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Kiley Knighten
Kiley Knighten at Corwin Ford Spokane

Kiley Knighten

QuickLane Service Advisor

Corwin Ford Spokane

8300 E Sprague Ave
Spokane Valley, WA 99212

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Kiley Knighten

January 09, 2026

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Employee Rating

They get you in quick but after service for some recalls they become relentless trying to get you to trade in your car. And then they call and text to bug you about their special events even though I never More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Start, Kayla Lambert, Emily King, Justus Crisp

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Jan 14, 2026

Corwin Ford Spokane responded

Thank you for bringing this to our attention, Frank, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Freddy Rodriguez, Service Manager

January 02, 2026

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Employee Rating

Corwin you good care of our vehicle, the Service Advisor provided very good communications to keep us informed of the progress and what to expect. More

by Peter.harder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Corwin Ford Spokane responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Freddy Rodriguez, Service Manager

December 22, 2025

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Employee Rating

Always help full Always helpful keeps us up to date in the status of the vehicles we have there and getting the fixed. More

by AJOHNSON35
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Dec 22, 2025

Corwin Ford Spokane responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford Spokane. Freddy Rodriguez, Service Manager

December 02, 2025

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Employee Rating

Repair was done quickly and my concern was repaired very happy very good service thanks More

by DARRYLSLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Goutermout, Darren Gardner, Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Kolten Heck, Francisco Jimenez, Ethan Sherrett

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Dec 02, 2025

Corwin Ford Spokane responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Corwin Ford Spokane! Freddy Rodriguez, Service Manager

December 02, 2025

Dealership Rating
Employee Rating

Always amazing Always an amazing group do the best to take care of us. The best way that they can always inform us of what's going on as much as possible. More

by AJOHNSON35
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Dec 03, 2025

Corwin Ford Spokane responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Freddy Rodriguez, Service Manager

November 26, 2025

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Employee Rating

Most beautiful people on the planet. I am so happy they have a place in Spokane Valley.....You do need to add an N/A option to some of the questions!! More

by ASTRODOG1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Rodriguez, Keith Trowbridge, Jeff Kiehn, Kayla Lambert, Kolten Heck, Francisco Jimenez, Ethan Sherrett

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Nov 26, 2025

Corwin Ford Spokane responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Freddy Rodriguez, Service Manager

November 18, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable, listen to my concern, repair of thermostat completed, really trust corwin service Fantastiv More

by Jjcooley1852
Recommend Dealer
Yes

Other Employees Tagged: Kiley Knighten

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Nov 18, 2025

Corwin Ford Spokane responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford Spokane to be a positive one. Please don't hesitate to reach out if you need anything else. Freddy Rodriguez, Service Manager

November 13, 2025

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Employee Rating

Corwin diagnosed the issues I was having with my 2016 F150 and made the necessary repairs on the first attempt. More

by DE3382
Service Communication
Recommend Dealer
Yes
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Nov 13, 2025

Corwin Ford Spokane responded

Thanks for sharing your thoughts about your experience with Corwin Ford Spokane. We appreciate your business and hope to see you again soon! Freddy Rodriguez, Service Manager

November 10, 2025

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Employee Rating

I had an emergency shut down on my truck. Towed it to Corwin. They were awesome at doing a speedy diagnostic and repair. More

by looseends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kolten Heck, Francisco Jimenez

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Nov 10, 2025

Corwin Ford Spokane responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford Spokane. Freddy Rodriguez, Service Manager

October 30, 2025

Dealership Rating
Employee Rating

First time using the service department and first time ever having a dealer pick up my car for service and return it to me. Greatly appreciate that option! More

by JEREMY_RAWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2025

Corwin Ford Spokane responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford Spokane. Freddy Rodriguez, Service Manager

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