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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 5

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
197 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

197 Reviews

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197 Reviews of Kevin Proo

May 11, 2026

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Employee Rating

Hands down the best Honda service in the valley! ! It’s satisfying how high level this place is. I hope it stays like this. More

by Ericbrown54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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May 20, 2026

Germain Honda of Surprise responded

Our team is honored by your trust in our team and your kind words. Thank you. Best Regards, Sassha Motz General Manager

May 08, 2026

Dealership Rating
Employee Rating

Kevin was great to work with. He was courteous, professional, informative, and knoledgeable. He elstimated my wait time to be 2 hours. It was actually 1.5 hours More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2026

Germain Honda of Surprise responded

Thank you for the great feedback! We’re glad Kevin was courteous, professional, and informative, and that your wait time was even shorter than expected. We appreciate your trust in Germain Honda and look forward to serving you again! Best Regards, Sassha Motz General Manager

May 08, 2026

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Employee Rating

Great service and personalities everyone very kind. Clean knew the process and helped guide us through it all More

by CHANTEL.L.cortez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Juan Marino, Jason (Jay) Nguyen

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May 20, 2026

Germain Honda of Surprise responded

Congratulations on your new Honda. Our team truly values your business, and we wish you many happy journeys. Enjoy every mile. Best Regards, Sassha Motz General Manager

May 04, 2026

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Employee Rating

Kevin was very helpful I will definitely be coming back to see him in the future ! More

by NOTICE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2026

Germain Honda of Surprise responded

Kevin is dedicated to customer satisfaction, and we are thrilled to learn you enjoyed working with him. Best Regards, Sassha Motz General Manager

April 25, 2026

Dealership Rating
Employee Rating

Kevin Proo is always friendly and helpful. The location is close to where I live so location is nice. Pricing of parts and service is a bit overwhelming. More

by tinacound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Germain Honda of Surprise responded

Thank you for your feedback! We’re glad to hear Kevin continues to provide friendly and helpful service and that our location is convenient for you. We understand your concerns regarding pricing—our team strives to remain competitive while using high-quality OEM parts to ensure long-term reliability and performance. We truly appreciate your input and your continued trust in our team. Best Regards, Sassha Motz General Manager

April 24, 2026

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Employee Rating

Kevin was very nice and helpful. He kept me informed throughout my visit. He was a true professional. More

by maykoglez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2026

Germain Honda of Surprise responded

Our team is happy to know your visit was the quality and informative visit you deserve as a valued Germain customer. Best Regards, Sassha Motz General Manager

April 20, 2026

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Employee Rating

Always a fast, thorough experience. Kevin always keeps me informed and updated on the status. More

by HILLARY.HINZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2026

Germain Honda of Surprise responded

It is wonderful to know that you always enjoy a fast, thorough, and informative service experience. Thank you for leaving Kevin this positive feedback. See you down the road. Best Regards, Sassha Motz General Manager

April 20, 2026

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Employee Rating

Kevin Proo was great to work with and was able to get me in and out in a timely manner. More

by jmcook91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2026

Germain Honda of Surprise responded

Kevin works hard to provide our valued guests with positive and efficient service, getting you quickly back on the road to go about your day. Best Regards, Sassha Motz General Manager

April 20, 2026

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Employee Rating

Antonio was helpful, kind and efficient. I appreciate you taking care of my honda accord! More

by cestrada4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Apr 21, 2026

Germain Honda of Surprise responded

We always enjoy hearing that our guests have received quality service from our amazing team. Thank you for sharing. Best Regards, Sassha Motz General Manager

April 17, 2026

Dealership Rating
Employee Rating

I visited Germain Honda for the first time a few months ago and I had the pleasure of being assisted by Kevin. He is extremely helpful, professional and knowledgeable and because of him and the elite servi More

by NIKKY.DOMINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

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Apr 18, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda! We’re thrilled to hear Kevin provided such helpful, professional, and knowledgeable service. We truly appreciate your support and look forward to welcoming you back again! Best Regards, Sassha Motz General Manager

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