Kevin Proo | Page 7

It was nice and easy to bring in my car for a battery change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service More

by Angeltrejo2995 Verified Customer Verified Customer

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Friendly and courteous service. Service rep was knowledgeable. Service requested was completed in the time quoted. Service rep was knowledgeable. Service requested was completed in the time quoted. More

by lewis.golden3 Verified Customer Verified Customer

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From my new Civic purchase in January of 2024 to having the regular maintenance performed through their service department, everyone I have dealt with has been awesome. Glad I found this place and absolute the regular maintenance performed through their service department, everyone I have dealt with has been awesome. Glad I found this place and absolutely love my Civic Sport in boost blue, get many compliments on the color and great fuel economy for my 70 mile round trip commute downtown. Thanks Honda for building a great car and thanks Germain Surprise for being a great dealership! 😊 More

by slappy779 Verified Customer Verified Customer

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The staff was helpful and friendly. My advisor was extremely helpful and pleasant in explaining the service my vehicle needed My advisor was extremely helpful and pleasant in explaining the service my vehicle needed More

by rflores639 Verified Customer Verified Customer

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I have a new 2025 vihicle with 5k miles and was told that I needed differential service because coming from the factory dirt/shavings needed to be cleaned out. If knowing that this is an issue on new vehicl I needed differential service because coming from the factory dirt/shavings needed to be cleaned out. If knowing that this is an issue on new vehicles this service should have been free. Other than that service was good, just feel like every time I come in for service you always find a way to add on other "necessary" services. More

by mrs9917 Verified Customer Verified Customer

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Kevin was so helpful and amazing! He really went the extra mile for me and made the process so smooth! He really went the extra mile for me and made the process so smooth! More

by jennagrace2303 Verified Customer Verified Customer

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Kevin Proo was great! He was friendly, answered all of my questions and ensured that I had an accurate estimate on the maintenance work being done on my vehicle. He even p He was friendly, answered all of my questions and ensured that I had an accurate estimate on the maintenance work being done on my vehicle. He even pulled the car up himself, when the service was completed! More

by Nathaniel K. Verified Customer Verified Customer

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Kevin and the service department took care of my car and washed it. Great service. washed it. Great service. More

by af893 Verified Customer Verified Customer

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Kevin made sure I did not have service that was not needed. He also recommended work that will be needed soon. needed. He also recommended work that will be needed soon. More

by g.e.risinger Verified Customer Verified Customer

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My service writer, Kevin, very professional. He explained the recommended service for the mileage of my 2021 Honda Pilot. We agreed on the services to be accomplished during this visit based on He explained the recommended service for the mileage of my 2021 Honda Pilot. We agreed on the services to be accomplished during this visit based on my budget. Additionally I was finally abe to get the 2-year old recall accomplished. It was very convenient to have a paid Uber driver to shuttle me from the dealership to my house and back. Thanks agina. Kevin. More

by jerryhevern Verified Customer Verified Customer

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