Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln

Kim Wolfram | Page 2

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,254 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

17 yrs, 8 mos

Industry Experience

40 yrs, 7 mos

5.0

1,254 Reviews

Write a Review

1254 Reviews of Kim Wolfram

August 11, 2026

Dealership Rating
Employee Rating

Kim was extremely helpful and communicated all my service needs very well. Will definitely be taking my vehicle to her in the future for service. Thanks Kim More

by nick_pollice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 10, 2026

Dealership Rating
Employee Rating

Had a concern with my truck, he squeezed me in. Kept me updated on the repairs that were needed. Worked with me on the service. Great job. More

by Pavkaiii
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tucker Ressler

August 05, 2026

Dealership Rating
Employee Rating

Complete transparency! Been going to Klaben for 24 plus years that is a true testament their customer service is outstanding 👏 keep up the excellent work. More

by Nancyweiner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tucker Ressler

August 05, 2026

Dealership Rating
Employee Rating

My wife and I have purchased several cars at Klaben over the years. Everyone we deal with (sales or service related) is always knowledgeable and efficient! More

by Tomnearkent123tomnearkent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben

July 29, 2026

Dealership Rating
Employee Rating

Ive been working with Kim for many years. She is always courteous, helpful and answers any of my questions. She's like one of the family...I trust her recommendations. Excellent person to More

by Happy13.ngg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

July 29, 2026

Dealership Rating
Employee Rating

Kim Wolfram provides outstanding service. Kept me updated throughout the backorder of product and provided a comparable ride during the entire service. More

by savitar16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 28, 2026

Dealership Rating
Employee Rating

We've bought numerous vehicles over the years at Klaben. Always a good experience with sales and service. More

by jwebb9211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2026

Dealership Rating
Employee Rating

Very satisfied with Kim's service and knowledge of here job. She is always friendly and greets you with a smile. More

by pugsleyboyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben, Bo Stewart

July 27, 2026

Dealership Rating
Employee Rating

Kim is amazing! ! I’m so glad that she is my service rep because she always takes care of my vehicle vehicles and me. Kim is an asset to the company. More

by dcdjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2026

Dealership Rating
Employee Rating

Kim was excellent and might have saved a damaged relationship with Klaban. We will continue to do business with Klaban as long as Kim is our service Rep. More

by SHOGREFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn

Aug 04, 2026

Klaben Ford Lincoln responded

Thank you for taking the time to share your honest feedback and kind words for Kim. We put a great deal of value on all of this from our guests and share it with our entire team. This allows us to reflect on our level of performance in serving our customers and utilize it internally for coaching, counselling, and celebrating. I apologize for the frustration caused initially during previous visits. No excuses. It was a pleasure meeting you over the phone and I appreciate your time in sharing additional insight into your vehicle concern and experience. As discussed, we look forward to servicing you in the future and fully restoring your confidence in us. Thank you again for your honest feedback. Kim, I, and the entire Klaben team remain at your service. Tom Alcorn - talcorn@klaben.com

Dealership Inventory (233 Vehicles)

new 2026 Ford Maverick car, priced at $44,253
2026 Ford Maverick
new
Space White Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $52,018
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Ranger car, priced at $51,268
2026 Ford Ranger
new
Avalanche exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $51,263
2026 Ford Bronco
new
Velocity Blue Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford F-250 car, priced at $61,336
2022 Ford F-250
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $56,658
2026 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive