Kevin Massey | Page 122

Ecellent Repairs for the time I owned the owned my car. I have always gone to Lokey for repairs and they have kept my car in fantastic shape. The time it took has always been reasonable when I had to wait I have always gone to Lokey for repairs and they have kept my car in fantastic shape. The time it took has always been reasonable when I had to wait and a loner car was provided when my reapairs took longer than what I wanted to wait. Will only go there for work on my car. More

by TV.WHITE Verified Customer Verified Customer

Report | Print

Amazing staff Great team works together to make every customer happy. Employee interactions were kind and respectful. Thank you for a great experience at your serv Great team works together to make every customer happy. Employee interactions were kind and respectful. Thank you for a great experience at your service center. More

by Nissanlokey Verified Customer Verified Customer

Report | Print

Slooooooow..... Service dept. is too small, parking lot is over crowded, vehicles parked everywhere.......hardly any room to move. Services take too long. I read a Service dept. is too small, parking lot is over crowded, vehicles parked everywhere.......hardly any room to move. Services take too long. I read about this problem online prior to buying my car here but hoped it was just a couple isolated issues. Apparently not. Also parts dept. is small and does not stock a lot of parts. This causes multiple trips to dealership for repairs. Service adviser Kevin was great, not his fault for other issues More

by Disgruntled New Owner Verified Customer Verified Customer

Report | Print

fix fast & gone An immediate repair was needed. Kevin helped get it done right away and at a good price. The wait was short. The waiting area for customers is clean, An immediate repair was needed. Kevin helped get it done right away and at a good price. The wait was short. The waiting area for customers is clean, relaxing, and set up for people to use electronics. A clean coffee bar with snacks is available. More

by Roadrunner Verified Customer Verified Customer

Report | Print

Great A/C wasn't putting out enough cool air. Kevin took care to have this checked and A/C OK. Will get side windows darkened. A/C wasn't putting out enough cool air. Kevin took care to have this checked and A/C OK. Will get side windows darkened. More

by amber1 Verified Customer Verified Customer

Report | Print

My experience I think the team there is very knowledgeable hands on and dedicated to helping their customers feel like they are part of the family. I would recommen I think the team there is very knowledgeable hands on and dedicated to helping their customers feel like they are part of the family. I would recommend Lokey to my entire family thank you for being a caring company. More

by SYNTHIAC_058 Verified Customer Verified Customer

Report | Print

Nothing to complain about Rep went over details of car when it was done with service... report came back great also got my car washed and vacuumed nice service Rep went over details of car when it was done with service... report came back great also got my car washed and vacuumed nice service More

by mustanggyrl_99 Verified Customer Verified Customer

Report | Print

Great Service Whenever I visit Mr. Kevin Massey at Lokey Nissan I know that he will ensure I receive the most thorough overall car inspection from the great service Whenever I visit Mr. Kevin Massey at Lokey Nissan I know that he will ensure I receive the most thorough overall car inspection from the great service department you have. Anything that needs to be fixed or replaced is explained to me by Mr. Massey before proceeding with the job. The atmosphere is one of "we welcome you and we are here to service your safety needs". The goodies and comfortable accommodation while waiting is awesome! I am not an employee or associated with any dealership/service center. More

by PATTOM112006 Verified Customer Verified Customer

Report | Print

Great place and Great Service. THE BEST SERVICE AS USUAL. Very happy with service adviser Chuck Schnitker. Very helpful and knowledgeable. Never sell you something you don't need. THE BEST SERVICE AS USUAL. Very happy with service adviser Chuck Schnitker. Very helpful and knowledgeable. Never sell you something you don't need. Always a great advice what needs to be done to keep vehicle running in the best manner. Thank you for the great service. More

by olegi Verified Customer Verified Customer

Report | Print

The service guys are the best The service department employees are always helpful and have great customer service! They’re friendly and always go the extra mile to keep me informed The service department employees are always helpful and have great customer service! They’re friendly and always go the extra mile to keep me informed in detail of what needs to be done and why. More

by Tyfeani Verified Customer Verified Customer

Report | Print