Kim Moore | Page 5

Agnes in the service department is a pleasure to deal with…she listens and always follows through with the job. Integrity is what I look for when it comes to doing business. with…she listens and always follows through with the job. Integrity is what I look for when it comes to doing business. More

by Joe Verified Customer Verified Customer

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Friendly greeting left car looking great was done when promised and checked out car for other issues while ib promised and checked out car for other issues while ib More

by Mikecien Verified Customer Verified Customer

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Ken jumped through some hoops to get a part I needed because the new parts for not available through Ford because of these these trying times and I appreciate it because the new parts for not available through Ford because of these these trying times and I appreciate it More

by charles.travali Verified Customer Verified Customer

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Family Ford is a great Dealership, my first service apt went very smooth it was on time and the service staff were very good. Also the parts dept is very good and have bought accessories for my new Ford M went very smooth it was on time and the service staff were very good. Also the parts dept is very good and have bought accessories for my new Ford Maverick which i bought there. All and ALL so far i very much like Family Ford!! More

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A beautiful facility professional people bowl sales and service of terrific manager I’ve bought several cars there and when I need another one that’s the place I’ll go to service of terrific manager I’ve bought several cars there and when I need another one that’s the place I’ll go to More

by BUIDARDOLINO74 Verified Customer Verified Customer

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Family Ford is attentive and accommodating. Scheduling service is very easy, and fast. Great place! Scheduling service is very easy, and fast. Great place! More

by JOANN7760 Verified Customer Verified Customer

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Kim in the parts department was a pleasure to work with. She got me the accessory for my truck at a good price and got it quickly. The service department gave me an appointment that worked with my schedule. She got me the accessory for my truck at a good price and got it quickly. The service department gave me an appointment that worked with my schedule. They installed this accessory in a reasonable amount of time, while I waited. Waiting wasn't so bad, considering the comfy chairs and large TV with shows that interested me. When the install was completed, I was out the door, with a fair price, and a professionally installed, cool Ford accessory. More

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Sales, Finance were awesome. Personable, engaging and helpful. The big kid , Gary Craven, was the best. Had service done - professional people. Welcoming and nice. Got parts - s Personable, engaging and helpful. The big kid , Gary Craven, was the best. Had service done - professional people. Welcoming and nice. Got parts - she was excellent and attended to my requests. The parts department manager was really exceptional - she made my day. I had a walk through of the service area - top of the line. Would look for my next vehicle here for sure. Check this place out. More

by jd.thomas1 Verified Customer Verified Customer

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I have bought new Ford vehicles from Family Ford both at their old location in Chicopee and newer location in Enfield. I have experience buying cars at various dealers since 1955; none have had the famil their old location in Chicopee and newer location in Enfield. I have experience buying cars at various dealers since 1955; none have had the family interface that I have had with “Family Ford”. From top to bottom; Mike Moriarty to Greg Larouche to Greg Ayes to Agnes Pusztal, they all treated us very honestly and with complete knowledge of their product. Both my wife Marion and myself feel very comfortable with the dealership and trust the people we deal with. Unlike most other dealerships, we get honest answers and are not pressured to spend unnecessary money. That’s why we come back for service and new cars as the dealership lives up to it’s name….”Family Ford” More

by PWGORMAN Verified Customer Verified Customer

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The service department and parts department are devoted and decided to taking care of the customers. and decided to taking care of the customers. More

by jOHNROBBINS327 Verified Customer Verified Customer

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