Kim Hausmann | Page 193
Service Consultant
Jim Butler Chevrolet
759 Gravois Bluffs Blvd
Fenton, MO 63026
2,137 Reviews
Write a Review2137 Reviews of Kim Hausmann
May 14, 2019
Great service The crew was great start to finish . Fixed my warranty speaker rattle issue . Gave me a loaner car to use while the truck was getting fixed . Thank yo The crew was great start to finish . Fixed my warranty speaker rattle issue . Gave me a loaner car to use while the truck was getting fixed . Thank you More
May 14, 2019
Oil change, maintenance, emissions The staff was welcoming when I arrived. They asked me if I needed anything from inside my car, let me know where to wait, showed me areas of concern i The staff was welcoming when I arrived. They asked me if I needed anything from inside my car, let me know where to wait, showed me areas of concern in my care and generally took care of me the whole time I was there. More
May 10, 2019
Just an oil change It took over 2 hours for a scheduled oil change at 11 AM on a Wednesday. This is a little long to wait for an oil change on a brand new car. It took over 2 hours for a scheduled oil change at 11 AM on a Wednesday. This is a little long to wait for an oil change on a brand new car. More
Other Employees Tagged: Mike Johnson, Melissa Perez
May 10, 2019
Service Takes too Long I dropped my Traverse off on a Tuesday night and it was not looked at until Friday. I know they are busy but they need to book their service times a I dropped my Traverse off on a Tuesday night and it was not looked at until Friday. I know they are busy but they need to book their service times a little bit better. I was given a rental/loaner car, but for my car to be there for 2 days and not even looked at is a bit much. More
May 10, 2019
FINE not more or less Came in for the free oil change offered with new car purchase and left with over $100 charge for extra work on the chevy equinox. Came in for the free oil change offered with new car purchase and left with over $100 charge for extra work on the chevy equinox. More
May 09, 2019
great customer service Service manager provided all the info I needed asked a few simple questions. Dealership provided a clean quiet place to wait for my service to be comp Service manager provided all the info I needed asked a few simple questions. Dealership provided a clean quiet place to wait for my service to be completed ( including coffee) I like that they do a multi point inspection, it is great preventive / proactive process., and provides confidence in the mechanical status of my car. There is a chevrolet dealer closer to my house however go a few more minute because I really like the Jim Butler dealership and service center. More
May 01, 2019
2009 CTS The persons I spoke to were Mallory, Melissa and my serviceman I thought was Greg-they were all professional, courteous and very helpful. My car ha The persons I spoke to were Mallory, Melissa and my serviceman I thought was Greg-they were all professional, courteous and very helpful. My car had to be towed in and all were transparent in timing as well as repairs the car required. They did not try to oversell or sell something I did not require. I will always use Jim Butler for my car needs. Thanks to all!! More
Other Employees Tagged: Mike Johnson, Melissa Perez
May 01, 2019
Great and friendly service Bill Timmins always makes my visits easy and is extremely knowlegable with any questions I may ask. No issues and I don't feel pressured into getting Bill Timmins always makes my visits easy and is extremely knowlegable with any questions I may ask. No issues and I don't feel pressured into getting extra work that I may or may not need More
Other Employees Tagged: Tim Rhame, Don Bay, Doug Darr , Alex Cox, Mike Johnson, Mike Marshall, Melissa Perez, Tyler Sparks, Bill Timmons
May 01, 2019
Cruze They worked on my car because the engine light came on they fixed it but it only ran for 2 day the it was back in here to be fixed again. They worked on my car because the engine light came on they fixed it but it only ran for 2 day the it was back in here to be fixed again. More
Other Employees Tagged: Mike Johnson, Melissa Perez
April 29, 2019
Oil change and tire rotation. Courteous, great donuts and completed on time. Kim was great to work with. Wi-fi and charging station to get work done while waiting. Salesman, Chris Courteous, great donuts and completed on time. Kim was great to work with. Wi-fi and charging station to get work done while waiting. Salesman, Chris came to waiting area to say hello. More
Other Employees Tagged: Chris Saettele
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