Kevin Phillips
Kevin Phillips at Southern Ford

Kevin Phillips

SERVICE ADVISOR

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.6
91 Reviews

dog dad of 8 year old Black Lab avid drummer car guy

Dealership Experience

7 mos

Industry Experience

5 yrs, 6 mos

Specialties & Trainings

30 years in the car industry.

former tech

4.6

91 Reviews

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91 Reviews of Kevin Phillips

January 24, 2026

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Employee Rating

Kevin did a great job taking care of me and anyone else who helped him with my vehicle did a fantastic job. It’s driving better than ever now! More

by Raymond Nadeau
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Dobson

January 21, 2026

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Brought vehicle in for transmission shifting problem. Ford requires test and approval for extended warranty to order parts and repair which I believe delays repair time. Ford needs to speed this process More

by FCTHOMASBAHR
Recommend Dealer
Yes

Other Employees Tagged: Kevin Phillips

January 21, 2026

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Knowledgeable representative Getting information earlier in the day would have been helpful. The appointment was set for 9:30 am and we didn't hear anything until after 3 pm which is a long time for what en More

by JACKIE.RHODES19
Recommend Dealer
Yes

Other Employees Tagged: Kevin Phillips

January 17, 2026

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I will say do not ever, I mean EVER take your vehicles to them because they will tell you it will be ready in 1 week but instead that one week turns into 6 months. It’s better to trash your vehicle than to More

by Qdurani
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Recommend Dealer
No

January 16, 2026

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Good customer service , was really nice recommend others to come visit this dealership. Thank you More

by elijahd0903
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Recommend Dealer
Yes

January 16, 2026

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Great selection of new vehicles with exceptional service. Knowledgeable staff in both sales and service More

by dodenkirk
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Recommend Dealer
Yes

January 15, 2026

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The staff was great, Robert was super helpful and squeezed me in, the work was fast and I was in and out. Great sales rep and definitely worthy of a management position. More

by glizzdogg
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Recommend Dealer
Yes

January 14, 2026

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Had an appointment for 1045 a. m. dropped it off at 1030 am. And did not get it back until almost 4:00 p.m. and all I had it there for was an oil change. The service advisor Kevin w More

by JMILTY1
Recommend Dealer
No

Other Employees Tagged: Kevin Phillips

January 13, 2026

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Employee Rating

Kevin was trying to get to pay money when I shouldn't have He tried to cheat me out of money More

by Lynng3667
Recommend Dealer
No

Other Employees Tagged: Kevin Phillips

January 03, 2026

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Employee Rating

Clean waiting area , nice courteous staff This will be my place for car care . Thanks for the work More

by PITTMAN_E
Recommend Dealer
Yes

Other Employees Tagged: Kevin Phillips

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