491 Reviews
Write a Review491 Reviews of Kiara Santos
November 15, 2019
Service maintenance Regular maintenance check up. Although this time they took longer than the last time I took my vehicle for a tire rotation and liquids replacement. Regular maintenance check up. Although this time they took longer than the last time I took my vehicle for a tire rotation and liquids replacement. More
November 05, 2019
Shorthanded and can’t say “yes” I had a great service rep who moved onto better things and now it’s difficult to get a Saturday appointment or even a call back, let alone a car wash I had a great service rep who moved onto better things and now it’s difficult to get a Saturday appointment or even a call back, let alone a car wash. I’m really disappointed that the service was coming from Rey, not from Toyota. I’ve driven Toyota for 18 years and purchased and serviced from Lanc Toyota for 12. Disappointing. More
Other Employees Tagged: Erick Bravo
November 04, 2019
Service I did not have an appt but the service was fast with good courtesy service no long wait. . I would recommend this dealership again for service good I did not have an appt but the service was fast with good courtesy service no long wait. . I would recommend this dealership again for service good quality More
November 01, 2019
Great job Had a great experience will definetly come back thank you fur your time and expertise. I was treated well and enjoyed the luxury of having my car serv Had a great experience will definetly come back thank you fur your time and expertise. I was treated well and enjoyed the luxury of having my car serviced fur free with Toyota care More
October 29, 2019
Great service Toyota is the best. Not only is my car the best. The Service department is also wonderful. They are prompt, thorough and professionals. I would highly Toyota is the best. Not only is my car the best. The Service department is also wonderful. They are prompt, thorough and professionals. I would highly recommend this dealership to everyone. More
October 22, 2019
Long Wait For Oil Change I came in about 8am on a weekday for an oil change. There were not a lot of cars in the line in front of me but the process was very slow. After about I came in about 8am on a weekday for an oil change. There were not a lot of cars in the line in front of me but the process was very slow. After about 30 minutes I was finally inside getting written up. 3 hours later I was finally on my way out. Staff was friendly but process was slow . More
October 10, 2019
The professional rep Chanin is very friendly, knowledgeable, & professional . Always there to help when you need service. She explains the process of the service you are c Chanin is very friendly, knowledgeable, & professional . Always there to help when you need service. She explains the process of the service you are coming in for along with the cost of service. She always give you her honest opinions & recommendations. More
Other Employees Tagged: Michael Wengert, Melissa Larios , Michael Santamaria, Chanin Yescas
October 03, 2019
Toyota of Lancaster is the best I have been to Toyota 5 times And i have been very satisfied with the service and attention.The staff is wonderful nice and professional . I always ta I have been to Toyota 5 times And i have been very satisfied with the service and attention.The staff is wonderful nice and professional . I always take my daughters with me and the staff always goes out of there way to help me and make my daughters comfortable More
Other Employees Tagged: Erick Bravo, Melissa Larios , Joey Gonzales, Jose Martinez, Stephanie Santiago, Chanin Yescas
October 03, 2019
Good smiles. The employees were all kind a courteous. Everything went very smoothly. They knew what they were doing. Facility was clean. Employees were kind to eac The employees were all kind a courteous. Everything went very smoothly. They knew what they were doing. Facility was clean. Employees were kind to each other. More

