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Kevins Mercedes

Overview Reviews (384) Inventory (220)

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Kevins Mercedes

Kevins Mercedes | Page 29

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.3

384 Reviews

Overview Reviews (384) Inventory (220)

Dealership Experience

6 yrs, 3 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English

Spanish

4.3

384 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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384 Reviews of Kevins Mercedes

March 29, 2022

Dealership Rating

Employee Rating

Courteous professional given time frame for service and meet that enjoyed having coffee available clean waiting room meet that enjoyed having coffee available clean waiting room More

by ROYHW55

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 30, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us a review! We would love to learn more about what we can do to make your next visit a 5-star experience.

March 28, 2022

Dealership Rating

Employee Rating

Professional and quick response to my issue. Constant contact until the issue was fixed & the team was efficient & friendly. A+! Constant contact until the issue was fixed & the team was efficient & friendly. A+! More

by NONE3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Mar 31, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review! We are pleased to hear about your experience with our team and we hope to see you again for future services!

March 24, 2022

Dealership Rating

Employee Rating

Great customer service as always. I know my vehicle will get a good inspection and that the recommended service Will be done with care I know my vehicle will get a good inspection and that the recommended service Will be done with care More

by MHUPE690

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 25, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review! We appreciate you trusting us with your vehicle and look forward to your next visit.

March 22, 2022

Dealership Rating

Employee Rating

Part came in a reasonable amount of time, Kevin was great as usual and made sure it got put on right away as usual and made sure it got put on right away More

by ROCK_DEAUGUSTINE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 23, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for the 5-star review! Kevin is an asset to our team and we pleased to hear about your recent experience. We hope you will consider us again for future services.

March 22, 2022

Dealership Rating

Employee Rating

I was able to get an appointment for an oil change in a timely way, timely way, More

by Lkm

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Brookins , Other Mark in parts as well

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Mar 23, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive feedback! We hope you will consider us again for future services.

March 21, 2022

Dealership Rating

Employee Rating

They have been very helpful with explaining what they have done or what needs to be done. have done or what needs to be done. More

by kitkat90

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Mar 21, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this positive review! We are pleased to hear that you had a great experience and we hope you will consider us for future services.

March 18, 2022

Dealership Rating

Employee Rating

I love bringing my Santa Fe Sport car, the service is great, sometimes I don’t have to wait long, the person that works behind the desk keeps me informed, nice peoples that work there too. great, sometimes I don’t have to wait long, the person that works behind the desk keeps me informed, nice peoples that work there too. More

by DGREENLEY54

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ian Chase

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Mar 21, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this great review! We are so happy to hear about your experiences with our service department and we look forward to your next visit.

March 17, 2022

Dealership Rating

Employee Rating

I would recommend this dealership as over the years they have provided good service and are dependable. have provided good service and are dependable. More

by Lkm

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Mar 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this kind review and for your continued loyalty! We look forward to your next visit.

March 16, 2022

Dealership Rating

Employee Rating

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by KEEGANMCELHINNEY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Mar 17, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us feedback. We would appreciate further details on how we can make your next visit a 5-star experience!

March 14, 2022

Dealership Rating

Employee Rating

Attention to detail and customer service matter. I appreciate the fact the dealership accepts my Lithia service programs even though vehicle is not a Hyundai I appreciate the fact the dealership accepts my Lithia service programs even though vehicle is not a Hyundai More

by Akdieselfrog

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 15, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for choosing our team here at Lithia Hyundai of Anchorage. We are happy to have you as our customer even though you don't drive a Hyundai. Until your next service, drive safe.

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