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Kevin Zatz
289 Reviews
289 Reviews
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289 Reviews of Kevin Zatz
October 15, 2025
Clean dealership, sales and service staff friendly. Busy out they have time to say hello. Busy out they have time to say hello. More
by rinaldiconnie5
Other Employees Tagged: Nate Haggerty, Kenny Abuhassan
October 07, 2025
Kevin explained the issues very well and tried to help answering my questions patiently I think this Honda location has better deals than Schlosman Honda dealership answering my questions patiently I think this Honda location has better deals than Schlosman Honda dealership More
by guptakallepalli
Verified CustomerSeptember 26, 2025
This Kenosha dealership refused to submit my diagnosis to Honda for coverage under the extended warranty regarding the Piston rings, Martin Silva in the service department stated that if they did it would be Honda for coverage under the extended warranty regarding the Piston rings, Martin Silva in the service department stated that if they did it would be fraud. I shared past documents with Kevin Zatz that evidence a history of oil fouled spark plugs, coil replacement and issues with the purge valve. Over the past few years we have had to periodically replace spark plugs and coil as the check engine light indicated misfires and even had to have it towed once when it broke down. I brought in the warranty letter we received from Honda Corporate regarding the Piston Ring extended warranty and I knew my car was once again indicating a P0301 code after stopping at an Autozone store to scan. I felt frustrated to have a legitimate problem with something that Honda knows is an issue (thus the extended warranty) and to be turned away by this service department with the added insult of accusing me of doing something fraudulent. In the end after trying to state my case and advocate for the necessary repairs, I was asked not to return to their dealership as if I were the problem and was told that no dealership would fix it. I felt disrespected, belittled and publicly humiliated that these things were stated in front of other customers and I left with a car that Kenosha Honda would not stand behind. I have had nothing but positive experiences with Honda dealerships over the past 20 years having owned 4 Honda vehicles. If this is the type of service Kenosha Honda provides, I would find it hard to ever use the dealership again despite the fact that the service man asked me not to return; and I will actively communicate that message to the circle of people around me. More
by Nikkithomson72
Other Employees Tagged: Todd Rohrssen, Martin Silva
September 20, 2025
I'm not happy because I signed as a guarantor and they put me first without my permission. put me first without my permission. More
by cardenasmaria569
Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Sam Waddell, Martin Silva
September 18, 2025
Quick appointment. Rodney was very helpful with my questions. Washed the car per my request. Rodney was very helpful with my questions. Washed the car per my request. More
by RKOSKI666
Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Sam Waddell, Martin Silva
August 23, 2025
Service visit was a good experience. Drop off was quick and service rep knowledgeable. All work performed in a timely manner. Pick up was quick and easy, service rep explained everything Drop off was quick and service rep knowledgeable. All work performed in a timely manner. Pick up was quick and easy, service rep explained everything well and was very helpful. I have been taking my Honda for service here since 2017 and no issues. More
by AW
Other Employees Tagged: Carlos
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