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Kevins Mercedes

Overview Reviews (384) Inventory (220)

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Kevins Mercedes

Kevins Mercedes | Page 28

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.3

384 Reviews

Overview Reviews (384) Inventory (220)

Dealership Experience

6 yrs, 3 mos

Industry Experience

7 yrs, 10 mos

Languages Spoken

English

Spanish

4.3

384 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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384 Reviews of Kevins Mercedes

April 15, 2022

Dealership Rating

Employee Rating

Always helpful and super friendly. I am glad that you can schedule oil change service rather than do a first come first serve like other Lithia dealerships. I am glad that you can schedule oil change service rather than do a first come first serve like other Lithia dealerships. More

by EMALYNA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 18, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this positive review! We hope you will consider us again for future services.

April 15, 2022

Dealership Rating

Employee Rating

Staff was professional, pleasant and responsive. They answered my questions and kept me informed of the service progress. They answered my questions and kept me informed of the service progress. More

by EHILL3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza

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Apr 15, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for the 5-star review! We are pleased to hear about your experience and hope to see you again for future services.

April 15, 2022

Dealership Rating

Employee Rating

I know they are under staffed which makes for a longer wait time but making an appointment and having to wait so long is frustrating. Glad I didn’t have to be anywhere. wait time but making an appointment and having to wait so long is frustrating. Glad I didn’t have to be anywhere. More

by DONJPETERSEN41455

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Apr 15, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this feedback, Don. We appreciate you choosing Lithia Hyundai of Anchorage and we hope to make your next visit a 5-star experience.

April 15, 2022

Dealership Rating

Employee Rating

Reps were friendly and helpful. Car was done when promised although it was only for an oil change. No complaints Car was done when promised although it was only for an oil change. No complaints More

by LINDEHART

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Apr 15, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us a review! We are pleased to hear about your experience and hope you will consider us again for future services.

April 12, 2022

Dealership Rating

Employee Rating

Kevin is always helpful and friendly . He responds quickly to calls and or emails. Visits to this department are nice with him being there . He responds quickly to calls and or emails. Visits to this department are nice with him being there . More

by Vicky

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 12, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the great review, Vicky! Kevin is an asset to our team and we appreciate you choosing Lithia Hyundai of Anchorage.

April 08, 2022

Dealership Rating

Employee Rating

Service was prompt and courteous. They answered all my questions. Very good service and very timely. They answered all my questions. Very good service and very timely. More

by CINGEAN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Brookins , Jessica Konstantynowicz

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Apr 11, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for this 5-star review! We hope you will consider us again for future services.

April 06, 2022

Dealership Rating

Employee Rating

Great customer service they really take care of all my vehicle needs and make sure I understand what was done for service vehicle needs and make sure I understand what was done for service More

by PEREZAMBAR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 07, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to leave us this review! We are pleased to hear about your experience and hope to see you again for future services.

April 02, 2022

Dealership Rating

Employee Rating

Service was great. Quick and courteous staff. We came early and they took us in early, no waiting. Quick and courteous staff. We came early and they took us in early, no waiting. More

by SUZYDEL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 04, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the 5-stars, Suzy! We are thrilled to hear about your recent visit and we hope you will consider us again for future services.

March 31, 2022

Dealership Rating

Employee Rating

Quick in and out. Got ride so that was very nice. Easy in and out Got ride so that was very nice. Easy in and out More

by LAVERNA_JOHNSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Garza, Philip Reeve

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Apr 01, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the 5-stars, Laverna! We appreciate you choosing Lithia Hyundai of Anchorage and we hope to see you again for future services.

March 31, 2022

Dealership Rating

Employee Rating

Excellent express oil change and tire rotation service very helpful and professional service and timely service very helpful and professional service and timely service More

by Gary

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 31, 2022 -

Lithia Hyundai of Anchorage responded

Thanks for the 5-stars, Gary! We are pleased to hear about your experience with our service department and we hope you will visit us again for future services.

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