Kim Phillips
Kim Phillips at Honda World of Conway

Kim Phillips

Service Advisor

Honda World of Conway

450 E Dave Ward Dr
Conway, AR 72032

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5.0
124 Reviews

Dealership Experience

6 yrs, 3 mos

5.0

124 Reviews

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124 Reviews of Kim Phillips

April 04, 2026

Dealership Rating
Employee Rating

Calvin Holder did a great job of explaining future needs for service that will be coming up next time. I had an appointment later that morning and he was able to get me in and out timely. We normally work More

by JSMANNINGS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Holder, Robert Skinner

April 01, 2026

Dealership Rating
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Excellent customer service as always! Scheduling was easy and upon arrival the service personnel were prompt! More

by walker733
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2026

Honda World of Conway responded

Thank you for your positive feedback! We’ll be sure to share your comments with our service team. We appreciate your trust and look forward to seeing you again for your future service needs.

March 24, 2026

Dealership Rating
Employee Rating

Appreciate how the dealership allowed me to get my car serviced even though I did not have an appointment they managed to work me in. That was very kind of them. More

by Robert Allen
Recommend Dealer
Yes

Other Employees Tagged: Calvin Holder

Apr 01, 2026

Honda World of Conway responded

Thank you for choosing Honda World Service! We’re glad you had a great experience and appreciate your feedback.

March 21, 2026

Dealership Rating
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Everyone was very kind and professional. Service was effective and efficient. Car was in good condition post service. More

by celenaghazal
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 01, 2026

Honda World of Conway responded

Thank you for choosing Honda World Service! We’re glad you had a great experience and appreciate your feedback.

March 19, 2026

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Employee Rating

I love this dealership and service department. Kimberly always takes great care of of my car! More

by Rw1992
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Honda World of Conway responded

We appreciate the kind review! Our Honda World service team is happy to hear you were well taken care of.

March 18, 2026

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As usual, Kim was exceptional and a pleasure to work with!! She ensures that your service is thorough and completed promptly. Would give more than five stars if possible. More

by COLVILLE_LESLIE
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Recommend Dealer
Yes

March 18, 2026

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Outstanding service as usual. My experience was without any problems. Kim, the service agent was able to provide outstanding service. She was not just professional but also eff More

by DARRYLKMCGEE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendell Williams

March 18, 2026

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We have loved working with Honda World! Our experiences have been fantastic from the day we bought our Pilot and through 3 services. More

by dcplduncan
Service Price Transparency
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Recommend Dealer
Yes

March 17, 2026

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Promptly greeted and directed to the service department. I didn't wait long at all. Will be using them for my Pilot. More

by garry.franklin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 17, 2026

Dealership Rating
Employee Rating

Kim was amazing to deal with and took care of everything with my warranty company and got the job done quickly More

by loganwolverine06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Honda World of Conway responded

We’re happy to hear you had a great service experience at Honda World. Thank you for your business!

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