Service department was timely and courteous.
Clean environment and the work was done properly at a reasonable price.
Clean environment and the work was done properly at a reasonable price.
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by gmaglione
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2024 -
Jim Butler Chevrolet responded
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.
I waited 3 hours for a scheduled oil change.
I was also asked about selling the car I bought 2 months ago before I even made it to the dealership.
I was also asked about selling the car I bought 2 months ago before I even made it to the dealership.
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by SAM.R.KRUG
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2024 -
Jim Butler Chevrolet responded
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.
Took truck in for faulty fuel pump tgey had truck two
weeks ran fine for two weeks same problem looked under hood found screw driver laying on top of engine!!!!
weeks ran fine for two weeks same problem looked under hood found screw driver laying on top of engine!!!!
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by vincentfilla
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2024 -
Jim Butler Chevrolet responded
Thank you for leaving us this feedback. We hate to hear that this happened. I will be sure to speak with the service manager regarding your concerns. We would like to learn more about this, please reach out to our service manager directly at 314-274-1687.
Dropped SUV off for engine service, service center had
the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected.
the SUV for a week. Engine Service light is currently still on with the same issues after said to be corrected.
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by THOMASMWELBY
Verified Customer
Verified Customer
Sep 20, 2024 -
Jim Butler Chevrolet responded
Thank you for taking the time to leave us your feedback. Please refer to your repair order where it states that the first course of action has been taken. We test drove the vehicle for 20 miles and the light didn't come back on. If the light is back on and you wish for us to look further into it, please reach out to our service manager directly at 314-274-1687.
I had no issues at all everything went very well staff
was very helpful also
was very helpful also
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by sbanderman
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2024 -
Jim Butler Chevrolet responded
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
Wait time great.
Clean waiting area. Thanks for the. Coffee or tea or water.clean restroom too.
Clean waiting area. Thanks for the. Coffee or tea or water.clean restroom too.
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by pat.gang19
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2024 -
Jim Butler Chevrolet responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!
My car was there for a week when it should’ve only been
there 3
there 3
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by stburt323
Verified Customer
Verified Customer
Service Price Transparency
Sep 14, 2024 -
Jim Butler Chevrolet responded
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 314-274-1687 to discuss your concerns, as your satisfaction is of utmost importance to us.
Good friendly service, and an easy experience.
Clean comfortable waiting area as well. Better then most.
Clean comfortable waiting area as well. Better then most.
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by forever_young74
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Zach Hunter
Sep 13, 2024 -
Jim Butler Chevrolet responded
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Kim has always been a pleasure to work with, very
professional and always quick service. Thank you
professional and always quick service. Thank you
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by janniemanagement
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2024 -
Jim Butler Chevrolet responded
It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at 314-274-1687 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Very unhappy with this experience, received conflicting
information, backpedaing, service wasn't fully completed/ damage, 3 calls weren't returned from rentals, wasted time and much aggravation.
information, backpedaing, service wasn't fully completed/ damage, 3 calls weren't returned from rentals, wasted time and much aggravation.
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by cakirkiewicz
Verified Customer
Verified Customer
Sep 01, 2024 -
Jim Butler Chevrolet responded
Thank you for taking the time to leave us your feedback. We apologize that you visit was not satisfactory. We would like to further discuss your experience with us. Please reach out to our service manager directly at 314-274-1687.
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