Kevin Zatz
Kevin Zatz at Honda of Kenosha

Kevin Zatz | Page 34

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
357 Reviews
4.8

357 Reviews

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357 Reviews of Kevin Zatz

September 20, 2023

Dealership Rating
Employee Rating

Although not a super big deal, but it was stated that the washer fluid was low and filled to appropriate level during vehicle inspection. The washer fluid was not filled and warning light came on only days More

by joel.symoens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 23, 2023

Honda of Kenosha responded

Joel, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Sep 23, 2023

Honda of Kenosha responded

Joel, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 19, 2023

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Employee Rating

I was told I needed to buy a new tire due to a non-repairable sidewall puncture. I was shown a photo with a screw protruding from a tread. I took it to a local mechanic near where I live. He pulle More

by tomgibbons48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Valente

Sep 19, 2023

tomgibbons48 responded

I had the oil changed but the dashboard oil life indicator still shows 30% left. So was it actually changed or did they forget to reset the indicator to 100%?

Sep 23, 2023

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Tom, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 19, 2023

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Employee Rating

Took my 2017 Honda pilot to the shop to get my driver side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but K More

by cwsnsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Sam Waddell

Sep 20, 2023

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 17, 2023

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Employee Rating

Very kind and has wide knowledge and great seller . The only thing will be good a fallow. Because I have to go back next day of the service because the tire pressure sign was on. And we was a very nice More

by luz_castano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Sep 18, 2023

Honda of Kenosha responded

It's great to hear that Rodney and Kevin were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

September 08, 2023

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Employee Rating

Pleasant and relaxing experience. I was recommended to change oil and filter without any additional repairs. More

by marco.trovato1334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Honda of Kenosha responded

Marco, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 06, 2023

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Employee Rating

Had a good experience with the service department. The work was done well and the 30 point service check was reviewed thoroughly. More

by RJCOSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 06, 2023

Dealership Rating
Employee Rating

That’s is nice good service and great people and good price everything is great with honda More

by josuefany3002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 05, 2023

Dealership Rating
Employee Rating

Hi is a really nice people, helping with my cuestión and explaining all what I need to know More

by cersano68
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter

Sep 06, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 02, 2023

Dealership Rating
Employee Rating

I’m not sure which visit I am rating, but my last visit was for a tire pressure check. I was assured multiple times that they checked the tire and did not find any issues after I waited for almost an hour. More

by sjjnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Valente

Sep 08, 2023

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Sep 08, 2023

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 02, 2023

Dealership Rating
Employee Rating

Very helpful and kind. Very clean and prodessional Easy access to get my appointment going More

by nana3x40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2023

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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