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Kevin Massey
1,326 Reviews
Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
25 yrs, 3 mos
Industry Experience
34 yrs, 3 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,326 Reviews
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1326 Reviews of Kevin Massey
November 03, 2018
No one had their xxxx together I was told probably seven different stories from the time I was towed in till the time I got my car back. No one had their story straight and no one I was told probably seven different stories from the time I was towed in till the time I got my car back. No one had their story straight and no one was trying to help at all because of my young age it seemed like they were just trying to blow me off but then the second my father walked in to see what was going on they all immediately acted like they knew exactly what was going on and got right to work More
by lokeyforlife
Verified CustomerOther Employees Tagged: Jeff Sherwood, Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins
November 03, 2018
Very good outstanding Professional personable and I didn’t have to wait very long. I really like the people who assisted me. The service staff were accommodating. The place Professional personable and I didn’t have to wait very long. I really like the people who assisted me. The service staff were accommodating. The place was clean and comfortable More
by wadenwade
Other Employees Tagged: Anthony Nicholas
November 02, 2018
Kevin is awesome Kevin is a great asset to your company. He really cares and his attention to detail is just one of the many things that makes him the only person I wa Kevin is a great asset to your company. He really cares and his attention to detail is just one of the many things that makes him the only person I want to deal with. I have had deal with other and they do not compare. He need to train all of you desk associates More
by CJWINCKEL
November 02, 2018
Great service Kevin is amazing. Allways looking after us and our multiple nissan vehicles. Ask for him and you will allways get great service and honesty. Hard to f Kevin is amazing. Allways looking after us and our multiple nissan vehicles. Ask for him and you will allways get great service and honesty. Hard to find in this line of work sometimes! More
by Nissan fmly
October 31, 2018
Great experience with chuck and kevin Chuck answered all my questions and provided excellent service. He followed up with me to keep my updated in the status of my vehicle. And provided lo Chuck answered all my questions and provided excellent service. He followed up with me to keep my updated in the status of my vehicle. And provided loaner vehicle as well. More
by AnthonyOGUNLEYE
Other Employees Tagged: Chuck Schnitker
October 30, 2018
Kevin addressed my concern even though I had no appointment Efficient Service Department. Quick in and out plus free car wash. Kevin also advised about additional vehicle needs in future visit to keep car in Efficient Service Department. Quick in and out plus free car wash. Kevin also advised about additional vehicle needs in future visit to keep car in good shape More
by STALE_MATE76
October 29, 2018
Best customer service department in the area!! #1 best cust svc in the area is at Lokey Nissan!! Kevin Massey and the rest of the team are awesome!!! That’s one of the main reasons I bought anot #1 best cust svc in the area is at Lokey Nissan!! Kevin Massey and the rest of the team are awesome!!! That’s one of the main reasons I bought another Nissan!!! More
by NMG922
Other Employees Tagged: Mechanic that worked on my car....
October 29, 2018
Replace sun visor Replaced sun visor satisfactorily. The service tech, Kevin Nassey, was efficient and knowledgeable and courteous, and he also had my car washed for me Replaced sun visor satisfactorily. The service tech, Kevin Nassey, was efficient and knowledgeable and courteous, and he also had my car washed for me. I was only there less than one hour. More
by Mikey1126
October 29, 2018
Lokey Nissan is my dealership for life Amazing service all the time. I have had nothing less than perfection for the service.of my 2013 Nissan Altima. This will be my.dealership.for life. Amazing service all the time. I have had nothing less than perfection for the service.of my 2013 Nissan Altima. This will be my.dealership.for life. More
by JULIANNASUPLICKI
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins
October 29, 2018
Best service department The service department is one of the best ones I have ever used. Kevin Massey is great and is allows on top of this and makes you feel like things are The service department is one of the best ones I have ever used. Kevin Massey is great and is allows on top of this and makes you feel like things are done right. More
by AAA
