Kevin Massey | Page 126

Inconsiderate I dropped my car off at the dealership at my appointment time which was 9:30 a.m. I was told that the person doing the tint was running a half hour be I dropped my car off at the dealership at my appointment time which was 9:30 a.m. I was told that the person doing the tint was running a half hour behind. I was informed that it only takes an hour and a half to do the tinting. My daughter picked me up and took me to her house. When I called at 1 p.m. to see if my car was done, I was told that he was still working on it. I'm curious why it took so long to do a job that should have only taken an hour and a half. I was contacted at 2 p.m. to come pick my car up. A total waste of my day! Extremely inconsiderate of my time! I will not be bringing my vehicle back there nor will I recommend Lokey to anyone that I know! More

by Triss Verified Customer Verified Customer

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Brand New Murano Just got a 2018 Nissan Murano at a great model year-end price. Professional salesman (Houston Young) who made the deal work well for everyone. This is Just got a 2018 Nissan Murano at a great model year-end price. Professional salesman (Houston Young) who made the deal work well for everyone. This is my 5th consecutive Nissan, 2nd from Lokey Clearwater. They have a great service department - Kevin Massey takes great care of my cars. More

by mevers_l Verified Customer Verified Customer

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Friendly and efficient Greeted as soon as I pulled in and took to my rep. Where he helped with my routine check up and called as soon as the car was finished. Greeted as soon as I pulled in and took to my rep. Where he helped with my routine check up and called as soon as the car was finished. More

by AMBER.TOPPING03 Verified Customer Verified Customer

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Excellent Kevin was an amazing person and extremely knowledgeable and helpful. In my distraught state, he not only had everything I needed in a timely fashion, Kevin was an amazing person and extremely knowledgeable and helpful. In my distraught state, he not only had everything I needed in a timely fashion, but was also compassionate of my situation . Being from out of state, I was traveling to a new job from Boston when my car needed repairs. Kevin explained every process and made sure I was safe. This man is a asset to any company. More

by francy39 Verified Customer Verified Customer

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Service My 2016 Altima needed service (it would not start) The service department found it was the battery, replaced it, and I was up and running again! I w My 2016 Altima needed service (it would not start) The service department found it was the battery, replaced it, and I was up and running again! I wish there were 100 stars because the service department gets 100 out of 100 from me!!! They are phenomenal, and I greatly appreciate all of them!!!! Linda and Joe Summit More

by lsummit58 Verified Customer Verified Customer

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The Lokey Nissan Experience I’ve been to many Nissan dealers in the Tampa Bay Area and Lokey is superior to all the others. Their service bay is modern and efficient. They greet I’ve been to many Nissan dealers in the Tampa Bay Area and Lokey is superior to all the others. Their service bay is modern and efficient. They greet you at your car immediately. My service Rep, Kevin Massey knows my car and its needs. I am confident he will make recommendations to keep my car in great shape. The waiting room is first class. There is WiFi, charging stations, and desk areas to use. TV and service status( in addition to personal updates by the staff) if you are waiting and Starbucks coffee, donuts, snacks, water, etc. Its a great place to wait for your car if you don’t use their shuttle to go home or to the mall. The work on my cars has always been excellent - no repeat problems and your car is delivered to you clean and washed. I highly recommend this dealer! More

by JOHNPMX Verified Customer Verified Customer

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Great intake agent Kevin Massey. My intake agent kept me informed, he made me believe I was not forgotten while waiting. Excellent I also felt comfortable with drinks available at my My intake agent kept me informed, he made me believe I was not forgotten while waiting. Excellent I also felt comfortable with drinks available at my own choosing. Thank you More

by Jukeowner1 Verified Customer Verified Customer

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Akways Wonderful!!!!! Always GREAT service.Employees always curious and knowledgeable. Reasonable wait time,always give facts about future things that may need o be done as Always GREAT service.Employees always curious and knowledgeable. Reasonable wait time,always give facts about future things that may need o be done as well as pricing. More

by JILLEBEAN3 Verified Customer Verified Customer

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Excellent Anthony Nicholas is a professional and easy to work with even when you are unhappy about the car issues. Total respect with excellent customer servic Anthony Nicholas is a professional and easy to work with even when you are unhappy about the car issues. Total respect with excellent customer service!!! More

by jperry112 Verified Customer Verified Customer

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Lokey Nissan a Trustworthy Establishment As a former Ford owner for 13 years, I learned to avoid Ford dealerships for repair service in Pinellas County. I am thankful to find a trustworthy an As a former Ford owner for 13 years, I learned to avoid Ford dealerships for repair service in Pinellas County. I am thankful to find a trustworthy and generous dealership like Lokey Nissan that exceeds my expectations. I love my 2016 Altima and appreciate Lokey Nissan. If you visit Lokey Service Department, ask for Kevin Massey. He is a true gentleman. More

by gcerecero Verified Customer Verified Customer

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