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Kevin Massey
1,326 Reviews
Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
25 yrs, 3 mos
Industry Experience
34 yrs, 3 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,326 Reviews
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1326 Reviews of Kevin Massey
October 18, 2018
The service was awesome. Kevin was very friendly and helpful Lokey Nissan is the best dealership I have been to. They are very accommodating and friendly. Kevin Massey did a great job getting my service finished Lokey Nissan is the best dealership I have been to. They are very accommodating and friendly. Kevin Massey did a great job getting my service finished in a timely fashion. More
by DOOTER64
Verified Customer
October 17, 2018
Battery check Lokey Nissan service provides outstanding customer service. Great appointment times, knowledgeable and attentive staff. Quick turnaround for small j Lokey Nissan service provides outstanding customer service. Great appointment times, knowledgeable and attentive staff. Quick turnaround for small jobs. Great waiting area allows me to work while waiting..I Love That. Kevin Massey is great...I call him my Car Dad! More
by BJOAKS12
October 16, 2018
Totally professional in every way. In and out and done right the first time. Free coffee and breakfast snack while waiting. They even offered my lunch but had to go. In and out and done right the first time. Free coffee and breakfast snack while waiting. They even offered my lunch but had to go. More
by rbrenn2809
October 13, 2018
Excellent experience We’ve been long term owners and have always had excellent experiences with Lokey! Every time either car is in we have excellent service! Both vehicle We’ve been long term owners and have always had excellent experiences with Lokey! Every time either car is in we have excellent service! Both vehicles are cleaned and washed while we relax with coffee. More
by PRIMITIVECHIC
Other Employees Tagged: Chuck Schnitker , James Byrd, Craig London
October 10, 2018
Awesome service area Excellent service, attention to detail and turnaround time. Even got a ride home right away! Just a pleasure to deal with. Thank you Kevin and team. Excellent service, attention to detail and turnaround time. Even got a ride home right away! Just a pleasure to deal with. Thank you Kevin and team. More
by MIRAH2014A
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins
October 09, 2018
Routine Oil Change Made an appointment and was greater warmly and quickly. Work was done and on my way inless than the tone estimate I was given. Very happy with service Made an appointment and was greater warmly and quickly. Work was done and on my way inless than the tone estimate I was given. Very happy with service. More
by Bill920
October 09, 2018
Ecellent Repairs for the time I owned the owned my car. I have always gone to Lokey for repairs and they have kept my car in fantastic shape. The time it took has always been reasonable when I had to wait I have always gone to Lokey for repairs and they have kept my car in fantastic shape. The time it took has always been reasonable when I had to wait and a loner car was provided when my reapairs took longer than what I wanted to wait. Will only go there for work on my car. More
by TV.WHITE
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins, Diana Molina
October 05, 2018
Amazing staff Great team works together to make every customer happy. Employee interactions were kind and respectful. Thank you for a great experience at your serv Great team works together to make every customer happy. Employee interactions were kind and respectful. Thank you for a great experience at your service center. More
by Nissanlokey
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins
October 05, 2018
Slooooooow..... Service dept. is too small, parking lot is over crowded, vehicles parked everywhere.......hardly any room to move. Services take too long. I read a Service dept. is too small, parking lot is over crowded, vehicles parked everywhere.......hardly any room to move. Services take too long. I read about this problem online prior to buying my car here but hoped it was just a couple isolated issues. Apparently not. Also parts dept. is small and does not stock a lot of parts. This causes multiple trips to dealership for repairs. Service adviser Kevin was great, not his fault for other issues More
by Disgruntled New Owner
October 03, 2018
fix fast & gone An immediate repair was needed. Kevin helped get it done right away and at a good price. The wait was short. The waiting area for customers is clean, An immediate repair was needed. Kevin helped get it done right away and at a good price. The wait was short. The waiting area for customers is clean, relaxing, and set up for people to use electronics. A clean coffee bar with snacks is available. More
by Roadrunner
