Kevin Rafeek | Page 3
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
59 Reviews
Write a Review59 Reviews of Kevin Rafeek
April 22, 2024
When I arrived to drop my vehicle off staff came right out took my vehicle right in the Bay to start service. out took my vehicle right in the Bay to start service. More
Other Employees Tagged: Cisco Lugo, Berna Aguirre, James Copeland
April 19, 2024
Mr Cisco made sure that my issues were addressed and fixed. They made sure they updated me on when my parts came in and status fixed. They made sure they updated me on when my parts came in and status More
Other Employees Tagged: Darrius Young, Emmanuelle Cooper, Cisco Lugo, Berna Aguirre, James Copeland
April 12, 2024
Kevin responded quickly by text to a concern I had regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Th regarding recent service. He made sure the issue was resolved, and provided a complete explanation. He also made sure my car was washed when done. Thank you! More
April 11, 2024
I received good service completed on time. They also explained in detail the process for doing the recall work at a future time when parts are available. They also explained in detail the process for doing the recall work at a future time when parts are available. More
April 10, 2024
Everybody was very friendly. Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough Service was prompt & courteous. Lounge was. Comfortable. Explanation of problem was thorough More
Other Employees Tagged: Cisco Lugo, Berna Aguirre
April 06, 2024
I have never taken my 2009 MDX anywhere else! Bought it there and love the kind caring helpful people! They are so honest! Bought it there and love the kind caring helpful people! They are so honest! More
Other Employees Tagged: Cisco Lugo, Berna Aguirre