

1

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