Kevin Rafeek
Kevin Rafeek at Southern Acura Newport News

Kevin Rafeek | Page 6

Service Advisor

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.9
810 Reviews
4.9

810 Reviews

Write a Review

810 Reviews of Kevin Rafeek

April 01, 2026

Dealership Rating
Employee Rating

Thankful for Acura and their A+ customer services all the way around. Thanks Kevin for superior service and getting my service complete in reasonable amount of time. More

by gabriellmcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 29, 2026

Dealership Rating
Employee Rating

As always, fantastic. I absolutely love the staff, they have always been great and genuinely care. Fast and efficient as well. The familiarity makes it feel like home in a More

by sydney.pawsey
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Apr 02, 2026

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 29, 2026

Dealership Rating
Employee Rating

Good They did a great job with my fuel pump replacement Faster than expected Great More

by rcj614
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

March 27, 2026

Dealership Rating
Employee Rating

Replacement Tire matched what was on the car. Extremely overpriced but it is what is. Getting tires from a dealership is like buying toilet paper from a convenience store. You need it badly but y More

by krudd004
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Mar 27, 2026

Southern Acura Newport News responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnr@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 26, 2026

Dealership Rating
Employee Rating

Fast reliable and amazing customer service. My appointment was to 845 I didn't have to wait long to be seen my wait for time for my car to be serviced didn't take two hours like some other plac More

by Ali roe
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Mar 27, 2026

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 25, 2026

Dealership Rating
Employee Rating

The dealership is always clean and they treat you as a family They leasing They help you with your problems They are professional More

by enith27
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Mar 27, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 22, 2026

Dealership Rating
Employee Rating

I had no problems when I went to have my tire fixed. I especially like the videos that are sent from the technician explaining the work that was performed. More

by nicolestewart844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2026

Dealership Rating
Employee Rating

Very good mechanic, professional and quick. I also appreciated the diagnostic video and pics. Thanks More

by tucker.calina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 17, 2026

Dealership Rating
Employee Rating

Service is always top notch. They understand how to treat customers and go above and beyond. Always a pleasure doing business with them! More

by t.logan571
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Mar 17, 2026

Southern Acura Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 16, 2026

Dealership Rating
Employee Rating

Service Dept texted me with current work and suggested areas of concern and kept me informed throughout my visit.Additionally Kevin was to call my extended company to check whether coverage applied to sug More

by BURTONMACK
Recommend Dealer
Yes

Other Employees Tagged: Kevin Rafeek

Mar 17, 2026

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

...
6
...

Dealership Inventory (122 Vehicles)

new 2026 Acura MDX car, priced at $70,950
2026 Acura MDX
new
Performance Red Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $47,150
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $56,050
2026 Acura MDX
new
Green exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $49,750
2026 Acura RDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $61,450
2026 Acura MDX
new
Green exterior
AWD
new 2026 Acura MDX car, priced at $70,850
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive