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Kevin Massey
1,320 Reviews
Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
24 yrs, 10 mos
Industry Experience
33 yrs, 10 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,320 Reviews
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1320 Reviews of Kevin Massey
March 10, 2019
Seatbelt light on when no one 8n passenger seat Tech found couple modules needed replacing. Parts not in stock and would arrive late afternoon. I was not able to wait as I had medical appt that aft Tech found couple modules needed replacing. Parts not in stock and would arrive late afternoon. I was not able to wait as I had medical appt that afternoon approximately 40 miles from Dealership. Service manager offered me a loaner so I could make my other appt on time and told me to come back following morning and my car would be ready. Car ready following morning, including fresh car wash. Great Service. More
by Bernie
Verified Customer
March 09, 2019
The Service is very professional at Lokey Nissan I was in for a routine service, it was very efficient and done very quickly . I have going to Lokey Nissan and highly recommend it. I was in for a routine service, it was very efficient and done very quickly . I have going to Lokey Nissan and highly recommend it. More
by Diane
Other Employees Tagged: Mike Parrish
March 09, 2019
Appointments don't matter Over 2 hours for an oil change with an appointment and they didn't even review the results of their inspection, had to ask to Over 2 hours for an oil change with an appointment and they didn't even review the results of their inspection, had to ask to More
by Radar1205
March 05, 2019
Lokey is awesome!! Kevin Massey is the best! Always looks out for me and my car and never feel cheated. I have bought and serviced all my cars there and wouldn't go any Kevin Massey is the best! Always looks out for me and my car and never feel cheated. I have bought and serviced all my cars there and wouldn't go anywhere else. More
by TWOBITS
March 04, 2019
1st class service Taken right on time and Kevin Massey took the . time to explain my options and explain what was to be done. Excellent waiting area with coffee and don Taken right on time and Kevin Massey took the . time to explain my options and explain what was to be done. Excellent waiting area with coffee and donuts and comfortable More
by RUNNA10KM
March 03, 2019
Very caring and work magic I definitely recommend Lokey Nissan!!!! Great salespeople. I got the best. James Byrd. Very, very caring and nice person. Really wanted to help me. He I definitely recommend Lokey Nissan!!!! Great salespeople. I got the best. James Byrd. Very, very caring and nice person. Really wanted to help me. He did outstanding 👍😀. Couldn't have asked for better. Rest of people great also!!!!!!!! More
by Katiebird
Other Employees Tagged: James Byrd, Bruno Pignano, Gator mgr, Joe finance
March 02, 2019
Great service got my wife in and on her way vip service The service Dept is always professional and very helpful my car doesn’t go anywhere else for service. So glad to have found honest people to service m The service Dept is always professional and very helpful my car doesn’t go anywhere else for service. So glad to have found honest people to service my Nissan rouge More
by todd.earl.3498
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins
March 01, 2019
Service Very accommodating! Called the day of and they were able to squeeze me in for an appointment. Told me it would probably take a few hours but I was out Very accommodating! Called the day of and they were able to squeeze me in for an appointment. Told me it would probably take a few hours but I was out within an hour More
by klopez
Other Employees Tagged: Miguel Cabrera
February 21, 2019
Service Department Friendly staff and quick service. Greatly appreciate it! I would totally recommend this facility to anyone that has a Nissan. Will definitely be a rep Friendly staff and quick service. Greatly appreciate it! I would totally recommend this facility to anyone that has a Nissan. Will definitely be a repeating customer. More
by latoya.backus
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins
February 21, 2019
I had a great experience as always! I give them a 5-star due to their customer service skills are professionalism, knowledgeable, and time conscience of everyones time. This is why Ive b I give them a 5-star due to their customer service skills are professionalism, knowledgeable, and time conscience of everyones time. This is why Ive been with them for almost 15 years. More
by JDESTINYMORGA2
Other Employees Tagged: Thomas Wilkins
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