Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 5

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
841 Reviews
4.9

841 Reviews

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841 Reviews of Kevin Rafeek

May 13, 2026

Dealership Rating
Employee Rating

Kevin is always assigned to me! He is always nice?? helpful and kind! Very nice gentleman More

by Style4u Bobbie
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 27, 2026

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 13, 2026

Dealership Rating
Employee Rating

My appointment was set, I arrived at the appointed time and my car was serviced immediately. More

by ecarden0
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 27, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 13, 2026

Dealership Rating
Employee Rating

Friendly They treat you like a friend and not just a customer I would recommend them More

by D9404
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 27, 2026

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 12, 2026

Dealership Rating
Employee Rating

It was great The service was excellent and Kevin does awesome job It was great experience More

by Vinit and Binu
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 27, 2026

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 11, 2026

Dealership Rating
Employee Rating

Great place with awesome staff. Fair prices and very informative. I will recommend anyone who needs a new Acura there More

by davidgodsey96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

May 12, 2026

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 09, 2026

Dealership Rating
Employee Rating

We have been Hall and now Southern Acura clients for about 25 years. 'Nuff said! More

by Bruce.HolmesConsultingLLC
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 12, 2026

Southern Acura Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 09, 2026

Dealership Rating
Employee Rating

Southern Acura and Kevin Rafeek were quick to listen to my paint concerns on my '23 TLX and had an estimate scheduled with their body shop. Estimate was approved, paint was done to perfection, a light was More

by Mmiltnercnu
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 12, 2026

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 09, 2026

Dealership Rating
Employee Rating

They did everything I came over for, and didn't push unnecessary extra repairs my way. Jessica communicated well, and they were quick. More

by FranklinAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale, Charlie Miles

May 12, 2026

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 08, 2026

Dealership Rating
Employee Rating

This is my daughter's car and I trust them to make sure it is safe and reliable More

by jhunt9
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 12, 2026

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 06, 2026

Dealership Rating
Employee Rating

The service was great! The time I spent while waiting was good. I was kept up to date on the progress of the car. More

by Brembydome
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 08, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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