Kim Phillips

Arrived at 10am for 1. 5hr repair. Received loaner and attempted to contact service advisor (both text and voice call) around 4 hours latter and did not receive response. 5hr repair. Received loaner and attempted to contact service advisor (both text and voice call) around 4 hours latter and did not receive response. Returned to dealership and was told at 4.75 hrs after appointment time that the mechanic and not started to work on my car. Left dealership and returned to my home. Was contacted the next day (24.2hrs after appointment for 1.5hr repair) that the car was ready and they would be delivering it to my house. Car delivered 2 hrs later, 45 minute drive from the dealership. Dealership service needs assistance in accurately scheduling and effectively managing their resources. More

by 1KENJTAYLOR Verified Customer Verified Customer

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Great service, friendly and quick service, everybody friendly, very clean waiting area, overall it was a very pleasant service job friendly, very clean waiting area, overall it was a very pleasant service job More

by foxden547 Verified Customer Verified Customer

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I enjoy bringing my vehicle here. Service advisors are friendly and knowledgeable. They also have great snacks. Service advisors are friendly and knowledgeable. They also have great snacks. More

by Nika Verified Customer Verified Customer

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They took great care of me as always! !! Calvin was awesome at explaining just what was needed. !! Calvin was awesome at explaining just what was needed. More

by PATTYDONAR Verified Customer Verified Customer

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Honda World has been taking care of my maintenance needs for my HR-V for 4 years. I would highly recommend them for any work you need to get done on your Honda. Kim Phillips explains everything great so I c for my HR-V for 4 years. I would highly recommend them for any work you need to get done on your Honda. Kim Phillips explains everything great so I can understand what's going on with my car! More

by Tammers Verified Customer Verified Customer

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They always provide quick and exceptional service each time I visit the dealership. I would gladly recommend this dealership to anyone. time I visit the dealership. I would gladly recommend this dealership to anyone. More

by SARAJ32691 Verified Customer Verified Customer

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Kim is awesome! She is pleasant and honest, and responds quickly to answer questions and provide the needed information. She is pleasant and honest, and responds quickly to answer questions and provide the needed information. More

by NJHOWARD21 Verified Customer Verified Customer

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Very pleasant experience, reps are friendly, knowledgeable and explained everything. Lounge is clean, comfortable and has good coffee and snacks. knowledgeable and explained everything. Lounge is clean, comfortable and has good coffee and snacks. More

by olberdingd Verified Customer Verified Customer

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I love this dealership, and my advisor Mrs Kim makes every visit exceptional. Hands down best dealership every visit exceptional. Hands down best dealership More

by SLEDGEKIMBERLY15 Verified Customer Verified Customer

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It was great and will continue to use the dealership for purchase, parts, and service. purchase, parts, and service. More

by cjwhite.1 Verified Customer Verified Customer

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