Kevin Szelag | Page 49

Excellent Customer Service I received excellent customer service from the Sales Department as well as the General Manager. I have been leasing Cadillac's from this dealership si I received excellent customer service from the Sales Department as well as the General Manager. I have been leasing Cadillac's from this dealership since 2009 as a General Motors retiree. I never have any problems with my GM discounts and my Salesman Bill S. is always dressed to the tee and professional. The new General Manager is Great also a sharp dresser and professional with his presentation during negotiation of financial expectations. Great experience, great coffee and relaxing waiting room. More

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Easy and no pressure. Robert Barlow made the transaction easy and professional. We were not pressured what so ever into making a decision or a purchase. Going back in four Robert Barlow made the transaction easy and professional. We were not pressured what so ever into making a decision or a purchase. Going back in four months when our other car lease expires. More

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Professional and Superb Service Visited a few dealerships before working with Richard Esposito and his team. They blew away the competition with professional, stress free, & honest Visited a few dealerships before working with Richard Esposito and his team. They blew away the competition with professional, stress free, & honest service. Our new go to dealership for years to come. Thank you! More

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Stress Free Purchasing I have been purchasing or leasing a new vehicle for the past forty years, but never as pleasurable and easy as this!! Prior to purchasing my vehicle I I have been purchasing or leasing a new vehicle for the past forty years, but never as pleasurable and easy as this!! Prior to purchasing my vehicle I have several trips to your dealership and each Dennis took the time to educate me about the vehicles I was looking at. I commend and thank him for his do diligence! This is my third vehicle from Malouf and I plan on coming there whenever the need arises to purchase a vehicle. Also I will most definitely tell my family and friends about my experience!! More

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Very friendly Marketing and Sales team. They took the time to explain every detail about the Car purchased. Very Friendly staff. Ease of buying are some of the things we are happy with. They took the time to explain every detail about the Car purchased. Very Friendly staff. Ease of buying are some of the things we are happy with. More

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Traverse Purchase My family and I were looking for a utilitarian vehicle that could deliver for our growing needs and the Traverse was our top choice due to its roomy s My family and I were looking for a utilitarian vehicle that could deliver for our growing needs and the Traverse was our top choice due to its roomy size and after shopping around I ended up buying from Bill at Malouf (miles from home) given the care they provided which started with David in internet Sales. Open and timely communication was key and they delivered. More

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Purchase Certified Used 2017 Equinox I haven't bought a car in many years so I was hesitant to walk into a dealer. Since I had a good experience when I bought my last car from Malouf in I haven't bought a car in many years so I was hesitant to walk into a dealer. Since I had a good experience when I bought my last car from Malouf in 2003 I decided to try Malouf first. I was met by Richard Esposito who made me feel very comfortable with the process. He didn't give me that hard sales pitch that I was dreading. He explained the features of the Equinox and walked me through the numbers. Even though I felt the numbers were right for me It was Richard's interaction with me that sealed the deal. Kevin Szelag did a good job of interacting with me and explained every piece of paper I signed and also recommended a warranty plan that made sense for me to buy. More

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New Lease of 2019 CTS Kevi Bamrick has been communicating with me for months about my upcoming lease expiration... Today I came in for a n appointment that Kevin set up, an Kevi Bamrick has been communicating with me for months about my upcoming lease expiration... Today I came in for a n appointment that Kevin set up, and he pursueded my wife and I to move up the lease and take delivery of our new car. Joe, the new mgr, was very instrumental in making the deal come together. As usual Kevin, the leasing manager did a very complete job, and pointed out the advantages of the tire/wheel plan (which I purchased). Everyone was very professional, courteous, and willing to work with us. Very satisfied. Thanks to all ! Edward & Nancy Winant More

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Excellent Service and No Pressure Sales Experience I had a great experience leasing a car at Malouf Chevy. The salesman, Rich was very friendly and knowledgeable. He made the whole experience pressure I had a great experience leasing a car at Malouf Chevy. The salesman, Rich was very friendly and knowledgeable. He made the whole experience pressure free. I felt more like I was shopping with a friend who had my interest as his priority and not a hawk concerned with making a deal to check off on the sales board. There was no back and forth with the sales manager to work a special deal just for me on just that day. The price was of the car made clear upfront so there wasn't a need haggle and hope I got a good number, which is what actually made me go there based on a recommendation from a friend. The managers Tony and Joe came over and introduced themselves since we were there on a quiet weeknight, they were extremely friendly and personable. We chatted for a while about classic cars and I really did enjoy talking to them. Our last stop was finance to put our deal on paper. Kevin is a great guy and made the process a breeze. I've honestly never had a better experience making any kind of large purchase as I did there. I would and have already recommended Malouf and namely Rich to anybody looking for a car and a piece of mind. More

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Outstanding Service My experience at Malouf Chevrolet Cadillac was really Amazing. I walked into the dealership on a Friday and was introduced to Rich Esposito. Rich wa My experience at Malouf Chevrolet Cadillac was really Amazing. I walked into the dealership on a Friday and was introduced to Rich Esposito. Rich was professional, knowledgeable and most of all patient. It was so refreshing to go to a dealership and to be treated with respect and to have your comments and concerns valued by your salesperson. I was set on buying a used SUV with very specific attributes. Rich went out of his way to find me these vehicles to test drive and took so much time with me in helping me make the right decision for me. I would up purchasing a new 2019 Chevy Equinox--he searched the area to find the exact one that suited all of my needs. Rich was absolutely amazing, his can do attitude and going above and beyond for me (the customer) was the reason I made the purchase. Kudos to Rich! Thank you so much for the wonderful experience of buying a vehicle. Only negative (that has nothing to do with the dealership) is the extremely high interest rate offered by GM financing 7% isn't even close to competitive. That said, Kevin was great offering other long term solutions to this unreasonable rate. Overall this experience as great! More

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