Kevin Massey | Page 126

They are always pleasant and should there be a follow issue their attitude does not change. I've dealt with other dealerships and should you come back saying the problem is s and should there be a follow issue their attitude does not change. I've dealt with other dealerships and should you come back saying the problem is still there they act like you are crazy and wasting their time. More

by JP_MANFRED Verified Customer Verified Customer

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third time the charm I bought a certified preowned, purchased and extended warranty. The vehicle had a vibration and jerk in transmission. Didn't notice on short test driv I bought a certified preowned, purchased and extended warranty. The vehicle had a vibration and jerk in transmission. Didn't notice on short test drive befor buying. First time, told that it was normal. Second, reprogrammed. Third, rebuilt, and replace. Everyone was so nice and friendly to get me to this level. More

by roadhog Verified Customer Verified Customer

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Friendly staff Went in my regular Oil Change and the staff was very polite and professional very friendly. They got to work done in the time estimated and got my car Went in my regular Oil Change and the staff was very polite and professional very friendly. They got to work done in the time estimated and got my car washed the same time More

by tfewereker Verified Customer Verified Customer

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Oil change I gave all excellent as service advisor Kevin Massey is always joyful, helpful, is a great listener and takes care of everything, even the bubble bath I gave all excellent as service advisor Kevin Massey is always joyful, helpful, is a great listener and takes care of everything, even the bubble bath. More

by DOTS752 Verified Customer Verified Customer

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Outstanding Service The service department team at Lokey Nissan are very professional and courtesy. They kept me posted every step while performing maintenance on my car The service department team at Lokey Nissan are very professional and courtesy. They kept me posted every step while performing maintenance on my car and informed me of upcoming items that will probably require attention to on the next scheduled visit. More

by MRTDAUSTIN Verified Customer Verified Customer

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Nissan Service Always great service. Nice waiting area. Always kept informed as to where my car is in the maintenance process. It is always a pleasure to deal with Always great service. Nice waiting area. Always kept informed as to where my car is in the maintenance process. It is always a pleasure to deal with Lokey Nissan. More

by QTGHOST1 Verified Customer Verified Customer

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excellent experience with Chuck at Lokey Nissan service I was pleased to be honestly and patiently educated about what the car needs and when, without any unnecessary things being pushed and with guidance a I was pleased to be honestly and patiently educated about what the car needs and when, without any unnecessary things being pushed and with guidance about proper preventive maintenance to help me enjoy the car safely into the future More

by DNAFLA Verified Customer Verified Customer

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Inconsiderate I dropped my car off at the dealership at my appointment time which was 9:30 a.m. I was told that the person doing the tint was running a half hour be I dropped my car off at the dealership at my appointment time which was 9:30 a.m. I was told that the person doing the tint was running a half hour behind. I was informed that it only takes an hour and a half to do the tinting. My daughter picked me up and took me to her house. When I called at 1 p.m. to see if my car was done, I was told that he was still working on it. I'm curious why it took so long to do a job that should have only taken an hour and a half. I was contacted at 2 p.m. to come pick my car up. A total waste of my day! Extremely inconsiderate of my time! I will not be bringing my vehicle back there nor will I recommend Lokey to anyone that I know! More

by Triss Verified Customer Verified Customer

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Brand New Murano Just got a 2018 Nissan Murano at a great model year-end price. Professional salesman (Houston Young) who made the deal work well for everyone. This is Just got a 2018 Nissan Murano at a great model year-end price. Professional salesman (Houston Young) who made the deal work well for everyone. This is my 5th consecutive Nissan, 2nd from Lokey Clearwater. They have a great service department - Kevin Massey takes great care of my cars. More

by mevers_l Verified Customer Verified Customer

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Friendly and efficient Greeted as soon as I pulled in and took to my rep. Where he helped with my routine check up and called as soon as the car was finished. Greeted as soon as I pulled in and took to my rep. Where he helped with my routine check up and called as soon as the car was finished. More

by AMBER.TOPPING03 Verified Customer Verified Customer

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