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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 6

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
211 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

211 Reviews

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211 Reviews of Kevin Proo

May 15, 2026

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Employee Rating

Kevin was so nice to me and very helpful. I would want to work with him again. More

by tlewis8852
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Recommend Dealer
Yes
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May 19, 2026

Germain Honda of Surprise responded

We are fortunate to have Kevin on our team of professionals, taking great care of our valued guests. Thank you for leaving him this kind review. Best Regards, Sassha Motz General Manager

May 14, 2026

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Employee Rating

Kevin Proo was fantastic! He kept me updated on my vehicle and worked with my schedule. He made the process really smooth and easy! More

by HABERER.KRISTIE
Service Price Transparency
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Recommend Dealer
Yes
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May 20, 2026

Germain Honda of Surprise responded

We are delighted to know that Kevin provided you with the quality 5-star experience that our team works hard to provide every guest. Thank you for taking the time to share your visit. Best Regards, Sassha Motz General Manager

May 14, 2026

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The dealership was well organized the wait time was not long at all and it was clean. More

by Miguel.delacueva93
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Service Time
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Recommend Dealer
Yes
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May 20, 2026

Germain Honda of Surprise responded

Your business and positive feedback are greatly appreciated. See you down the road. Best Regards, Sassha Motz General Manager

May 14, 2026

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Great, friendly service provided everytime I come in here. Cordial and inviting service center here More

by weserwin85
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Service Time
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Recommend Dealer
Yes
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May 20, 2026

Germain Honda of Surprise responded

Ensuring a 5-star experience is our top priority. Our team appreciates your business and kind words. Best Regards, Sassha Motz General Manager

May 11, 2026

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Hands down the best Honda service in the valley! ! It’s satisfying how high level this place is. I hope it stays like this. More

by Ericbrown54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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May 20, 2026

Germain Honda of Surprise responded

Our team is honored by your trust in our team and your kind words. Thank you. Best Regards, Sassha Motz General Manager

May 08, 2026

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Employee Rating

Kevin was great to work with. He was courteous, professional, informative, and knoledgeable. He elstimated my wait time to be 2 hours. It was actually 1.5 hours More

by steve
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Recommend Dealer
Yes
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May 20, 2026

Germain Honda of Surprise responded

Thank you for the great feedback! We’re glad Kevin was courteous, professional, and informative, and that your wait time was even shorter than expected. We appreciate your trust in Germain Honda and look forward to serving you again! Best Regards, Sassha Motz General Manager

May 08, 2026

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Great service and personalities everyone very kind. Clean knew the process and helped guide us through it all More

by CHANTEL.L.cortez
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Juan Marino, Jason (Jay) Nguyen

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May 20, 2026

Germain Honda of Surprise responded

Congratulations on your new Honda. Our team truly values your business, and we wish you many happy journeys. Enjoy every mile. Best Regards, Sassha Motz General Manager

May 04, 2026

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Kevin was very helpful I will definitely be coming back to see him in the future ! More

by NOTICE97
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Recommend Dealer
Yes
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May 04, 2026

Germain Honda of Surprise responded

Kevin is dedicated to customer satisfaction, and we are thrilled to learn you enjoyed working with him. Best Regards, Sassha Motz General Manager

April 25, 2026

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Kevin Proo is always friendly and helpful. The location is close to where I live so location is nice. Pricing of parts and service is a bit overwhelming. More

by tinacound
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Germain Honda of Surprise responded

Thank you for your feedback! We’re glad to hear Kevin continues to provide friendly and helpful service and that our location is convenient for you. We understand your concerns regarding pricing—our team strives to remain competitive while using high-quality OEM parts to ensure long-term reliability and performance. We truly appreciate your input and your continued trust in our team. Best Regards, Sassha Motz General Manager

April 24, 2026

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Employee Rating

Kevin was very nice and helpful. He kept me informed throughout my visit. He was a true professional. More

by maykoglez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Germain Honda of Surprise responded

Our team is happy to know your visit was the quality and informative visit you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

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