Kevin Marciano | Page 39

Profesional staf excellent customer service always appreciate the time and dedication the staff gives to the customer... my jeep was well taken cared of and I appreciate it appreciate the time and dedication the staff gives to the customer... my jeep was well taken cared of and I appreciate it More

by bertaxavier Verified Customer Verified Customer

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Service was quick and responsive. Customer service for pickup was also very user friendly and courteous. Seemed like a well run establishment. No issues with vehicle so far. pickup was also very user friendly and courteous. Seemed like a well run establishment. No issues with vehicle so far. More

by REUVEN.FRANKEL Verified Customer Verified Customer

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Service Department is Amazing Dealership will not disappoint. I've been leasing and buying cars for 15 years and would not go anywhere else. I would recommend Eastchester Chrylse Dealership will not disappoint. I've been leasing and buying cars for 15 years and would not go anywhere else. I would recommend Eastchester Chrylser to anyone looking for a Jeep! More

by cindyjohn2 Verified Customer Verified Customer

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Service was quick and easy,friendly staff.Refreshments Service was quick and easy,friendly staff. Refreshments served. Thanks again I look forward to coming back for more service in the future 😀 you guy Service was quick and easy,friendly staff. Refreshments served. Thanks again I look forward to coming back for more service in the future 😀 you guys rock More

by elliottmilan Verified Customer Verified Customer

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Smooth and easy service transaction. My first oil change was free and free is always nice. Got to meet with the service advisor who was very friendly and pleasant to work with. Mopars have a way of bringing was free and free is always nice. Got to meet with the service advisor who was very friendly and pleasant to work with. Mopars have a way of bringing people together. The mechanics from the shop came out to chop it up with me during their break and I couldn’t feel anymore comfortable with letting these guys work on my car. They could lay off the gas when spinning it around the block. But I get it. 😉 More

by @NYCBigDrip Verified Customer Verified Customer

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Treated like a walk-in Even though I made appointments no one was ready to assist me. When I first tried to buy a car you wanted to sell me what you had to sell. You took a Even though I made appointments no one was ready to assist me. When I first tried to buy a car you wanted to sell me what you had to sell. You took a deposit to locate a vehicle and never followed through so I went to another dealer. Now I set up service for a recall weeks in advance and not only isn't the part there but you take my vehicle and send me home walking only to call me back to tell me you can't do it. but you did find the effort to tell me you can do a service for about $400. More

by emanem44 Verified Customer Verified Customer

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Excellent service - Pick up and delivery was excellent. I did not have to go face to face with anyone. Great team. Stay safe everyone. Thanks I did not have to go face to face with anyone. Great team. Stay safe everyone. Thanks More

by lbarney Verified Customer Verified Customer

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My visit was less than satisfactory. I came in for oil change and mentioned that I had a slow leak in my front passenger tire. The service rep immediately told me that the tire machine wasn’t working, but change and mentioned that I had a slow leak in my front passenger tire. The service rep immediately told me that the tire machine wasn’t working, but they would take a look. When I was called back for my car, the service rep explained that my tire had a nail in it which only cost $7. At that point I mentioned that I had tire insurance. The service rep than told me that she would need to redo paperwork and it would take a while. I told her to forget it because I was on a hurry. Now I purposely didn’t mention I had tire insurance earlier because I find that at many dealerships when you ask for extra they tell you that the guy who does that is out sick or the machine doesn’t work. I also believed that when my profile came up, it would show I had the insurance. I am not stressing the $7, but I believe you should be because it is turning what would have been a good review into a bad one. It’s 2020, not 1980. I’m going to let you know that “the guy is out sick,” the machine doesn’t work”and “let me go talk to my manager” do not work anymore. Haven’t for a while now. Let’s put in a little more effort and do better! By the way, you are only company I pay a bill to that didn’t offer some type of debt relief. And hey! How about an oil change coupon every once in a while???!! One without the fine print bs. We’re on to that too. The girl that helped me is not listed below, and more importantly, I do not blame her. I’m sure she was trained this way by someone who was trained this way More

by BRIAN_MARTIN_US Verified Customer Verified Customer

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It was fine and quick good service and great employees very helpful. My only issue is that I didn’t get paper work for the job done. very helpful. My only issue is that I didn’t get paper work for the job done. More

by alexandermorales111 Verified Customer Verified Customer

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I leased my Jeep here from jimmy Somma, the best to deal with. Then I get to the service department And dealt with Kevin Marciano, he is a pleasure to deal with. I had a problem with my seats and my tailga with. Then I get to the service department And dealt with Kevin Marciano, he is a pleasure to deal with. I had a problem with my seats and my tailgate. He was quick to diagnose and get them fixed right away. Always keeping me informed. More

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