Kevin Massey | Page 115

service department Just a pleasure dealing with Kevin and his team in service, they have always done a fantastic job whether it's a oil change or when I have a problem. Just a pleasure dealing with Kevin and his team in service, they have always done a fantastic job whether it's a oil change or when I have a problem. This is why I buy my cars from Lokey. More

by JLABELLE589 Verified Customer Verified Customer

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5 star service Great service department. Everyone is friendly and helpful. Short wait times. Comfortable wait area. Lots of snacks and drinks. Great donuts in th Great service department. Everyone is friendly and helpful. Short wait times. Comfortable wait area. Lots of snacks and drinks. Great donuts in the morning. Great. More

by Jamie123 Verified Customer Verified Customer

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Real Customer Service They honestly care, are very friendly, and get my work done fast and well (even if I forget to make an appointment)! The waiting area is very comfort They honestly care, are very friendly, and get my work done fast and well (even if I forget to make an appointment)! The waiting area is very comfortable, with wi-fi, lots of places to plug in, TV, snacks, etc (or you can take their free curtesy shuttle home or to the mall if you don’t want to wait). Very professional. The price can be on the higher side (as it is at ALL dealership service centers, not just here) but is well worth it with the customer service, care, and quality work you get! More

by jthetus Verified Customer Verified Customer

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Great Service and Staff Great staff and friendly service department. Got an appointment when I needed it. Waiting room comfortible with coffee and snacks available. Like th Great staff and friendly service department. Got an appointment when I needed it. Waiting room comfortible with coffee and snacks available. Like the fact that they will take you home and pick you up upon completion of service. More

by REG737 Verified Customer Verified Customer

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Pleasure doing business at Lokey, both Sales and Service! I've purchased 3 new Nissan's from Lokey... a 2006 Maxima, a 2017 Murano Platinum and just last year, a new 2018 Rogue Sport for my wife. I can't say I've purchased 3 new Nissan's from Lokey... a 2006 Maxima, a 2017 Murano Platinum and just last year, a new 2018 Rogue Sport for my wife. I can't say enough about the sales experience... finance experience... and the overall Service that I've had over the many years since buying the '06 Maxima. Fantastic Dealership across the board.. they go out of their way to meet your satisfaction... always someone there to greet you... not to make a sale, but just to greet you and make you feel welcome to their dealership. The Service Team is excellent... Kevin is my regular service adviser and he is great... on this most recent visit, because Kevin was out on sick leave, Ms. Amberln Moore was my adviser for both recent visits in January 2019... maintenance service for my Murano and maintenance service for my Rogue Sport. She is a credit to Lokey's organization... pleasant, friendly and just a real pleasure to deal with... she gets 10's across the board in every aspect! Thank you! For reference, Nick Garisto was my sales representative when I purchased my recent New Rogue Sport. He also took care of my daughter for her purchase of a new Altima. Kevin is normally my service adviser. Chuck was my adviser in the Fall of 2018 during an install of courtesy lights in my new Rogue Sport... there was an error in the install due a crossed wire... but he and the service tech found it and took care of the issue on a subsequent visit. All did a great job and worked with me until is was resolved. Ron, the courtesy driver is a true gentlemen. In my opinion, Lokey is the best dealership in the Tampa Bay area and Nick, Kevin, Chuck, Amberlyn and Ron are some of the reasons why! More

by DON.HAERTEL Verified Customer Verified Customer

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Trustworthy service department When I bring my car in for service, they always do what you need, and they don't try to get you to do anything that I don't really want, or need. When I bring my car in for service, they always do what you need, and they don't try to get you to do anything that I don't really want, or need. More

by joe.maslowsky Verified Customer Verified Customer

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my experience has been good I have never run into a bad experience with Nissan Everyone has been very friendly and they go over your vehicle well and when I bought my car they w I have never run into a bad experience with Nissan Everyone has been very friendly and they go over your vehicle well and when I bought my car they worked with me More

by pinnettij Verified Customer Verified Customer

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Oil change Got my usual courtesy ride home and then back to get my car. Service was prompt and courteous My car was washed nicely always a fun place to visit Got my usual courtesy ride home and then back to get my car. Service was prompt and courteous My car was washed nicely always a fun place to visit More

by RSANTOS5 Verified Customer Verified Customer

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Great service experience Great service experience. Clean waiting area, noligable service department. Always keeps the customer informed as to what's going on and any issues th Great service experience. Clean waiting area, noligable service department. Always keeps the customer informed as to what's going on and any issues that may come up. More

by Don L. Verified Customer Verified Customer

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Great customer service experience The team at Lokey Nissan service center does an excellent job. Communication and customer service are top rated. Thank you for taking care of my Sentr The team at Lokey Nissan service center does an excellent job. Communication and customer service are top rated. Thank you for taking care of my Sentra. More

by Stephanie Verified Customer Verified Customer

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