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Kevin Massey
1,320 Reviews
Active is Golden Retriever Rescue of Mid-Florida, and Beautys Haven Equine Farm and Rescue
Read moreDealership Experience
24 yrs, 10 mos
Industry Experience
33 yrs, 10 mos
Specialties & Trainings
Nissan Award of Excellence Platinum Award winner
Only ASE certified Service Advisor at Lokey Nissan, Only Nissan Gold certified service advisor at Lokey Nissan
1,320 Reviews
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1320 Reviews of Kevin Massey
August 22, 2018
Well run service center I have used this service center exclusively for my 2016 Nissan Maxima and keep coming back because they do good work and treat me fairly. I have used this service center exclusively for my 2016 Nissan Maxima and keep coming back because they do good work and treat me fairly. More
by Max2016
Verified Customer
August 22, 2018
Friendly efficient service Always have received quality work, good customer service, nice environment in waiting area with wifi and ample seating. Clean environment vehicle alw Always have received quality work, good customer service, nice environment in waiting area with wifi and ample seating. Clean environment vehicle always returned in good condition More
by devon.alsobrook
Other Employees Tagged: Anthony Nicholas, Chuck Schnitker , Mike Parrish, Thomas Wilkins
August 22, 2018
Customer focused Always interrogate the whole vehicle and informs of actions to consider. This helps prioritize remediation and reliability. They always offer to wash Always interrogate the whole vehicle and informs of actions to consider. This helps prioritize remediation and reliability. They always offer to wash car and service is always delivered as committed. More
by BRUCELL
August 22, 2018
They are always pleasant and should there be a follow issue their attitude does not change. I've dealt with other dealerships and should you come back saying the problem is s and should there be a follow issue their attitude does not change. I've dealt with other dealerships and should you come back saying the problem is still there they act like you are crazy and wasting their time. More
by JP_MANFRED
Other Employees Tagged: Anthony Nicholas , Thomas Wilkins
August 21, 2018
third time the charm I bought a certified preowned, purchased and extended warranty. The vehicle had a vibration and jerk in transmission. Didn't notice on short test driv I bought a certified preowned, purchased and extended warranty. The vehicle had a vibration and jerk in transmission. Didn't notice on short test drive befor buying. First time, told that it was normal. Second, reprogrammed. Third, rebuilt, and replace. Everyone was so nice and friendly to get me to this level. More
by roadhog
Other Employees Tagged: Anthony Nicholas , Kewrys Baez
August 20, 2018
Friendly staff Went in my regular Oil Change and the staff was very polite and professional very friendly. They got to work done in the time estimated and got my car Went in my regular Oil Change and the staff was very polite and professional very friendly. They got to work done in the time estimated and got my car washed the same time More
by tfewereker
Other Employees Tagged: Mike Parrish
August 17, 2018
Oil change I gave all excellent as service advisor Kevin Massey is always joyful, helpful, is a great listener and takes care of everything, even the bubble bath I gave all excellent as service advisor Kevin Massey is always joyful, helpful, is a great listener and takes care of everything, even the bubble bath. More
by DOTS752
August 15, 2018
Outstanding Service The service department team at Lokey Nissan are very professional and courtesy. They kept me posted every step while performing maintenance on my car The service department team at Lokey Nissan are very professional and courtesy. They kept me posted every step while performing maintenance on my car and informed me of upcoming items that will probably require attention to on the next scheduled visit. More
by MRTDAUSTIN
August 13, 2018
Nissan Service Always great service. Nice waiting area. Always kept informed as to where my car is in the maintenance process. It is always a pleasure to deal with Always great service. Nice waiting area. Always kept informed as to where my car is in the maintenance process. It is always a pleasure to deal with Lokey Nissan. More
by QTGHOST1
Other Employees Tagged: Matt Kasper
August 09, 2018
excellent experience with Chuck at Lokey Nissan service I was pleased to be honestly and patiently educated about what the car needs and when, without any unnecessary things being pushed and with guidance a I was pleased to be honestly and patiently educated about what the car needs and when, without any unnecessary things being pushed and with guidance about proper preventive maintenance to help me enjoy the car safely into the future More
by DNAFLA
Other Employees Tagged: Chuck Schnitker , David Forman, Buddt, who always greets me warmly, is a great guy
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