Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News
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Kevin Rafeek | Page 6

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Kevin Rafeek

February 14, 2024

Dealership Rating
Employee Rating

Kevin is always professional and provides quality customer service. Kevin also explains in detail the service that was provided. More

by 3clubnupe
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Feb 15, 2024

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 13, 2024

Dealership Rating
Employee Rating

Always positive. Kevin is a definite asset to your dealership. He's always friendly, courteous & gets me in & out on time. He also answers my ( sometimes dumb) questi More

by NCCOLLINS1
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Feb 14, 2024

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

Dealership Rating
Employee Rating

Always very helpful and communicative Acura has been good to us as we have two RDX SUV's More

by raceboatgt
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Feb 14, 2024

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 12, 2024

Dealership Rating
Employee Rating

Came in for an oil change left out with a transmission service 500 dollars later... Kevin was friendly , attentive and kept me informed through out the process. Car was finished in a timely manner rated S More

by jamille.lowther
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Feb 13, 2024

Southern Acura Newport News responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2024

Dealership Rating
Employee Rating

Overall, the experience was great start to finish. Everyone was courteous kind. The facilities were clean. My car was cleaned. I will be back again soon. More

by CARL24
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Feb 13, 2024

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2024

Dealership Rating
Employee Rating

Great and friendly dealership this is my second vehicle that I have purchased Devin was my salesmen and he is always a great guy to work with I recommended him to any of my friends and family looking to bu More

by Dioneb89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 09, 2024

Dealership Rating
Employee Rating

Very welcoming and patient Devin I can’t say enough how much I appreciated all that you did for me in that short time. You took the time explaining and answering all questions and having me test drive dif More

by Ali roe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Sheldon

Feb 13, 2024

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 08, 2024

Dealership Rating
Employee Rating

It was great experience. The workers are kind. They worked very well And very comfortable place the waiting room More

by yeon106gun
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Feb 09, 2024

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 07, 2024

Dealership Rating
Employee Rating

My experience is ALWAYS great with the Team. Kevin is ALWAYS attentive to my concerns and he makes you feel as though I am his only customer. Kevin is very informative and makes sure I am aware. More

by MRSJACQUELYN
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Feb 08, 2024

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 06, 2024

Dealership Rating
Employee Rating

Kevin Rafeek is very professional. He always makes sure I get A1 service. Kevin always guides me to the best and necessary services I need to keep my car running well. More

by K.d.wright13
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Feb 07, 2024

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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