Kim Kelly Lujan
Kim Kelly Lujan at Norm Reeves Honda Superstore Cerritos

Kim Kelly Lujan | Page 6

AAA Fleet Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
194 Reviews
5.0

194 Reviews

Write a Review

194 Reviews of Kim Kelly Lujan

May 23, 2024

Dealership Rating
Employee Rating

I really appreciate how Norm Reeves Honda superstore employees greet and help get their clients what they need in a timely manner Thanks again Gail Campos More

by itsacamnppos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Jojo Bayas , Jose Magana

May 24, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you, Gail! We're thrilled to hear about your positive experience and appreciate your kind words. We look forward to serving you again soon!

May 18, 2024

Dealership Rating
Employee Rating

Customer service greeted with a smile always Service representative knowledgeable lobby comfortable and clean Appointment setters knowledgeable More

by kimbrown1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork, Mike Porter

May 21, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're thrilled to hear that our team provided you with excellent service and that you found our facilities comfortable. We appreciate your feedback and look forward to serving you again in the future!

May 14, 2024

Dealership Rating
Employee Rating

Norm Reeves Honda Cerritos is a well-maintained and comfortable place to car shop and complete a purchase. The facility is clean and laid out in such a manner that shopping, sales sales and financing d More

by dantekaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

May 14, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a pleasant experience and appreciated our facility layout.

May 13, 2024

Dealership Rating
Employee Rating

Outstanding service and attention. They emphasize on answering all your questions and explain your financing options. More

by Dconstantino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Rosales

May 13, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! We're always glad to hear when our team hits the mark.

May 09, 2024

Dealership Rating
Employee Rating

Thank you Kim for great service helping me to purchase my car from Honda deal. More

by feri1220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words, Kim is a valued member of our team! We're thrilled to hear about your positive experience at our Honda dealership. Enjoy your new car!

May 07, 2024

Dealership Rating
Employee Rating

Outstanding customer orientation. The entire experience was a joy from beginning to end. They exceeded every expectation I had for a car-buying experience. More

by mark.finnegan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that your experience exceeded your expectations. We appreciate your business and look forward to serving you again in the future!

April 20, 2024

Dealership Rating
Employee Rating

I have now purchased or leased 5 cars from Norm Reeves and have had only the best experiences. I continue to recommend and refer my friends and family to go see Kim Lujan- she’s the best! Christian in Fin More

by jorin.efstathiou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian (I think his last name is Jaramillo)

Apr 23, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued support and loyalty! We're thrilled to hear that Kim and Christian provided you with exceptional service. We appreciate your recommendations and look forward to serving you and your loved ones in the future.

April 16, 2024

Dealership Rating
Employee Rating

Sales Rep is friendly, helpful. and knows what she is selling. Finance person is also friendly, helpful and knows his work. A good teamwork from Sales, Finance and person getting r More

by Cherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Chris Delgadillo

Apr 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We pride ourselves on delivering excellent service from start to finish, and we appreciate your feedback. Drive safely!

April 06, 2024

Dealership Rating
Employee Rating

Kim was very helpful and the processing was quick. Thank you for all your help. More

by Hxxxxk
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Apr 08, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words, Kim and our team appreciate your feedback! We're thrilled we could make your car buying experience smooth and efficient. If you have any further questions or need assistance, feel free to reach out anytime.

January 16, 2024

Dealership Rating
Employee Rating

Service department is great! Fast service if you make an appointment for the early morning. In by 7-730am and out by 12-2pm. Drop off your car or wait. The dealership is close to More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the lovely review and rating, MJ ! We are pleased to hear you had a great experience during your visit. Our service center is here whenever you need it!

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