I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222
Read moreDealership Experience
15 yrs, 3 mos
Industry Experience
38 yrs, 2 mos
971 Reviews
Write a Review971 Reviews of Kim Wolfram
April 04, 2024
My service problem was handled promptly and efficiently . I was kept advised by the service manager Sean and my service coordinator Kim. I was kept advised by the service manager Sean and my service coordinator Kim. More
Other Employees Tagged: Sean Bradford
March 29, 2024
I’ve been a customer of Klaben Ford for years. It’s a family owned local business which I believe is important. The people are a pleasure to work with. It’s a family owned local business which I believe is important. The people are a pleasure to work with. More
Other Employees Tagged: Christine Klaben, Jennifer Bowen, Shelby Wiley, Kyle Crowe
March 25, 2024
My driver side wiper quit working Friday during a rain storm. Fortunately I wasn’t far from Klaben. I drove the vehicle there and fortunately the service department was still open. I first met with Sean… storm. Fortunately I wasn’t far from Klaben. I drove the vehicle there and fortunately the service department was still open. I first met with Sean… the service manager. He looked at the wiper and apparently the gear was stripped. He tightened it enough for me to drive it. My service contact Kim… quickly got me scheduled to bring the vehicle in first thing Monday morning. The service department replaced the necessary parts and had me back on the road in a couple of hours. Kim and Sean went out of the way to take care of my problem quickly and efficiently. I can’t praise them enough. More
Other Employees Tagged: Sean Bradford
March 22, 2024
My first experience with Klaben and I am impressed with efficiency, communication, customer service lounge, cleanliness, video review of the service and just general niceness. efficiency, communication, customer service lounge, cleanliness, video review of the service and just general niceness. More
Other Employees Tagged: Evan
March 20, 2024
I love working with Kim. She’s a professional that makes being there a good experience. She’s a professional that makes being there a good experience. More
Other Employees Tagged: Cole Mathes
March 19, 2024
I have been leasing cars since 1996 at Klaben Ford in Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to s Kent, Ohio. Mike Coney and Klaben Ford are great to deal with. Mike is professional, polite, listens to your cares and concerns, and doesn't try to sell you a vehicle that you don't want. It is always a pleasant experience at Klaben Ford. More
Other Employees Tagged: Mike Cooney, Richard Klaben, Angela Mazzagatti
March 14, 2024
Competent and speedy service. Pickup and drop off went smooth. Kim, my service advisor, was knowledgeable, polite and a pleasure to work with. Thank you! Pickup and drop off went smooth. Kim, my service advisor, was knowledgeable, polite and a pleasure to work with. Thank you! More
March 13, 2024
We love working with Kim! She is very friendly and makes our appointments extremely easy and keeps in communication with any changes! We couldn't ask for anyone better!! She is very friendly and makes our appointments extremely easy and keeps in communication with any changes! We couldn't ask for anyone better!! More