Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
520 Reviews
4.9

520 Reviews

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520 Reviews of Kevin Rafeek

September 04, 2025

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Employee Rating

Prompt and efficient. The service staff was very polite The vehicle was also throughly cleaned More

by BROWNDOUGLAS773
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Recommend Dealer
Yes

September 04, 2025

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Everything was professional and well explained from the beginning to the end. The staff vere friendly and courteous More

by ntoakley168
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 04, 2025

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Kevin always gives excellent customer service. Southern Acura provides reliable car maintenance, flexible scheduling and upfront pricing. More

by Halltcb495
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 04, 2025

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Made the service department very understanding and useful. We appreciate the services rendered and will keep using them More

by michaelsavage36
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Recommend Dealer
Yes

September 03, 2025

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The facility is very clean, and the staff is friendly, and the service is pretty quick More

by marcinazeigler
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 02, 2025

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Smooth in and out (check-in to completion) and there was not any long wait. More

by shake757
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 02, 2025

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I was pleased with the professionalism that Kevin showed at the dealership need more service reps like him More

by AOUTLAW1
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Recommend Dealer
Yes

September 02, 2025

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Awesome customer service ! I always feel confident that my suv is going to be fixed properly and well taken care of. More

by Nijha2215
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

September 01, 2025

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I was a long time cucstomer. Then I changed cars and started going to a different dealer. The service wasn't the same. I came back to Southern Acura for the great service! More

by ALEXIS.DAVIS1
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Recommend Dealer
Yes

August 31, 2025

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Top-notch as usual. Bought 4 cars there and have never been disappointed. Great service. More

by clevefn
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

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