Kevin Neibler | Page 7

Great experience in buying a used car. Thank you for a great experience and buying a wonderful. Used car. Travis was very professional and friendly and helpful and very patient. Enjoyed wo Thank you for a great experience and buying a wonderful. Used car. Travis was very professional and friendly and helpful and very patient. Enjoyed working with him and with Richard in finance department as well as David Haleen. We also enjoyed taking a quick tour of the service department and meeting Mr. Neibler.Great job everyone. More

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Good people to deal with Very easy to deal with, Marla was very helpful and knowledgeable. Richard was very efficient and explained everything to my satisfaction. Pat and Davi Very easy to deal with, Marla was very helpful and knowledgeable. Richard was very efficient and explained everything to my satisfaction. Pat and David Halleen were very personable and helpful. There was no pressure and they got me the car I wanted in short order. I would definitely recommend this dealership. I've been there for service also and have been very satisfied with Kevin and the service department. More

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Great auto shopping and buying experience !!! Love our new Sorento! Thank you Lana for helping us transition from our Soul to the Sorento! Thank you Aaron and Richard and Travis for all your help Love our new Sorento! Thank you Lana for helping us transition from our Soul to the Sorento! Thank you Aaron and Richard and Travis for all your help also. GREAT TEAM ,GREAT DEALERSHIP!!!! More

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Very friendly and educational on there vehicles My Wife and I was overwhelmed on how we were treated! We purchased a KIA Soul and was treated like a we were buying an 80k unit. Between Josh the inte My Wife and I was overwhelmed on how we were treated! We purchased a KIA Soul and was treated like a we were buying an 80k unit. Between Josh the internet sales person and Justin, we couldn’t be more impressed. I’ve already spoke to Kevin in service and again, very nice and helpful! More

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Poor Service Team I have owned our 2017 Kia Soul + for 4 months now after purchasing it new from Halleen Kia of Sandusky. Our salesman was kind and helpful. All the w I have owned our 2017 Kia Soul + for 4 months now after purchasing it new from Halleen Kia of Sandusky. Our salesman was kind and helpful. All the while we have owned this vehicle, like many Kias, there has been an issue turning the car off and/or removing the key from the ignition. Each time the issue happened I had called and they always said the same thing, make sure it is in park lock and unlock the doors and push on the key and so on. I called yet again today and talked to a very rude and condescending service manager by the name of Kevin Neibler. I explained that I was unhappy and asked that he make contact with my wife to discuss the issue and set up service as she has been the one driving the vehicle in which he kept beating around bush and avoiding the matter of setting up service with her until he eventually hung up on me. Looks like standing by your product warranty and customer service is a thing of the past here at Halleen Kia. If your vehicle is in need of service, please be sure to avoid Kevin Neibler. I can no longer recommend this dealership for the purchase of a Kia. Once they have ridden their business of the rude service manager or put him through the proper training required for customer service, I will change my review... More

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New Car shopping made easy Justin Xavier made my experience shopping for a new car easy and took the time to go over all features on each vehicle I looked at so I could make the Justin Xavier made my experience shopping for a new car easy and took the time to go over all features on each vehicle I looked at so I could make the right choice. I would gladly send my friends and family to Kia to buy a new vehicle. The service department has been excellent as well making appointments that are convenient for me. More

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Excellent service Been to Halleen Sandusky a few times now and find them to be very efficient. They greet you quickly and in a friendly manner. I would recommend them Been to Halleen Sandusky a few times now and find them to be very efficient. They greet you quickly and in a friendly manner. I would recommend them to service your vehicle. Good dealership More

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