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Kevin Proo
Kevin Proo at Germain Honda of Surprise

Kevin Proo | Page 7

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
197 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

197 Reviews

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197 Reviews of Kevin Proo

March 23, 2026

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Employee Rating

Amazing and easy to work with. Kevin Proo is the best! Will be returning for service on my vehicles More

by rubene329
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Recommend Dealer
Yes
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Mar 24, 2026

Germain Honda of Surprise responded

We know Kevin will appreciate your kind words, and he looks forward to working with you again. Best Regards, Sassha Motz General Manager

March 23, 2026

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Although I live a good distance away from this dealership, we choose do to our service there, as they are timely and fair. More

by CLAUZON27
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Service Communication
Recommend Dealer
Yes
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Mar 24, 2026

Germain Honda of Surprise responded

We appreciate you choosing to travel to visit us for your automotive needs. Your business and trust in our team mean so much to us all. See you at your next visit. Best Regards, Sassha Motz General Manager

March 23, 2026

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Great experience. Great customer service from Kevin. Process was quick and efficient. Will definitely becoming back. More

by MIKE.GONZALES2
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Recommend Dealer
Yes
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Mar 24, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Sassha Motz General Manager

March 23, 2026

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Employee Rating

Had a good experience with Kevin, who made it easy for me from beginning to end. I will definitely be returning to get my vehicle serviced at this location. More

by JAS2071332
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Recommend Dealer
Yes
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Mar 24, 2026

Germain Honda of Surprise responded

Thank you so much for your 5-star review! We are pleased that Kevin could get your needs taken care of- seamlessly and efficiently. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Best Regards, Sassha Motz General Manager

March 20, 2026

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Had a good experience with Kevin, who answered all my questions and was a pleasure to work with. More

by WRXBuyer2012
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Recommend Dealer
Yes
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Mar 22, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Kevin ensured a positive and informative guest experience. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

March 20, 2026

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Kevin took great care of us and made sure everything was fine and checked. We will be returning for needed services in the future. More

by MICHIKITTY
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Recommend Dealer
Yes
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Mar 22, 2026

Germain Honda of Surprise responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda of Surprise with only the best there is to offer. Best Regards, Sassha Motz General Manager

March 16, 2026

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Everything went well and efficiently. They finished fast and was thoughtful on what I should do and not do. More

by noahmfimbres
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Recommend Dealer
Yes
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Mar 17, 2026

Germain Honda of Surprise responded

Thank you so much for this sincere, 5-star review! It's so wonderful to hear that Kevin was able to provide you with such a great service experience! Best Regards, James Koser General Manager

March 16, 2026

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Easy to schedule service and excellent customer service throughout the appointment. Kevin was very knowledgeable and helpful. More

by BLUEJEAN60
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Recommend Dealer
Yes
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Mar 16, 2026

Germain Honda of Surprise responded

Your overall satisfaction is our priority. Thank you for allowing us the honor of providing you with your service needs. Best Regards, Sassha Motz General Manager

March 10, 2026

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The service was great and appreciated how thorough the care was on my car. Great customer service. More

by JAVIER.CHAVEZ097
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Recommend Dealer
Yes
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Mar 11, 2026

Germain Honda of Surprise responded

Our team is dedicated to ensuring a quality guest experience. Thank you for sharing. Best Regards, Sassha Motz General Manager

March 09, 2026

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Employee Rating

It was nice and easy to bring in my car for a battery change, also did an inspection to verify nothing else wrong and even got a car wash. Pleased with the service More

by Angeltrejo2995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Robert Solis

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Mar 10, 2026

Germain Honda of Surprise responded

We truly appreciate you sharing your positive experience with our team. Your feedback is valuable, and it is a pleasure to hear about the excellent service you received. We look forward to serving you again. Best Regards, Sassha Motz General Manager

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