Kevin McCarthy | Page 3

Very good got to the point and very helpful Very kind and talk us through what we had to do talk us through what we had to do More

by FEARDRAGON07 Verified Customer Verified Customer

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Quick and informative, it was a positive experience and everyone radiated happiness I was treated fairly and was overall happy with my experience! everyone radiated happiness I was treated fairly and was overall happy with my experience! More

by DANPANTALONEJR Verified Customer Verified Customer

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Friendly, makes it easier by explaining everything and willing to work with you to fit your needs. willing to work with you to fit your needs. More

by Mzambelli Verified Customer Verified Customer

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Salesperson was Michael Blocker. Knew his product very well. Listened to my request and solved all my questions with a higjh sense of urgency. Knew his product very well. Listened to my request and solved all my questions with a higjh sense of urgency. More

by REGINALDSANDERS Verified Customer Verified Customer

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Dealership was well lit inside. Clean, organized. Personal was kind, professional great working with them ,experience 👍 Clean, organized. Personal was kind, professional great working with them ,experience 👍 More

by moveover Verified Customer Verified Customer

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Joe Degroodt was a great salesman appreciate him! Joe was great at explaining and had an overall great attitude Joe was great at explaining and had an overall great attitude More

by CAROLINEMONICAXX Verified Customer Verified Customer

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I appreciate the work that they did given the situation with the first car. Its nice to know that there are still upstanding businesses in the world. with the first car. Its nice to know that there are still upstanding businesses in the world. More

by Emma Verified Customer Verified Customer

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They were very cordial and accommodating and did everything they could to make sure I got into the proper vehicle everything they could to make sure I got into the proper vehicle More

by Zacharyquintana1 Verified Customer Verified Customer

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I am rather disappointed with DCH and my purchase experience, especially considering we have family who have used this location in the past. SALES: I worked with Emily Castro for sales. The purch experience, especially considering we have family who have used this location in the past. SALES: I worked with Emily Castro for sales. The purchasing experience was decent. Emily was available via text for questions and updates which made the purchase very helpful. A lot of issues with the vehicle were not disclosed or shown in the pictures until we arrived for the test drive. The PCS and audio system changes from earlier models should be mentioned during the initial inquiry, as these were MAJOR let downs after buying. FINANCE: Kevin was nice but he gave me a USB drive without my documents on it. He then emailed the non-signed copies to me. I replied back asking for a copy of the signed documents and weeks later, I haven't heard back. POST PURCHASE SUPPORT: There are a couple issues with the vehicle that are still not fixed. Keith ordered a part back in early December. I have asked for updates frequently and am not getting any replies. There are still two lingering issues with a part broken inside the driver's side visor (due to replaced) and something rattling behind the steering wheel. Keith was made aware of both but I do not get replies from him anymore. To be blunt, this was not a pleasant purchasing experience and I regret using DCH. It will not happen again. More

by MrCymbals82 Verified Customer Verified Customer

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They tried their best to explain all the high tech features of the car. They were very nice when we dropped by to get help putting our EZ-Pass on the car and ask about a few features. features of the car. They were very nice when we dropped by to get help putting our EZ-Pass on the car and ask about a few features. More

by CYSTEINBE Verified Customer Verified Customer

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