Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 6

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
841 Reviews
4.9

841 Reviews

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841 Reviews of Kevin Rafeek

May 03, 2026

Dealership Rating
Employee Rating

Always a great experience with the team. They are knowledgeable, professional, and kind. Excellent service More

by Promises31
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

May 05, 2026

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 02, 2026

Dealership Rating
Employee Rating

It 2as again a very good experience getting my car serviced. Kevin did an excellent job keeping me informed of my cars progress. He is a valuable member of your team. More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Miles

May 05, 2026

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2026

Dealership Rating
Employee Rating

I really enjoy the service provided at southern Acura. All the employees/workers are super nice, friendly, and welcoming all the time. I’m glad I was able to find them at the right time! More

by BRITNEYJG01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2026

Dealership Rating
Employee Rating

Kept me informed at all times about what was going on with my car also like the print out of everything that was checked More

by JOACHPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie Miles

May 01, 2026

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 24, 2026

Dealership Rating
Employee Rating

Always friendly and well organized. Work performed quickly. Would recommend for Acura service to friends. More

by fourbennetts
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

April 24, 2026

Dealership Rating
Employee Rating

The work was done in a timely fashion and no issues have occurred after. I appreciate ya More

by SHOODYCHAKRAS
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

April 23, 2026

Dealership Rating
Employee Rating

Everyone is extremely helpful! Even when you don’t know how to operate your own car! More

by a.v.stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Jessica Goodale

April 22, 2026

Dealership Rating
Employee Rating

Always a good experience My appointment was at nine. I had a meeting at 11 and my car was properly serviced and returned to me nice and clean right on time. This is my fourth car I bought from you guys More

by jmzwerdling
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Apr 22, 2026

Southern Acura Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 20, 2026

Dealership Rating
Employee Rating

Good and efficient , appointment setup is really easy, I like the fact that technician are very honest with diagnosis 👍 More

by marvin.gcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2026

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 19, 2026

Dealership Rating
Employee Rating

Once again the staff was great to work with. The trip was quick and painless. More

by Scuba1192
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Apr 22, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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